# Compare Telegram vs Sociocs 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Telegram and Sociocs based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180347-10002235/Telegram-vs-Sociocs

---

# Telegram vs Sociocs Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TelegramSociocs2/4 selected

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

[Sociocs](https://www.capterra.com/p/10002235/Sociocs/)[4.6 (118)](https://www.capterra.com/p/10002235/Sociocs/reviews/)

[## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [6,406 reviews](#user-reviews)

Positive

6,128

Neutral

241

Negative

37

[## Sociocs](https://www.capterra.com/p/10002235/Sociocs/)[4.6 (118)](https://www.capterra.com/p/10002235/Sociocs/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [118 reviews](#user-reviews)

Positive

117

Neutral

0

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 2,832 reviews from customer communications management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

SMS Messaging

NA

Email Management

NA

Social Media Integration

NA

Customer Database

NA

Chat/Messaging

4.8

72%Fit

Missing features

Feature ratings

SMS Messaging

4.6

Email Management

NA

Social Media Integration

4.7

Customer Database

4.5

Chat/Messaging

4.5

User satisfaction

User satisfaction

4.7

User reviews[6,406](https://www.capterra.com/p/180347/Telegram/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.3

User satisfaction

4.6

User reviews[118](https://www.capterra.com/p/10002235/Sociocs/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Telegram can be used by businesses, small teams, and international users seeking secure communication.

Best for

Not provided by vendor

## User reviews

Pros & cons

DS

Deisiane S.

Analyst

> "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication agile and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523)

Adarsh D.

Lawyer

> "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118)

AZ

Augusto Z.

Developer

> "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167)

JG

Joonas G.

Software Engineer

> "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

DK

Denis K.

Translator, localizer

> "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703)

JM

Jessieah M.

Patient Specialist

> "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data -..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980)

VJ

Vera J.

Self owned business

> "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390)

NV

Naveen V.

Production Supervisor

> "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029)

Nishant T.

Sr. Analyst

> "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

HA

Hossam A.

Broker

> "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437)

Yatra P.

Omni Associate

> "It is almost free and the quality of messages, shared photos and videos is unmatchable."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

Nava B.

Owner

> "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079)

JH

Jamie H.

Executive Vice President at FEVO

> "Telegram is a tool I use for quick communication, both internally and with external contacts when needed."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

Nazım S.

manager

> "I can watch live broadcasts, but something needs to be done about the sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

Stephen E.

Graphic design

> "I really like its intuitive interface, customizable features like stickers, GIFs which adds more fun to my chats, and the cloud storage capacity..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

JG

Joonas G.

Software Engineer

> "It feels also kinda risk to store al the data on the servers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

JH

Justinemike H.

Self Services

> "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to send money..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292)

ENDURANCE O.

IT system and Cloud Administrator

> "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

AA

Abby A.

Fitness Coach

> "Telegram is a new way to talk with clients by creating a channel for Direct message."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347)

RG

Ravina G.

Farming

> "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

VR

Verified Reviewer

Data analyst

> "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093)

RW

Ray W.

Marketing Manager

> "There is an option for E2EE, but it's separate chat for each person, which isn't as great."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

PZ

Phyo Z.

Web Developer

> "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and receiver,..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

AP

Absana P.

Tier III Technician

> "Customer support is also practically non-existent and takes long times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846)

YG

Yassine G.

Salesman

> "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727)

CC

Chris C.

Project Manager

> "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307)

Breanna G.

Program Director

> "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996)

BB

Braydon B.

Small business owner

> "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339)

TW

Taralee W.

Agent manager

> "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

MD

Maryam D.

Coordinator

> "Telegram does not have video or phone conferencing options."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448)

Archana B.

Bi

> "Rich features including large group cap, customizable themes/stickers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

Yatra P.

Omni Associate

> "I never used customer support and never faced any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

RW

Ray W.

Marketing Manager

> "File and photo sharing has a variety of upload and edit options, which is nice."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

BB

Bronwyn B.

Lab technician

> "Sometimes the notifications dont come through for certain channles."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673)

JH

Jamie H.

Executive Vice President at FEVO

> "Group chats and file sharing are very convenient, especially when you need quick exchanges."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

LS

Ledio S.

Waiter

> "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

Stephen E.

Graphic design

> "The ability to share large files of up to 2gb, and to customize my experience on the app is so satisfying."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

MB

Michael B.

Self

> "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

TW

Taralee W.

Agent manager

> "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

Piotr M.

Founder

> "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without clear..."

[See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894)

PZ

Phyo Z.

Web Developer

> "I can easily clean my storage usage and can link multiple devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

Nazım S.

manager

> "There's a lot of sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

CH

Cylei H.

Graphic Design

> "It’s a great software for team communication and usually has no bugs and issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081600)

VR

Verified Reviewer

Owner and teacher

> "The performance can take a hit as soon as I open the app which can be quite frustrating especially when in a hurry."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6287248)

ENDURANCE O.

IT system and Cloud Administrator

> "I really enjoy using telegram, and it's the application I use most in my phone."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

JP

Jorge P.

Engineering Technical

> "As a user of Telegram, one aspect that I found less favorable was the lack of advanced privacy settings. While the app offers end-to-end encryption..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4846545)

SM

Sanaa M.

Writer

> "It is convenient to use and allows me to send chats, pictures, and videos with quick upload times and delivery."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6847283)

VR

Verified Reviewer

Student Intern

> "I didn't liked the notification system of telegram , because it failed to notify me of some important messages."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034)

Stephen E.

Graphic design

> "I also love the fact that I can have groups or channels with up to 200k members, this feature is rare nowadays and it makes telegram to really stand..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

BA

Brown A.

Staff Nurse

> "However they need to work on its security as it is a home for scammers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

LS

Ledio S.

Waiter

> "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

VR

Verified Reviewer

communcation systems

> "The lack of a built-in video calling feature was a drawback for me. While Telegram offered voice calling, the absence of video calling limited the..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4886319)

MP

Michal P.

Software Engineer

> "Telegram is good because it is allows for private messaging between groups and individuals."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801163)

MB

Michael B.

Self

> "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically logged out of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

LW

Levin W.

Cashier

> "What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7107177)

LS

Leila S.

Research scientist

> "a lot of features and stickers are restricted for premium users only which is costly. "

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6473712)

JK

Jeff K.

Copywriter

> "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729)

Nnakwe F.

Owner

> "One thing I dislike about this software is that you could receive messages from random people you don't know and due to this there are lots of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4728309)

IT

Isaiah T.

Owner

> "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when you..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408)

AW

Anderson W.

Medical doctor

> "Security is not really guarantee as it serves as home for scams"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707)

Archana B.

Bi

> "Positive user experience with fast and reliable messaging, cloud storage and large file sharing capabilities."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

AK

Andressa K.

administração

> "Sometimes we have some problems with large files. But they are small flaws."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6288543)

Nishant T.

Sr. Analyst

> "Excellent tool for sharing big files as big as 2GB"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

EA

Edson A.

Gerente

> "There is a lack of marketing promotion in Brazil so that more people know about the application."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795)

Ornella T.

Accounting Secretary

> "What i like most about Telegram is the fact that heavy files can easily be shared and it equally has a good storage capacity."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6343193)

BA

Brown A.

Staff Nurse

> "It serve as a home for scammers"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

Stephen E.

Graphic design

> "It's security and cloud based storage gives me peace of mind knowing that I can easily access my chats from other devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6284825)

Kaushal B.

Project engineer

> "Telegram interface is not that good- telegram is crowded with scammers and illegal activity- does not support voice communication- does not offer..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4848311)

ES

Enish S.

Project Manager

> "Customizable themes, bots, and multi-device support further enhance the user experience."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358)

NvI

Nagarajan vaidyanathan I.

Human Resources / Document controller

> "Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential security risk"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4870889)

RC

Rutherford C.

Graphic designer

> "It is good I’m keeping messages,pictures, and files for a long time without anything wrong with their qualities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6818759)

RG

Ravina G.

Farming

> "I find it a bit complicated at times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

HG

Heldor G.

Manager

> "It has worked pretty well since we started using it for internal communication at work."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6780449)

Facundo A.

Architecture student

> "Compared to other alternatives, in my opinion, this is the most problematic option in terms of security, data protection and confidential..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4847877)

PZ

Phyo Z.

Web Developer

> "The most I like feature is data and storage tab."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

HW

Heather W.

Owner

> "To me it’s a little shady like why would you need a second messaging app."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031)

ENDURANCE O.

IT system and Cloud Administrator

> "Overall telegram is my.go to app for anything social and communication."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

AM

Ahmed M.

Land Surveyor

> "There are no negatives except voice calls, as my experience with them was not good."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6328336)

RA

Rachel A.

Learning and Development Consultant

> "Telegram facilitates communication across my community in a consistent and engaging way. Where my community has different devices and messages are..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6106106)

CA

Cleiton A.

Gerente

> "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808)

[View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/)

AK

Abhishek K.

Finance Manager

> "The platform helps to optimize the ROI of our company as it helps our marketing team to work more flawlessly just by sitting from anywhere in the world and..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6287743)

PR

Pratush R.

Designing Head

> "Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

AK

Abhishek K.

Finance Manager

> "We mainly use sociocs to analyze all the data of customer behaviour more deeply that we get from this app tools and cover these data for the improvement of..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6287743)

Ayush S.

Product Designer

> "The ease of use is missing a little bit the free plan doesn't offer that much depth of functionality, and the paid plans are quite expensive for less usage."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6332519)

PR

Pratush R.

Designing Head

> "My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

KM

Kumar M.

Associate Principal Engineer

> "One significant limitation is that Sociocs is primarily a text messaging tool and may not offer as many features as other customer communication platforms."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4761821)

PR

Pratush R.

Designing Head

> "Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

RP

Rahul P.

Account Executive

> "Operating on socios can prove to be hectic for beginners."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

PR

Pratush R.

Designing Head

> "I like using Sociocs on a regular basis because it offers a comprehensive suite of tools that help users like us manage our social media campaigns and..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6346041)

PK

Parth K.

Web Developer

> "High pricing: The software can be expensive for small businesses, with pricing starting at $299 per month."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

UK

Umesh K.

IT Team

> "It also helps in managing all the available social media accounts in one central panel with a single dashboard and get updated about them."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6390969)

HA

Haroon A.

Product Manager

> "Their pricing become very expensive if you have large number of channels."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4902674)

SM

Swastik M.

Co-founder and CEO

> "It has helped us to gather real-time customer feedback, thus ensuring timely updates regarding customer preferences, etc."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

AP

Akash P.

Engineer

> "Sociocs may be vulnerable to hacking, data breaches, or other forms of cyber-attacks, which could compromise the confidentiality or integrity of the data."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4631614)

RP

Rahul P.

Account Executive

> "It offers automatic follow-ups and reminders, making it an indispensable tool for boosting business growth."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

RS

Rahul S.

Researcher

> "Limited functionality: Some of you may dislike sociocs software that lacks certain features or functions they need to manage their social media accounts..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4633692)

SM

Swastik M.

Co-founder and CEO

> "The first thing that we liked about Sociocs when we started using it was its vast number of integrations with tons of social media platforms"

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

Gyarshilal K.

Digital Marketing

> "Primarily, Sociocs is a text messaging platform and doesn't offer as many features as some other customer communication tools."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4616782)

SM

Swastik M.

Co-founder and CEO

> "At last it was an absolute pleasure in capturing and turning our leads from websites, have recurring customers, and more."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

RS

Rahul S.

Researcher

> "Bugs and glitches: Sociocs software that is prone to bugs, crashes, or other technical issues can be frustrating for users."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4633692)

MP

Mitesh P.

Project Manager

> "Additionally, the customizable templates and reporting tools can help users quickly analyze and make sense of their data, which can be valuable in making..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4711076)

AP

Akash P.

Engineer

> "Sociocs analyses can be misinterpreted or misused if not properly understood, leading to incorrect conclusions or flawed decision-making."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4631614)

SM

Swastik M.

Co-founder and CEO

> "We were very excited to use Sociocs in the beginning as we were in a great need for a common platform to manage our all customer communication needs and..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324043)

AP

Akash P.

Engineer

> "Sociocs can be expensive to implement and maintain, particularly if an organization needs to invest in specialized software or personnel to manage the..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4631614)

CR

Christopher R.

Project Engineer

> "User friendly product that integrates multiple communication channels into one platform and saves time to reach out large number of customers with bulk text..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4703376)

Pritam M.

Graphic design

> "Additionally, the platform does not offer any live chat support or phone support, which can be a problem for some users."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4621710)

PA

Prasath A.

Senior Software Engineer

> "What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4804799)

VR

Verified Reviewer

Senior Data Engineer

> "the connector for Instagram is not available , where most of the product pitches happen these days."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4615174)

PK

Parth K.

Web Developer

> "API access: Sociocs offers API access, allowing businesses to integrate the software with other business tools and customize their workflow."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

Arun G.

Graphic designer

> "The inability to easily switch between different tools and platforms in Sociocs is something that could annoy me."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4616766)

Ankit N.

Assistant Project Manager

> "My overall experience with the software was good as it has saved me a lot of time and also our customers have got a single-point solution for all of their..."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4944059)

PS

Palla S.

Senior BLogger

> "Reduces Face-to-Face Communication SkillsGives People a License to be HurtfuConveys Inauthentic Expression of Feelings"

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4446834)

SR

Sailaja R.

managing director

> "Sociocs is an indispensable tool for managing various customer interactions."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324732)

Pritam M.

Graphic design

> "Sociocs is quite expensive for small businesses, and the cost of the premium plans can be prohibitive for some."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4621710)

PK

Parth K.

Web Developer

> "Sales and marketing: The software can be used as a sales and marketing tool, enabling businesses to engage with potential customers and drive sales."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

Aman Y.

System Administrator

> "Sociocs' reliance on texting limits their customer communication platform."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4632745)

RP

Rahul P.

Account Executive

> "This platform has significantly helped us to save time by integrating all social media channels."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

RS

Rahul S.

Researcher

> "Complexity: You may dislike software that is overly complex or difficult to use, requiring significant time and effort to learn."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4633692)

CR

Christopher R.

Project Engineer

> "It also offers incredible feature that supports images, videos and files communication and seamlessly integrates with WhatsApp messanger."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4703376)

VR

Verified Reviewer

Freelancer

> "It does not have many features and The data is not always accurate."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4447130)

PK

Parth K.

Web Developer

> "Sociocs can be used to manage online reviews and comments, allowing businesses to respond to feedback and improve their online reputation."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4714792)

VR

Verified Reviewer

Senior Data Engineer

> "It has got connectors like Viper (Most people stopped or not using this anymore) whereas ."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4615174)

VS

Victor S.

Campaign Manager

> "In addition, Sociocs is a central repository tool for customer communication."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6392278)

VR

Verified Reviewer

Business Developement Manager

> "I didn't find an Instagram and Tiktok channel to add."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4435471)

RP

Rahul P.

Account Executive

> "Google Business Messages and WhatsApp support proved to be a very effective and efficient solution."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6324682)

Aman Y.

System Administrator

> "Ultimately, Sociocs' fair price may not be my company's cheapest option."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4632745)

AR

Ayub R.

Manager

> "Sociocs boost marketing through customer communications in real-time."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___6419004)

Arun G.

Graphic designer

> "Nonetheless, Sociocs has several major flaws."

[See full review](https://www.capterra.com/p/10002235/Sociocs/#Capterra___4616766)

[View Reviews](https://www.capterra.com/p/10002235/Sociocs/reviews/)

## User interface

[Telegram](https://www.capterra.com/p/180347/Telegram/)

4.66 (6,406)

[Sociocs](https://www.capterra.com/p/10002235/Sociocs/)

4.63 (118)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Telegram

11/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/180347/Telegram/#features)

Sociocs

Top features

17/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/10002235/Sociocs/#features)

### Recognition

No recognitions have been awarded to Telegram

No recognitions have been awarded to Sociocs

### Deployment & support

Telegram

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sociocs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Telegram

-   By Telegram Messenger
-   Located in United Arab Emirates
-   Founded in

Sociocs

-   By Tracious Technology Private Limited
-   Located in India
-   Founded in

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