# Compare Telegram vs Zulip 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Telegram and Zulip based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180347-197945/Telegram-vs-Zulip

---

# Telegram vs Zulip Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TelegramZulip2/4 selected

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

[## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [6,416 reviews](#user-reviews)

Positive

6,138

Neutral

241

Negative

37

[## Zulip](https://www.capterra.com/p/197945/Zulip/)[4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

Starting Price

$6.67/month

Value-for-Money

4.9

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [196 reviews](#user-reviews)

Positive

196

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 8,228 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

4.7

Workflow Management

NA

Real-Time Chat

4.7

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.9

User satisfaction

User satisfaction

4.7

User reviews[6,416](https://www.capterra.com/p/180347/Telegram/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.3

User satisfaction

4.9

User reviews[196](https://www.capterra.com/p/197945/Zulip/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$6.67Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Telegram can be used by businesses, small teams, and international users seeking secure communication.

Best for

Not provided by vendor

## User reviews

Pros & cons

Sven S.

Prokurist

> "I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

Adarsh D.

Lawyer

> "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118)

OD

Oleg D.

PM

> "The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322)

JG

Joonas G.

Software Engineer

> "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

AZ

Augusto Z.

Developer

> "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167)

JM

Jessieah M.

Patient Specialist

> "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data -..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980)

Sven S.

Prokurist

> "I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

MMJ

Medina- Maldonado J.

Graphic designer

> "Con about telegram is that they can block user accounts without any reason, without any warning."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462)

GAC

Georges Attino C.

Journaliste International Multimedia

> "File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7145334)

NV

Naveen V.

Production Supervisor

> "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029)

DK

Denis K.

Translator, localizer

> "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703)

HA

Hossam A.

Broker

> "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437)

OD

Oleg D.

PM

> "Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322)

Nava B.

Owner

> "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079)

VJ

Vera J.

Self owned business

> "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390)

Nazım S.

manager

> "I can watch live broadcasts, but something needs to be done about the sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

Yatra P.

Omni Associate

> "It is almost free and the quality of messages, shared photos and videos is unmatchable."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

JG

Joonas G.

Software Engineer

> "It feels also kinda risk to store al the data on the servers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201)

JH

Jamie H.

Executive Vice President at FEVO

> "Telegram is a tool I use for quick communication, both internally and with external contacts when needed."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

ENDURANCE O.

IT system and Cloud Administrator

> "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

DS

Deisiane S.

Analyst

> "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication agile and..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523)

RG

Ravina G.

Farming

> "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

AA

Abby A.

Fitness Coach

> "Telegram is a new way to talk with clients by creating a channel for Direct message."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347)

AP

Absana P.

Tier III Technician

> "Customer support is also practically non-existent and takes long times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846)

VR

Verified Reviewer

Data analyst

> "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093)

CC

Chris C.

Project Manager

> "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307)

Breanna G.

Program Director

> "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996)

MD

Maryam D.

Coordinator

> "Telegram does not have video or phone conferencing options."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448)

TW

Taralee W.

Agent manager

> "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

Yatra P.

Omni Associate

> "I never used customer support and never faced any bugs or issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252)

Archana B.

Bi

> "Rich features including large group cap, customizable themes/stickers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

BB

Bronwyn B.

Lab technician

> "Sometimes the notifications dont come through for certain channles."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673)

JH

Jamie H.

Executive Vice President at FEVO

> "Group chats and file sharing are very convenient, especially when you need quick exchanges."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484)

LS

Ledio S.

Waiter

> "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

TW

Taralee W.

Agent manager

> "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451)

MB

Michael B.

Self

> "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

Nishant T.

Sr. Analyst

> "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749)

Piotr M.

Founder

> "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without clear..."

[See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894)

CH

Cylei H.

Graphic Design

> "It’s a great software for team communication and usually has no bugs and issues."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081600)

Nazım S.

manager

> "There's a lot of sexually explicit content."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240)

ENDURANCE O.

IT system and Cloud Administrator

> "I really enjoy using telegram, and it's the application I use most in my phone."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

JP

Jorge P.

Engineering Technical

> "As a user of Telegram, one aspect that I found less favorable was the lack of advanced privacy settings. While the app offers end-to-end encryption..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4846545)

SM

Sanaa M.

Writer

> "It is convenient to use and allows me to send chats, pictures, and videos with quick upload times and delivery."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6847283)

VR

Verified Reviewer

Student Intern

> "I didn't liked the notification system of telegram , because it failed to notify me of some important messages."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034)

Portia A.

Nurse

> "It’s also useful for keeping in touch and joining communities with similar interests."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7150524)

BA

Brown A.

Staff Nurse

> "However they need to work on its security as it is a home for scammers."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

LS

Ledio S.

Waiter

> "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996)

VR

Verified Reviewer

communcation systems

> "The lack of a built-in video calling feature was a drawback for me. While Telegram offered voice calling, the absence of video calling limited the..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4886319)

JH

Justinemike H.

Self Services

> "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to send money..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292)

RW

Ray W.

Marketing Manager

> "There is an option for E2EE, but it's separate chat for each person, which isn't as great."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

LW

Levin W.

Cashier

> "What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7107177)

MB

Michael B.

Self

> "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically logged out of..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486)

JK

Jeff K.

Copywriter

> "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729)

LS

Leila S.

Research scientist

> "a lot of features and stickers are restricted for premium users only which is costly. "

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6473712)

IT

Isaiah T.

Owner

> "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when you join..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408)

BB

Braydon B.

Small business owner

> "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339)

Archana B.

Bi

> "Positive user experience with fast and reliable messaging, cloud storage and large file sharing capabilities."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751)

AW

Anderson W.

Medical doctor

> "Security is not really guarantee as it serves as home for scams"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707)

PZ

Phyo Z.

Web Developer

> "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and receiver,..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

EA

Edson A.

Gerente

> "There is a lack of marketing promotion in Brazil so that more people know about the application."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795)

Ornella T.

Accounting Secretary

> "What i like most about Telegram is the fact that heavy files can easily be shared and it equally has a good storage capacity."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6343193)

BA

Brown A.

Staff Nurse

> "It serve as a home for scammers"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855)

Sven S.

Prokurist

> "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320)

Kaushal B.

Project engineer

> "Telegram interface is not that good- telegram is crowded with scammers and illegal activity- does not support voice communication- does not offer..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4848311)

YG

Yassine G.

Salesman

> "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727)

NvI

Nagarajan vaidyanathan I.

Human Resources / Document controller

> "Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential security risk"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4870889)

ES

Enish S.

Project Manager

> "Customizable themes, bots, and multi-device support further enhance the user experience."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358)

RG

Ravina G.

Farming

> "I find it a bit complicated at times."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661)

RC

Rutherford C.

Graphic designer

> "It is good I’m keeping messages,pictures, and files for a long time without anything wrong with their qualities"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6818759)

Facundo A.

Architecture student

> "Compared to other alternatives, in my opinion, this is the most problematic option in terms of security, data protection and confidential..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4847877)

RW

Ray W.

Marketing Manager

> "File and photo sharing has a variety of upload and edit options, which is nice."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029)

HW

Heather W.

Owner

> "To me it’s a little shady like why would you need a second messaging app."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031)

ENDURANCE O.

IT system and Cloud Administrator

> "Overall telegram is my.go to app for anything social and communication."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366)

AM

Ahmed M.

Land Surveyor

> "There are no negatives except voice calls, as my experience with them was not good."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6328336)

MMJ

Medina- Maldonado J.

Graphic designer

> "It delivers messages on time."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462)

CA

Cleiton A.

Gerente

> "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808)

PZ

Phyo Z.

Web Developer

> "I can easily clean my storage usage and can link multiple devices."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099)

YN

Yohane N.

Program Coordinator

> "It consumes a lot of data too"

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6346635)

RA

Rachel A.

Learning and Development Consultant

> "Telegram facilitates communication across my community in a consistent and engaging way. Where my community has different devices and messages are..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6106106)

VR

Verified Reviewer

Owner/Operator

> "I briefly got locked outta my telegram account and had to get in contact with their customer support team to get access again, i thought the response..."

[See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4995610)

[View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/)

JM

Jessica M.

CEO

> "Zulip is exactly the right structure -- each topic is its own conversation thread -- to make the chat history easy to review and retrieve..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7036997)

KB

Karin B.

Operations Manager

> "Closing out the app does not change the status. When a user is invisible we don't know if they are not currently working or whether they are just..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

TP

Tommaso P.

Associate professor

> "We use Zulip for discussions between devs and maintainers, and to offer support for users. Since ns-3 is made by many models, I love that the..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611431)

KB

Karin B.

Operations Manager

> "Can't save customized status posts and does not automate an off-duty status when user closes app."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

NC

Niels C.

CEO

> "Great value for money, Opinionated and strictly sorted in topics, New stable mobile app, Secure, Custom emojis are fun, Simple user management"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037048)

RR

Roxanne R.

Assistant Professor

> "It could be user error but I'm supposed to get desktop notifications and they don't appear, on my bookmarks bar the red # showing messages is..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6622075)

SG

Stefano G.

Researcher

> "Everything works smoothly, you can create channels, manage private messages, share files, organize meetings, be notified of what you care about"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6615415)

KB

Krzysztof B.

CEO

> "Search does not always work, looking for a "youtube" do not find links to youtube."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037076)

Ryan S.

Associate Professor

> "It is far more efficient than using the communication tools in Canvas, and the mobile app is great for students and for me. Plus there is..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6617015)

KB

Karin B.

Operations Manager

> "We place a high importance on a healthy work-life balance and do not want to message contractors who are not actively working, and Zulip is less..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

SW

Sebastian W.

University Professor

> "Moreover, proper and clean formatting using Markdown and full LaTeX formula support (like with Mathjax) makes this my preferred tool for..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6615461)

AS

Adam S.

CTO

> "Zulip doesn't enjoy the same network effects as Slack and Discord, therefore there are a lot fewer third party integrations."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6613180)

JG

Jon G.

Developer

> "Huge fan of the customisation options, the very functional UI and especially the topics system makes information way better organised than my..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6616082)

NT

Ngoc T.

CTO

> "I miss being able to branch off from an existing conversation and see number of replies to that thread."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610720)

CB

Cole B.

Associate Professor of Pediatrics

> "The search and navigation features are excellent; messages are easy to retrieve months later, which has made it ideal for keeping track of..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7038289)

JNlC

Jean-Noël C.

Creative and Tech cofounder

> "Also lacks the ability to create categories to put channels in it."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6621043)

SD

Stefano D.

Researcher

> "The platform is free for researchers, works on every OS, and allows you to type in markdown."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037871)

PK

Peter K.

Developer

> "Also it seems that zulip chats are not e2e encrypted, but not my highest priority."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611760)

IP

Inessa P.

Open Source Program Manager

> "Zulip's unique threading model stands out as its strongest feature, making it easy to follow multiple conversations within a single channel..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610706)

JPF

Jean-Patrick F.

Founder

> "The docker image didn't get the same attention as the normal, more classical install, or at least not yet."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6603851)

KB

Karin B.

Operations Manager

> "We love that it works across PC and Mac and across all desktop and mobile devices our contractor team uses, perfect for remote work."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

JNlC

Jean-Noël C.

Creative and Tech cofounder

> "Onbaording colleagues can be hard because of the UX a bit different from other apps."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6621043)

PK

Peter K.

Developer

> "It sounds like a small thing but this can make discussions much more structured and searchable. Although it also requires a tiny bit more..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611760)

JL

Jinci L.

PhD student

> "i don't think i can view pdf attachments without downloading them."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6612243)

YS

Yorgos S.

Software Engineer

> "So, not only does Zulip improve on the UX of instant messaging, but it's also Open Source and can be self-hosted."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7046291)

JF

Jeff F.

Producer

> "The interface still has a few elements that aren't simple or elegant."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610762)

UO

Umut O.

Assistant Professor

> "Zulip provides excellent flexibility to structure the communications in an organization, thanks to its channel/topic perspective."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611048)

CL

Christine L.

Chair and president

> "For those less familiar with software like slack or teams, it can be a little bit challenging to learn."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610777)

MC

Madison C.

Parts Manager

> "The search function is great and saves me a lot of time when looking for a specific keyword."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037305)

VR

Verified Reviewer

Tech Lead

> "Doesn't have an integrated video meeting +"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6619840)

VP

Vincent P.

Inspector

> "I mostly work on my computer, and always have Zulip tabs open, it's really an efficient way of interacting on several projects."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611154)

SJ

Swaroop J.

Professor

> "IIRC, various roles in the organisation have not worked as expected."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610713)

JNlC

Jean-Noël C.

Creative and Tech cofounder

> "How discussions are structured, it allows me to navigate between multiple subjects / teams without being lost."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6621043)

AH

Ana H.

Professor

> "Zulip is not that pretty, could self-extend to fit the entire screen, and could provide file previews. But other than that it provides a clean..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648875)

FC

Francesca C.

Prima Ricercatrice

> "I loved the intuitive interface and how effortlessly it allows to communicate, the entire team together or sub-teams in parallel organized..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611805)

ML

Marten L.

PostDoc

> "Another issue is that when you add an attachment from the clipboard to a message and it hasn't finished uploading yet at the time of sending, the..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650233)

YS

Yorgos S.

Software Engineer

> "Zulip is like a breath of fresh air after working with slack / discord and the like for so many years and struggling with their "threads"..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7046291)

Stephen B.

Associate Professor

> "so asking them to use a new service is sometimes a big ask, and your less engaged users might not use the desktop client, so unless they check..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4649101)

JC

Jim C.

Board Member

> "We also like the ability to post a message in a channel from an e-mail source."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6617603)

MT

Marcos T.

IT support

> "Phone app needs a complete rewrite, if you can send me a notification that i got a message but spend 2 minutes loading said message, you need to..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648822)

EH

Edgar H.

Frontend Developper

> "By using named threads, conversations are way easier to search, and feel less like a chat, more live a live forum."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611083)

SbL

Sébastien L.

Administrator

> "Notification system is very powerfull and flexible, but seems to fail on some mobile device, and its configuration is not intuitive for..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4651622)

TC

Teresa C.

Programme Manager

> "We have moved to Zulip as an alternative to mailing list and mass emailing, so far it seems to work very well, we can have separate channels for..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4930598)

OW

Oskar W.

PhD Student

> "The only thing that could be improved is the mobile app, that seems to quite slow in sending messages if the network stability is bad."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4675034)

RR

Roxanne R.

Assistant Professor

> "As a new professor, I thought it was a great way to stay organized with my growing/new lab members and also people who wish to collaborate with..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6622075)

SM

Scott M.

Researcher

> "The mobile app is not quite as good as the desktop app; particularly I often find myself wanting to go back to message I read 10 minutes earlier,..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650071)

CB

Cole B.

Associate Professor of Pediatrics

> "We no longer lose context between meetings; every idea, file, and decision is easy to find and build on."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7038289)

JL

Jiri L.

Researcher

> "it is not clear when the mentioned person is notified (depending on the channel subscription)3) unread count on iOS"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650518)

MM

Marius M.

Personal

> "It's always been fantastic, from documentation to the community chat and open-source code, as well as implementing integrations."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6802486)

Alejandro S.

Assistant Professor

> "for mobile you can only be signed in on one account at a time and it's a little annoying to switch."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4649548)

VR

Verified Reviewer

Tech Lead

> "Also the most programmer-friendly tool, the syntax highlighting, markdown and LaTeX support are extraordinary."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6619840)

SB

Stefan B.

Professor

> "As a small research group (though part of a large publically funded university), most commercial offerings are not affordable to us."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648872)

RR

Rodolfo R.

Researcher

> "Notifications could be more intuitive, and a feature to pin messages would be desirable."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610844)

JG

Jacob G.

Research Assistant

> "Sometimes files sharing gets wonky, as in it doesn't load or there are errors."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648831)

MG

Malvin G.

Assistant professor

> "Zulip is an efficient and tool for communication and coordination in groups of any size."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611814)

JG

Jacob G.

Research Assistant

> "Our research group runs on a tight budget, and Slack could no longer work for it intended purposes."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648831)

KB

Kevin B.

Professor of pure mathematics

> "The thread/channel set-up enables many different conversations to happen simultaneously."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6613631)

JG

Joy G.

Team Lead

> "The lack of stable video conferencing capability"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648859)

CB

Cole B.

Associate Professor of Pediatrics

> "The value for money is outstanding, especially for an academic setting (academic sponsorship FTW!). "

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7038289)

TL

Tom L.

PhD Student

> "Also, navigation in the mobile app is still a bit cumbersome."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4649361)

MP

Mithil P.

Team Member

> "Overall, I find myself using Zulip for large teams, club discussions ans orchestrating multiple groups."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610781)

AS

Andrew S.

Principal Research Scientist

> "Stream/topic distinctionis somewhat artificial and can be limiting. "

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648926)

JG

Jan G.

Assistant Professor

> "The threading model works very well, the native support of LaTeX is also super helpful"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6614215)

JL

Jessie L.

Human Resource Manager

> "The format looks a bit outdated like it was fresh out of code"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4662769)

TK

Toby K.

Engineer

> "The self-hosting options are great if you want more control."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037070)

Andrés G.

Research Associate

> "The mobile client is not very polished and responsive."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650635)

AS

Adam S.

CTO

> "Being able to move messages between topics to keep conversation threads clean and easy to follow is magical."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6613180)

MM

Miranda M.

Fundraiser

> "Some features are difficult to understand (and therefore not within our reach) without some knowledge of programming."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4657032)

CP

Christina P.

Assistant Professor

> "I always use Zulip for groups and organizations needing an online infrastructure to communicate."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6648868)

PR

Pat R.

Systems Admin

> "There are a couple of issues with media uploads in the IOS application that present usability challenges for end users."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___3359609)

SG

Siddhartha G.

Professor

> "It has excellent support for code and mathematics, and also images."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610730)

CB

Clark B.

Professor (Research)

> "I miss the "mark as unread" feature of slack"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648930)

EP

Eric P.

Assistant Professor

> "It's very easy to keep track of messages among groups and on key topics, it has support for a lot of useful text features like including math and..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4815069)

VR

Verified Reviewer

Associate Professor

> "On OSX Zulip somehow keeps crashing. "

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4661819)

MM

Manuel M.

CEO

> "The way they organize conversations into streams and topics is genius."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611206)

YS

Yogesh S.

sde

> "UI can be a little confusing for new starting users who switched directly from communication software like WhatsApp and other messengers."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___3355017)

RL

Rasmus L.

CEO

> "It's threaded by default, efficient and feature-rich."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7042255)

VR

Verified Reviewer

IT Supervisor

> "I really don't like the interface it feels like 90's software like if I'm using windows 95, and the color scheme is horrible,"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___2900669)

[View Reviews](https://www.capterra.com/p/197945/Zulip/reviews/)

## User interface

[Telegram](https://www.capterra.com/p/180347/Telegram/)

4.66 (6,416)

[Zulip](https://www.capterra.com/p/197945/Zulip/)

4.88 (196)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Telegram

13/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/180347/Telegram/#features)

Zulip

Top features

22/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/197945/Zulip/#features)

### Recognition

Telegram is recognized as a top-rated tool in 3 Capterra Shortlist reports

Zulip is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

Best Value Team CommunicationSoftware (2025) 

Best Value Team CommunicationSoftware (2023) 

Best Value Team CommunicationSoftware (2022) 

### Deployment & support

Telegram

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zulip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Telegram

-   By Telegram Messenger
-   Located in United Arab Emirates
-   Founded in

Zulip

-   By Kandra Labs
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.6

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-180347/Microsoft-Teams-vs-Telegram)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,011)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$6.67/month

Price

$4/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-197945/Microsoft-Teams-vs-Zulip)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-180347/Slack-vs-Telegram)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/)

$6.67/month

Price

$8.75/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-197945/Slack-vs-Zulip)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-180347/Connecteam-vs-Telegram)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

vs

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

$6.67/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180345-197945/WhatsApp-vs-Zulip)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,553)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180347-247901/Telegram-vs-Google-Workspace)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$6.67/month

Price

$29/month

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-197945/Connecteam-vs-Zulip)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,381)](https://www.capterra.com/p/175800/Chat/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-180347/Chat-vs-Telegram)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,553)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6.67/month

Price

$7/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/197945-247901/Zulip-vs-Google-Workspace)

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,416)](https://www.capterra.com/p/180347/Telegram/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,106)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.6

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-180347/Google-Hangouts-vs-Telegram)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.88 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

vs

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,413)](https://www.capterra.com/p/56808/Basecamp/reviews/)

$6.67/month

Price

$15/month

4.6

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/56808-197945/Basecamp-vs-Zulip)