# Compare Telegram vs Viber 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Telegram and Viber based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/180347-180348/Telegram-vs-Viber --- # Telegram vs Viber Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TelegramViber2/4 selected [Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,425)](https://www.capterra.com/p/180347/Telegram/reviews/) [Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) [## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,425)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [6,425 reviews](#user-reviews) Positive 6,146 Neutral 242 Negative 37 [## Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [4,060 reviews](#user-reviews) Positive 3,537 Neutral 439 Negative 84 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings SMS Messaging NA Email Management NA Social Media Integration NA Chat/Messaging 4.8 Customer Database NA \--%Fit Missing features Feature ratings SMS Messaging NA Email Management NA Social Media Integration NA Chat/Messaging 4.6 Customer Database NA User satisfaction User satisfaction 4.7 User reviews[6,425](https://www.capterra.com/p/180347/Telegram/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.3 User satisfaction 4.4 User reviews[4,060](https://www.capterra.com/p/180348/Viber/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.5 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Telegram can be used by businesses, small teams, and international users seeking secure communication. Best for On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more. ## User reviews Pros & cons Sven S. Prokurist > "I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320) Adarsh D. Lawyer > "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118) LV Luis V. Account Executive > "With that being said, more tools that allow you to add more tools for task tracking or reminders would make it useful for people who like to..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7160338) MMJ Medina- Maldonado J. Graphic designer > "Con about telegram is that they can block user accounts without any reason, without any warning." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462) OD Oleg D. PM > "The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322) Nava B. Owner > "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079) DM Demi M. Community Manager > "Beyond using personnaly, Telegram is a good application for managing a community for promoting and event, crypto especially." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7162280) Nazım S. manager > "I can watch live broadcasts, but something needs to be done about the sexually explicit content." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240) Sven S. Prokurist > "I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320) DM Demi M. Community Manager > "Some activities on there are not very reputable and now, Telegram is doing everything to make us pay for Premium." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7162280) GAC Georges Attino C. Journaliste International Multimedia > "File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7145334) IL Ilaria L. Assistant Reservation Manager > "It is not as controlled as WhatsApp is and it is usually targeted by scammers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7152570) DK Denis K. Translator, localizer > "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703) JG Joonas G. Software Engineer > "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201) OD Oleg D. PM > "Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322) RG Ravina G. Farming > "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661) VJ Vera J. Self owned business > "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390) MG Milagros G. Content creator and Social Media Manager > "Also I can say not everybody uses this app, so communication still ends up split between apps" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7155874) Yatra P. Omni Associate > "It is almost free and the quality of messages, shared photos and videos is unmatchable." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252) AP Absana P. Tier III Technician > "Customer support is also practically non-existent and takes long times." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846) JH Jamie H. Executive Vice President at FEVO > "Telegram is a tool I use for quick communication, both internally and with external contacts when needed." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484) JM Jessieah M. Patient Specialist > "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980) DS Deisiane S. Analyst > "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication agile..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523) CC Chris C. Project Manager > "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307) VR Verified Reviewer Data analyst > "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093) NV Naveen V. Production Supervisor > "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029) AZ Augusto Z. Developer > "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167) JG Joonas G. Software Engineer > "It feels also kinda risk to store al the data on the servers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201) TW Taralee W. Agent manager > "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451) MD Maryam D. Coordinator > "Telegram does not have video or phone conferencing options." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448) Archana B. Bi > "Rich features including large group cap, customizable themes/stickers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751) Yatra P. Omni Associate > "I never used customer support and never faced any bugs or issues." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252) JH Jamie H. Executive Vice President at FEVO > "Group chats and file sharing are very convenient, especially when you need quick exchanges." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484) BB Bronwyn B. Lab technician > "Sometimes the notifications dont come through for certain channles." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673) TW Taralee W. Agent manager > "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451) LS Ledio S. Waiter > "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996) Nishant T. Sr. Analyst > "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749) MB Michael B. Self > "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486) CH Cylei H. Graphic Design > "It’s a great software for team communication and usually has no bugs and issues." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081600) Piotr M. Founder > "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without clear..." [See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894) KM Kim M. Financial Manager > "It is a free app that runs continuously when connected to a network. " [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7152175) Nazım S. manager > "There's a lot of sexually explicit content." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240) SM Sanaa M. Writer > "It is convenient to use and allows me to send chats, pictures, and videos with quick upload times and delivery." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6847283) ENDURANCE O. IT system and Cloud Administrator > "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366) Portia A. Nurse > "It’s also useful for keeping in touch and joining communities with similar interests." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7150524) VR Verified Reviewer Student Intern > "I didn't liked the notification system of telegram , because it failed to notify me of some important messages." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034) LS Ledio S. Waiter > "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996) VR Verified Reviewer communcation systems > "The lack of a built-in video calling feature was a drawback for me. While Telegram offered voice calling, the absence of video calling..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4886319) KM Kim M. Financial Manager > "Telegram is more convenient because it handles big files very well." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7152175) RW Ray W. Marketing Manager > "There is an option for E2EE, but it's separate chat for each person, which isn't as great." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029) JH Justinemike H. Self Services > "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292) MB Michael B. Self > "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically logged..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486) AA Abby A. Fitness Coach > "Telegram is a new way to talk with clients by creating a channel for Direct message." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347) LS Leila S. Research scientist > "a lot of features and stickers are restricted for premium users only which is costly. " [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6473712) LW Levin W. Cashier > "What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7107177) BB Braydon B. Small business owner > "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339) JK Jeff K. Copywriter > "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729) HA Hossam A. Broker > "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437) IT Isaiah T. Owner > "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408) EA Edson A. Gerente > "There is a lack of marketing promotion in Brazil so that more people know about the application." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795) Archana B. Bi > "Positive user experience with fast and reliable messaging, cloud storage and large file sharing capabilities." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751) RG Ravina G. Farming > "I find it a bit complicated at times." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661) PG Parsa G. Sr AI Analyst > "So many features, easy to use, most of features are free and amazing for different types of communication." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7165690) BA Brown A. Staff Nurse > "However they need to work on its security as it is a home for scammers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855) PZ Phyo Z. Web Developer > "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099) HW Heather W. Owner > "To me it’s a little shady like why would you need a second messaging app." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031) Sven S. Prokurist > "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320) CA Cleiton A. Gerente > "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808) YG Yassine G. Salesman > "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727) AW Anderson W. Medical doctor > "Security is not really guarantee as it serves as home for scams" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707) ES Enish S. Project Manager > "Customizable themes, bots, and multi-device support further enhance the user experience." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358) VR Verified Reviewer Owner/Operator > "I briefly got locked outta my telegram account and had to get in contact with their customer support team to get access again, i thought the..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4995610) Breanna G. Program Director > "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996) Aditya S. Test Engineer > "Customer support as not as good as compared to other similar apps" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6677193) LV Luis V. Account Executive > "Telegram is so efficient to keep in touch with my sales team." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7160338) SS Santhoshkumar S. Quality engineer > "The server-side of Telegram is not open source, which may be a concern for users who prioritize open-source applications." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6019999) RW Ray W. Marketing Manager > "File and photo sharing has a variety of upload and edit options, which is nice." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029) BA Brown A. Staff Nurse > "It serve as a home for scammers" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855) MMJ Medina- Maldonado J. Graphic designer > "It delivers messages on time." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462) Komi A. Finance agent > "The software use to dowload every kind of files in groups without my authorisations and i dislike it." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___5062939) [View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/) MCD MA. CELINE D. Office Engineer > "I like most about viber is its end-to-end encryption feature, very user-friendly and most of all its feature of knowing who called in my mobile..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238) SM Shriya M. Assistant Trainee > "Sometimes Viber can feel a bit cluttered with too many notifications, and the call quality isn’t always consistent." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850) RI Ricardo I. Self Employed > "What I like most about Viber is the flexibility in terms of platform availability, and familiarity in terms of user interface." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7159376) AV Art V. Consultant > "Even worse is that the ringtone when somebody calls on Viber is very obnoxious and they didn't think to make this as a setting that you could turn..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7108963) HH Hasif H. Head of operation > "Allows you to connect with friends, family and clients with ease via both audio and video calling options and the best part is it is free even for..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448) HH Hasif H. Head of operation > "Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448) HHW Htet Htet W. QA Specialist > "My Notes also helpful for daily tasks. And then video & audio call quality is perfect and then we can create own sticker and have a fun for me or..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836) Hein Htet Z. Network Engineer > "While the core messaging and calling features are useful, the app sometimes felt cluttered and not as intuitive compared to other messaging..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676) Mahmudul islam S. Site engineer > "For personal and professional use , Viber is a interesting tool, I can easily communicate with co worker and share files and do conversation with..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) LA Lemmuel A. Solutions Engineer > "I just don’t like the features of saving images and file in your conversation dor a long time because you can’t access it when the time comes." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469) VC Vicente C. Quality Technician > "I like its end to end encryption for messages, making it secure and easy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7099288) ZWWZ Zin War Win Z. Developer > "Sometimes, Video call quality is a little bit not good when I share my screen with viber call." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363) Soe Min H. Senior Network Engineer > "Group Communication Tools - offer free for large group communication like company wide chat group for transportation management." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077) Sabelo M. reviewer > "Another disadvantage is that it can be challenging to recover old data if you need to switch to a new device, it also limits the size of files that..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725) PEP Pan Ei P. IT Helpdesk > "I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969) RI Ricardo I. Self Employed > "What I least like about Viber is the not so reliable connectivity." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7159376) PEP Pan Ei P. IT Helpdesk > "I can backup my chat history to my drive and can restore easily with my new phone or tablet." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969) Soe Min H. Senior Network Engineer > "Automatic Media Saving - which can lead to burst storage consuming." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077) NM Nan M. Application Developer > "As my overall experience with Viber is really good for free messaging and secure messages. And we can call with Video conferencing to each others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459440) PE Princess E. Customer Operations Adviser > "High quality call can consumes a significant amount of Data which is a concern for users like my self with limited mobile Data plan." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6288815) SM Shriya M. Assistant Trainee > "Viber is great for staying connected with friends, family and colleagues especially internationally." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850) Sabelo M. reviewer > "Viber requires a stable internet connection in order to work properly, if your internet connection is weak or unstable you may experience dropped..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725) LA Lemmuel A. Solutions Engineer > "the capability to make a good and real-time communication with your colleagues and other clients when it comes to the business" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469) DM Dunia M. Product Expert > "The main issue I have is that even though my phones notifications were on, I would always miss calls from customers because the notification would..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6176491) NLT Nyan Lin T. System Engineer > "Auto translate language, my notes and caller ID features are very useful for users." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6472147) KS Kenzi S. Manager > "Another downside is that while it offers a wide range of features, the app interface can sometimes feel cluttered and overwhelming, making it a bit..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408) VK Viktor K. Senior Network Engineer > "Viber is available on various platforms, including Android, iOS, Windows, and macOS, enabling users to access their chats and conversations from..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421) EA Elizandra A. Administradora > "His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6195785) VJ Veronica J. Accountant II > "In conclusion, Viber's emphasis on privacy, versatile content handling, convenient secret chats, cross-platform availability, and strong community..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793) SD Sarthak D. Manager > "Some annoying ads and pop ups which occur" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6474550) Akanmu O. Supervisor > "First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4935260) SD SHERIN D. freelancer > "Sometimes, there are minor problems with Viber." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6794034) CAF Carol Ann F. Department Manager > "Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in various channels like messaging, video chat,..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289408) LS Ledio S. Waiter > "Good but not the best , you can find better apps for chating" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961) MCD MA. CELINE D. Office Engineer > "I love how I am able to navigate file, links and media separately in the conversation." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238) MSM Myat Su M. IT Help Desk > "I don't have much. But sometimes, ads are appear." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6682404) VR Verified Reviewer Marketing Executive > "Viber allows users to send messages, make voice and video calls for free over the internet and also it is available for various platforms including..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6281014) LS Ledio S. Waiter > "Not very used by a lot of people , so you might not find and contact them" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961) VJ Veronica J. Accountant II > "Extensive collections of public chat rooms, thematic channels, and interest-based discussion boards offered ample opportunities for serendipitous..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793) BT Badri T. System Operator > "In-App Adds: Viber displays adds within the app which disturbs communication." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289497) VK Viktor K. Senior Network Engineer > "Users can create and participate in group chats with friends, family, or colleagues, making it convenient for group discussions and planning events." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421) ADL Aryne Dolly L. Healthcare Virtual Assistant > "The downside of this software is that the bugs that occur during calls, it closes the video call when receiving some call however it is good for..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3824058) SG Sagun G. Student > "Also the self destruct timer for message in secret chats is very useful for my privacy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6662901) SS Sohrab S. Dentist > "Good concept but not very useful yet until more users get on." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6647492) MD Maher D. marketing > "Good programIt allows sharing photos, audio files, and videos with your loved ones in an easy wayYou can also communicate with whomever you want..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946904) NM Nina M. PG student > "Also, you get a message every time one of your contacts joins Viber, which is a bit annoying." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413) ED Eric D. Founder > "I like Viber because it has lots of features and abilities like live chat, live calls, which I am using for engaging with my clients" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4945283) SN Slaven N. ceo > "Sometimes lost data wont download back, for some stickers and emoji you have to pay." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4910538) CD Cherubim D. Systems and Network Engineer > "One of its key strengths include free video and voice calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6649060) VR Verified Reviewer Software engineer > "I have issue concerned with privacy. If i uninstall the viber from mobile and reinstall it and start using, it actially gets all you contacts added..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4463811) KM Kasun M. Civil Engineer > "Widely using messaging app which allows video and voice calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6613813) HN Hien N. DevOps > "app background image not sync when used on multiple devices" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4872687) ND Nan D. Credit > "For me, I like the stickers because they are very convenient for me when communicating with my family and colleagues in the morning." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6793781) VR Verified Reviewer ACCOUNTS MANAGER > "Audio sometimes are a bit distorted which can lead to miscommunication" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6305380) MT Min T. Help Desk Admin > "Viber is best for quick message and best for mobile notifications alos good" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6762018) PS Punit S. Owner > "The cons are we can't share large numbers of files to others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289952) VR Verified Reviewer Project Manager > "Viber's ability to gather valuable customer data sets it apart from other messaging apps, making it a valuable choice for organizations." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5068030) TA Turan A. Information Technology Admin. > "Therefore, users who are hesitant before use will lose all their negative judgments when they start to get quality results later on." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437) ZK Zarni K. Mobile Developer > "lock viber feature and caller id feature is the most I like." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6482087) RK Rawail K. Mechanical Engineer > "Another disadvantage is that we can only call those who have Viber installed on their devices because it does not allow the user to connect to..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3604740) ZWWZ Zin War Win Z. Developer > "I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363) Dr Khawaja A. Ceo > "Live location feature must be updated, some time messages stuck due to poor internet connection and even after connection gets better that message..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3772159) PS Pyae S. support Engineer > "Viber is a strongly communication tool with a variety of features that cater to different needs." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6756701) VR Verified Reviewer CEO > "Moreover the interface could get a little crowded at times making it less user friendly." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5063230) TA Turan A. Information Technology Admin. > "Viber, which has many active users around the world, can be easily installed and used from all mobile devices based on both android and iOS." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437) AT Anish T. support > "Unessential promotions about emoticons at times disturb a tad." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066931) KS Kenzi S. Manager > "Additionally, I like the variety of fun and interactive features such as stickers, GIFs, and games, which make conversations more enjoyable and..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408) VR Verified Reviewer Student > "Not many people I know use it so it is not the best way to communicate with a lot of people." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6248801) YR Yanina R. Billing Specialist > "What I liked most about Viber is that it works everywhere and helps you save your contacts, even notifying your friends if you've switched your..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5006503) VR Verified Reviewer CRM advisor > "Video call is better than some similar applications , but worse than others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066375) Mahmudul islam S. Site engineer > "Besides we feel quality of communication during calls is loud and clear." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) BL Bengono L. SEO > "I find that this software is no longer very innovative, and an international campaign needs to be set up." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6074609) Mahmudul islam S. Site engineer > "We can make a group and follow up activities easily in Viber." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) AB Armel B. SEO > "I think it's a shame that this software is no longer used by the vast majority of people, which greatly reduces its usefulness." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6016030) WWS Wah Wah S. Flutter Developer > "It is very good app, easy to use and pretty GUI, dark mode, My notes and video and audio call quality." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459049) IS Imaal S. Medical Operations > "Way too many advertisements and lag sometimes" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6283344) JT Jasmine T. Teacher > "Viber is a good app in countries where it's popular, so it's very useful if you have a lot of friends using it. If not, there's no reason to..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6817016) RK Rawail K. Mechanical Engineer > "There are no options in Viber for blocking random calls, and as a result, we have to accept those unknown calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3604740) HHW Htet Htet W. QA Specialist > "The most I like is Viber caller ID feature." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836) NM Nina M. PG student > "The calling service is not always working as well as with other providers." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413) [View Reviews](https://www.capterra.com/p/180348/Viber/reviews/) ## User interface [Telegram](https://www.capterra.com/p/180347/Telegram/) 4.66 (6,425) [Viber](https://www.capterra.com/p/180348/Viber/) 4.40 (4,060) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Telegram 11/36 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Autoresponders - Batch Communications - Call Recording - Chat/Messaging - Collaboration Tools - Compliance Management - Content Management - CRM - Customer Database - Customer History - Customizable Branding - Email Management - Feedback Management - Generative AI - Inbox Management - Interaction Tracking - Interactive Content - IVR - Knowledge Base Management - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Reporting & Statistics - SMS Messaging - Social Media Integration - Surveys & Feedback - Template Management - Third-Party Integrations - Video Support - Workflow Management [See all features](https://www.capterra.com/p/180347/Telegram/#features) Viber 11/36 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Autoresponders - Batch Communications - Call Recording - Chat/Messaging - Collaboration Tools - Compliance Management - Content Management - CRM - Customer Database - Customer History - Customizable Branding - Email Management - Feedback Management - Generative AI - Inbox Management - Interaction Tracking - Interactive Content - IVR - Knowledge Base Management - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Reporting & Statistics - SMS Messaging - Social Media Integration - Surveys & Feedback - Template Management - Third-Party Integrations - Video Support - Workflow Management [See all features](https://www.capterra.com/p/180348/Viber/#features) ### Recognition Telegram is recognized as a top-rated tool in 3 Capterra Shortlist reports Viber is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Telegram Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Viber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Telegram - By Telegram Messenger - Located in United Arab Emirates - Founded in Viber - By Viber Media - Located in Luxembourg - Founded in ## Popular Comparisons 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