# Compare Viber vs Mteja 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Viber and Mteja based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/180348-10013002/Viber-vs-Mteja --- # Viber vs Mteja Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ViberMteja2/4 selected [Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,059)](https://www.capterra.com/p/180348/Viber/reviews/) [Mteja](https://www.capterra.com/p/10013002/Mteja/)[4.8 (35)](https://www.capterra.com/p/10013002/Mteja/reviews/) [## Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,059)](https://www.capterra.com/p/180348/Viber/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [4,059 reviews](#user-reviews) Positive 3,536 Neutral 439 Negative 84 [## Mteja](https://www.capterra.com/p/10013002/Mteja/)[4.8 (35)](https://www.capterra.com/p/10013002/Mteja/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [35 reviews](#user-reviews) Positive 35 Neutral 0 Negative 0 ## Not a match? 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Best for Sales teams, customer service and marketers ## User reviews Pros & cons MCD MA. CELINE D. Office Engineer > "I like most about viber is its end-to-end encryption feature, very user-friendly and most of all its feature of knowing who called in my mobile number (as long..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238) SM Shriya M. Assistant Trainee > "Sometimes Viber can feel a bit cluttered with too many notifications, and the call quality isn’t always consistent." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850) HH Hasif H. Head of operation > "Allows you to connect with friends, family and clients with ease via both audio and video calling options and the best part is it is free even for calling abroad" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448) AV Art V. Consultant > "Even worse is that the ringtone when somebody calls on Viber is very obnoxious and they didn't think to make this as a setting that you could turn on and off." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7108963) HHW Htet Htet W. QA Specialist > "My Notes also helpful for daily tasks. And then video & audio call quality is perfect and then we can create own sticker and have a fun for me or others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836) ZWWZ Zin War Win Z. Developer > "Sometimes, Video call quality is a little bit not good when I share my screen with viber call." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363) Mahmudul islam S. Site engineer > "For personal and professional use , Viber is a interesting tool, I can easily communicate with co worker and share files and do conversation with maximum privacy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) HH Hasif H. Head of operation > "Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448) VC Vicente C. Quality Technician > "I like its end to end encryption for messages, making it secure and easy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7099288) Hein Htet Z. Network Engineer > "While the core messaging and calling features are useful, the app sometimes felt cluttered and not as intuitive compared to other messaging platforms." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676) Soe Min H. Senior Network Engineer > "Group Communication Tools - offer free for large group communication like company wide chat group for transportation management." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077) LA Lemmuel A. Solutions Engineer > "I just don’t like the features of saving images and file in your conversation dor a long time because you can’t access it when the time comes." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469) PEP Pan Ei P. IT Helpdesk > "I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969) BT Badri T. System Operator > "In-App Adds: Viber displays adds within the app which disturbs communication." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289497) PEP Pan Ei P. IT Helpdesk > "I can backup my chat history to my drive and can restore easily with my new phone or tablet." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969) Sabelo M. reviewer > "Another disadvantage is that it can be challenging to recover old data if you need to switch to a new device, it also limits the size of files that you can send..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725) NM Nan M. Application Developer > "As my overall experience with Viber is really good for free messaging and secure messages. And we can call with Video conferencing to each others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459440) Soe Min H. Senior Network Engineer > "Automatic Media Saving - which can lead to burst storage consuming." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077) SM Shriya M. Assistant Trainee > "Viber is great for staying connected with friends, family and colleagues especially internationally." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850) PE Princess E. Customer Operations Adviser > "High quality call can consumes a significant amount of Data which is a concern for users like my self with limited mobile Data plan." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6288815) ZWWZ Zin War Win Z. Developer > "I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363) VR Verified Reviewer ACCOUNTS MANAGER > "Audio sometimes are a bit distorted which can lead to miscommunication" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6305380) LA Lemmuel A. Solutions Engineer > "the capability to make a good and real-time communication with your colleagues and other clients when it comes to the business" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469) PS Punit S. Owner > "The cons are we can't share large numbers of files to others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289952) NLT Nyan Lin T. System Engineer > "Auto translate language, my notes and caller ID features are very useful for users." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6472147) Sabelo M. reviewer > "Viber requires a stable internet connection in order to work properly, if your internet connection is weak or unstable you may experience dropped calls or poor..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725) VK Viktor K. Senior Network Engineer > "Viber is available on various platforms, including Android, iOS, Windows, and macOS, enabling users to access their chats and conversations from multiple devices..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421) DM Dunia M. Product Expert > "The main issue I have is that even though my phones notifications were on, I would always miss calls from customers because the notification would not go through..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6176491) VJ Veronica J. Accountant II > "In conclusion, Viber's emphasis on privacy, versatile content handling, convenient secret chats, cross-platform availability, and strong community components..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793) MK Mmapaseka K. Financial advisor > "The thing that concerns me the most is the fact that I experienced the app freeze a lot of times and and it tend to kick me out it just closes itself while I am..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4807093) Akanmu O. Supervisor > "First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted makes this..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4935260) KS Kenzi S. Manager > "Another downside is that while it offers a wide range of features, the app interface can sometimes feel cluttered and overwhelming, making it a bit challenging..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408) CAF Carol Ann F. Department Manager > "Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in various channels like messaging, video chat, feedbacks ,..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289408) EA Elizandra A. Administradora > "His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription situation, it has..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6195785) MCD MA. CELINE D. Office Engineer > "I love how I am able to navigate file, links and media separately in the conversation." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238) SD Sarthak D. Manager > "Some annoying ads and pop ups which occur" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6474550) VR Verified Reviewer Marketing Executive > "Viber allows users to send messages, make voice and video calls for free over the internet and also it is available for various platforms including iOS, Android,..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6281014) SD SHERIN D. freelancer > "Sometimes, there are minor problems with Viber." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6794034) VJ Veronica J. Accountant II > "Extensive collections of public chat rooms, thematic channels, and interest-based discussion boards offered ample opportunities for serendipitous discoveries and..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793) LS Ledio S. Waiter > "Good but not the best , you can find better apps for chating" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961) JT Jasmine T. Teacher > "Viber is a good app in countries where it's popular, so it's very useful if you have a lot of friends using it. If not, there's no reason to download it." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6817016) MSM Myat Su M. IT Help Desk > "I don't have much. But sometimes, ads are appear." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6682404) VK Viktor K. Senior Network Engineer > "Users can create and participate in group chats with friends, family, or colleagues, making it convenient for group discussions and planning events." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421) LS Ledio S. Waiter > "Not very used by a lot of people , so you might not find and contact them" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961) SG Sagun G. Student > "Also the self destruct timer for message in secret chats is very useful for my privacy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6662901) ADL Aryne Dolly L. Healthcare Virtual Assistant > "The downside of this software is that the bugs that occur during calls, it closes the video call when receiving some call however it is good for other uses and..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3824058) MD Maher D. marketing > "Good programIt allows sharing photos, audio files, and videos with your loved ones in an easy wayYou can also communicate with whomever you want with voice and..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946904) SS Sohrab S. Dentist > "Good concept but not very useful yet until more users get on." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6647492) ED Eric D. Founder > "I like Viber because it has lots of features and abilities like live chat, live calls, which I am using for engaging with my clients" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4945283) NM Nina M. PG student > "Also, you get a message every time one of your contacts joins Viber, which is a bit annoying." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413) Purna S. Flutter Developer > "Calls and messages using the internet are the cheapest and easiest way to connect with other people and group chats." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6291362) SN Slaven N. ceo > "Sometimes lost data wont download back, for some stickers and emoji you have to pay." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4910538) CD Cherubim D. Systems and Network Engineer > "One of its key strengths include free video and voice calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6649060) HB Hamza B. SALES > "A good application with nice deal of great features, and also typically slow, and therefore the recent amount has become terribly, very annoying thanks to its..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3515029) KM Kasun M. Civil Engineer > "Widely using messaging app which allows video and voice calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6613813) VR Verified Reviewer Landscape designer > "It lacks video conferencing and screen sharing." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4789073) NZ Nina Z. Family > "It is easy to use, simplifies communication, and offers a variety of fun stickers." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6806466) VR Verified Reviewer Software engineer > "I have issue concerned with privacy. If i uninstall the viber from mobile and reinstall it and start using, it actially gets all you contacts added to viber..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4463811) ND Nan D. Credit > "For me, I like the stickers because they are very convenient for me when communicating with my family and colleagues in the morning." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6793781) HN Hien N. DevOps > "app background image not sync when used on multiple devices" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4872687) MT Min T. Help Desk Admin > "Viber is best for quick message and best for mobile notifications alos good" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6762018) Ani S. Key account manager > "Definitely, it has a need to improve. When you are in a video call and get another notification on your phone, the video will disconnect causing a lot of..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3562859) VR Verified Reviewer Project Manager > "Viber's ability to gather valuable customer data sets it apart from other messaging apps, making it a valuable choice for organizations." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5068030) TA Turan A. Information Technology Admin. > "Therefore, users who are hesitant before use will lose all their negative judgments when they start to get quality results later on." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437) ZK Zarni K. Mobile Developer > "lock viber feature and caller id feature is the most I like." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6482087) Ryan G. marketing > "Viber, unlike other messaging applications, cannot read your personal messages, including one-on-one, group, audio, or video calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3548580) Lena J B. Program Coordinator > "It allows us to avoid disruptions, which would be the case if we used common communication apps that everyone uses to chat with friends or family members." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4811656) Revan M. 3d designer > "It is impossible to prevent unknown callers with Viber. When your Internet connection drops, the quality of your Viber calls drops dramatically." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3539317) PS Pyae S. support Engineer > "Viber is a strongly communication tool with a variety of features that cater to different needs." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6756701) RK Rawail K. Mechanical Engineer > "Another disadvantage is that we can only call those who have Viber installed on their devices because it does not allow the user to connect to non-Viber users." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3604740) TA Turan A. Information Technology Admin. > "Viber, which has many active users around the world, can be easily installed and used from all mobile devices based on both android and iOS." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437) Dr Khawaja A. Ceo > "Live location feature must be updated, some time messages stuck due to poor internet connection and even after connection gets better that message retrieve very..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3772159) KS Kenzi S. Manager > "Additionally, I like the variety of fun and interactive features such as stickers, GIFs, and games, which make conversations more enjoyable and engaging." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408) KP Khoi P. Analyst > "To me, the saving feature can get a bit tricky, especially on an android. Whenever someone sends a photo in which I would want to save, it is hard to find the..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3583286) YR Yanina R. Billing Specialist > "What I liked most about Viber is that it works everywhere and helps you save your contacts, even notifying your friends if you've switched your number." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5006503) CA Claudinei A. Segurança > "I see that there is a delay when delivering the message to other users" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4813386) Mahmudul islam S. Site engineer > "Besides we feel quality of communication during calls is loud and clear." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) VR Verified Reviewer CEO > "Moreover the interface could get a little crowded at times making it less user friendly." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5063230) Mahmudul islam S. Site engineer > "We can make a group and follow up activities easily in Viber." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) AT Anish T. support > "Unessential promotions about emoticons at times disturb a tad." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066931) [View Reviews](https://www.capterra.com/p/180348/Viber/reviews/) PK Peter K. regional managing director > "Communication with our customers has been simplified ever since we started using mteja beceause it has all cloud calling solutions like call scheduling, call recording all at reduced prices and it has helped us reduce..." [See full review](https://www.capterra.com/p/10013002/Mteja/#Capterra___6045455) GA Goldin A. IT support > "the mteja customer support team takes long to respond to inquiries incase i need technical support from them which slows down our services" [See full review](https://www.capterra.com/p/10013002/Mteja/#Capterra___6020119) AT Adrine T. customer experience expert > "the cloud hosted call recording features enables us record our calls with our customers, which helps us to improve on our customer service delivery , quality assurance and legal compliance." [See full review](https://www.capterra.com/p/10013002/Mteja/#Capterra___6033130) KN Kaija N. telesales executive > "it is expensive and hard to use, need for some changes on user interface" [See full review](https://www.capterra.com/p/10013002/Mteja/#Capterra___6033020) [View Reviews](https://www.capterra.com/p/10013002/Mteja/reviews/) ## User interface [Viber](https://www.capterra.com/p/180348/Viber/) 4.40 (4,059) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Viber 7/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/180348/Viber/#features) Mteja 7/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/10013002/Mteja/#features) ### Recognition No recognitions have been awarded to Viber No recognitions have been awarded to Mteja ### Deployment & support Viber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mteja Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Viber - By Viber Media - Located in Luxembourg - Founded in Mteja - By Mteja Group - Located in Uganda - Founded in ## 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