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Telegram vs MyAlice: Which is a better fit?

Updated on February 4th, 2025
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Summary
Features in Team Communication
11
Best performer
36
  • Alerts/Notifications
  • API
  • Audio Calls
3
36
  • Access Controls/Permissions
  • Activity Dashboard
  • Email Management
User satisfaction
4.7
User reviews6,344
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.3
4.7
User reviews17
Ease of use
4.9
Functionality
4.5
Value for money
4.7
Customer support
4.8
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Telegram can be used by businesses, small teams, and international users seeking secure communication.

Ecommerce Manager , Ecommerce Developer , Ecommerce Business Owner , Customer Service Support Manager , Customer Support Specialist , Chatbot Developer

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-91b2d1da-015a-4f47-f26e-08dafa794d01
Jason C
Owner
5.0

Speaker 1: Hi, my name's Jason. I'm an agency owner, and I give Telegram a five. For more videos like this, click below. I brought Telegram on into my business because I started having international clients and actually brought on an international partner, and you're constantly in communication there, and phone isn't going to cut it for texting back and forth and all of that. So, it was suggested by my partner overseas and it became a really quick, easy, fantastic solution for that communication. One thing that I love about Telegram is the cross platform. It's all synced up instantly, I can jump from my iPad to my phone, to my desktop, to my laptop, wherever I am and whatever I'm using, it's fantastic. And then, to be able to group everybody is wonderful, so I can have these isolated conversations but still communicate something to the group, all at once. Telegram was super easy. I mean, my business partner said, "Hey, use this." So, I knew, if I had any questions for it, I could ask him, but I never really had any, it's really self-explanatory on some of the intricate features or something, of muting a conversation, even that I just sort of dug around a little bit and found really easily. I would definitely recommend Telegram to business owners trying to just have a quick messaging platform for your team or even just one other person, especially with that overseas component, it's great. But really anyone that you're trying to communicate with on an ongoing basis. Group folks, safety, security has been good with it that I've seen so far and really easy to use, not only for myself, but if I need to get somebody new up and going on it. That's been really fast as well.

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Dave C
Director
4.0

Dave C.: Hi, my name is Dave. I'm a director of Design Agency, and today I'll be reviewing MyAlice, which I give four out of five stars. For more reviews like this, click the link. Below before using MyAlice, I used a few other live chat platforms, but the problem was either they did not have an integration with Shopify, or if they did the integration wasn't as solid. With MyAlice, the integration has been working great, and it's been a pleasure to kind of test out. What I love about MyAlice is that it has a very clean and easy to navigate dashboard. It's super easy to find things and set things up. I also love that their bot builder is drag and drop. You just click a button and you can easily move things around and get going with building your automated bot. Getting started with MyAlice was really easy. I was up and running within 10 to 15 minutes. You just sign up for an account and then you connect it with Shopify, or other platforms that you might use. And they've just made the process as simple as possible. If you're considering MyAlice, I highly recommend the free trial. You can get up and going and test out the full platform. You can even integrate it with whatever eCommerce platform you're using on the trial. That way you can really test it out and see if it's right for you.

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User interface
180347 video thumbnail}
1 Video
242232 video thumbnail}
1 Video
180347
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Telegram

Top Features
11/36
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Calendar Management
  • Calendar Sync
  • Commenting/Notes
  • Content Management
  • Customizable Branding
  • Data Import/Export
  • Document Management
  • Email Management
  • File Management
  • Meeting Management
  • @mentions
  • Mobile Access
  • Progress Tracking
  • Project Management
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Workflow Management
  • Alerts/Notifications
  • API
  • Audio Calls
  • Collaboration Tools
  • Contact Management
  • Discussions/Forums
  • Drag & Drop
  • File Sharing
  • Real-Time Chat
  • Search/Filter
  • Video Conferencing
See All features
Hide Team Communication Software Features -

MyAlice

3/36
Show Team Communication Software Features +
Telegram
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MyAlice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Telegram
  • By Telegram Messenger
  • Located in United Arab Emirates
MyAlice
  • By Alice Labs
  • Located in Singapore
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