# Compare Viber vs Whistle Messaging 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Viber and Whistle Messaging based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180348-181980/Viber-vs-Whistle

---

# Viber vs Whistle Messaging Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ViberWhistle Messaging2/4 selected

[Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

[## Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [4,060 reviews](#user-reviews)

Positive

3,537

Neutral

439

Negative

84

[## Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

Starting Price

$60.00

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

LN

MR

SM

Based on [132 reviews](#user-reviews)

Positive

126

Neutral

6

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,875 reviews from customer communications management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

SMS Messaging

NA

Email Management

NA

Social Media Integration

NA

Customer Database

NA

Chat/Messaging

4.6

\--%Fit

Missing features

Feature ratings

SMS Messaging

NA

Email Management

NA

Social Media Integration

NA

Customer Database

NA

Chat/Messaging

4.4

User satisfaction

User satisfaction

4.4

User reviews[4,060](https://www.capterra.com/p/180348/Viber/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.5

Customer support

4.3

User satisfaction

4.7

User reviews[132](https://www.capterra.com/p/181980/Whistle/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$60Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.

Best for

Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide with instant integrations, fully automated messaging, task management, marketing features & more.

## User reviews

Pros & cons

MCD

MA. CELINE D.

Office Engineer

> "I like most about viber is its end-to-end encryption feature, very user-friendly and most of all its feature of knowing who called in my mobile number..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238)

SM

Shriya M.

Assistant Trainee

> "Sometimes Viber can feel a bit cluttered with too many notifications, and the call quality isn’t always consistent."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850)

HH

Hasif H.

Head of operation

> "Allows you to connect with friends, family and clients with ease via both audio and video calling options and the best part is it is free even for..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448)

AV

Art V.

Consultant

> "Even worse is that the ringtone when somebody calls on Viber is very obnoxious and they didn't think to make this as a setting that you could turn on and..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7108963)

HHW

Htet Htet W.

QA Specialist

> "My Notes also helpful for daily tasks. And then video & audio call quality is perfect and then we can create own sticker and have a fun for me or others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836)

HH

Hasif H.

Head of operation

> "Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448)

Mahmudul islam S.

Site engineer

> "For personal and professional use , Viber is a interesting tool, I can easily communicate with co worker and share files and do conversation with maximum..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692)

Hein Htet Z.

Network Engineer

> "While the core messaging and calling features are useful, the app sometimes felt cluttered and not as intuitive compared to other messaging platforms."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676)

VC

Vicente C.

Quality Technician

> "I like its end to end encryption for messages, making it secure and easy."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7099288)

LA

Lemmuel A.

Solutions Engineer

> "I just don’t like the features of saving images and file in your conversation dor a long time because you can’t access it when the time comes."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469)

Soe Min H.

Senior Network Engineer

> "Group Communication Tools - offer free for large group communication like company wide chat group for transportation management."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077)

ZWWZ

Zin War Win Z.

Developer

> "Sometimes, Video call quality is a little bit not good when I share my screen with viber call."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363)

PEP

Pan Ei P.

IT Helpdesk

> "I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969)

Sabelo M.

reviewer

> "Another disadvantage is that it can be challenging to recover old data if you need to switch to a new device, it also limits the size of files that you..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725)

PEP

Pan Ei P.

IT Helpdesk

> "I can backup my chat history to my drive and can restore easily with my new phone or tablet."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969)

Soe Min H.

Senior Network Engineer

> "Automatic Media Saving - which can lead to burst storage consuming."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077)

NM

Nan M.

Application Developer

> "As my overall experience with Viber is really good for free messaging and secure messages. And we can call with Video conferencing to each others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459440)

PE

Princess E.

Customer Operations Adviser

> "High quality call can consumes a significant amount of Data which is a concern for users like my self with limited mobile Data plan."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6288815)

SM

Shriya M.

Assistant Trainee

> "Viber is great for staying connected with friends, family and colleagues especially internationally."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850)

Sabelo M.

reviewer

> "Viber requires a stable internet connection in order to work properly, if your internet connection is weak or unstable you may experience dropped calls..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725)

LA

Lemmuel A.

Solutions Engineer

> "the capability to make a good and real-time communication with your colleagues and other clients when it comes to the business"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469)

DM

Dunia M.

Product Expert

> "The main issue I have is that even though my phones notifications were on, I would always miss calls from customers because the notification would not go..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6176491)

NLT

Nyan Lin T.

System Engineer

> "Auto translate language, my notes and caller ID features are very useful for users."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6472147)

KS

Kenzi S.

Manager

> "Another downside is that while it offers a wide range of features, the app interface can sometimes feel cluttered and overwhelming, making it a bit..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408)

VK

Viktor K.

Senior Network Engineer

> "Viber is available on various platforms, including Android, iOS, Windows, and macOS, enabling users to access their chats and conversations from multiple..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421)

EA

Elizandra A.

Administradora

> "His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription situation, it..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6195785)

VJ

Veronica J.

Accountant II

> "In conclusion, Viber's emphasis on privacy, versatile content handling, convenient secret chats, cross-platform availability, and strong community..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793)

SD

Sarthak D.

Manager

> "Some annoying ads and pop ups which occur"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6474550)

Akanmu O.

Supervisor

> "First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4935260)

SD

SHERIN D.

freelancer

> "Sometimes, there are minor problems with Viber."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6794034)

CAF

Carol Ann F.

Department Manager

> "Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in various channels like messaging, video chat, feedbacks..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289408)

LS

Ledio S.

Waiter

> "Good but not the best , you can find better apps for chating"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961)

MCD

MA. CELINE D.

Office Engineer

> "I love how I am able to navigate file, links and media separately in the conversation."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238)

MSM

Myat Su M.

IT Help Desk

> "I don't have much. But sometimes, ads are appear."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6682404)

VR

Verified Reviewer

Marketing Executive

> "Viber allows users to send messages, make voice and video calls for free over the internet and also it is available for various platforms including iOS,..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6281014)

LS

Ledio S.

Waiter

> "Not very used by a lot of people , so you might not find and contact them"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961)

VJ

Veronica J.

Accountant II

> "Extensive collections of public chat rooms, thematic channels, and interest-based discussion boards offered ample opportunities for serendipitous..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793)

BT

Badri T.

System Operator

> "In-App Adds: Viber displays adds within the app which disturbs communication."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289497)

VK

Viktor K.

Senior Network Engineer

> "Users can create and participate in group chats with friends, family, or colleagues, making it convenient for group discussions and planning events."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421)

ADL

Aryne Dolly L.

Healthcare Virtual Assistant

> "The downside of this software is that the bugs that occur during calls, it closes the video call when receiving some call however it is good for other..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3824058)

SG

Sagun G.

Student

> "Also the self destruct timer for message in secret chats is very useful for my privacy."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6662901)

SS

Sohrab S.

Dentist

> "Good concept but not very useful yet until more users get on."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6647492)

MD

Maher D.

marketing

> "Good programIt allows sharing photos, audio files, and videos with your loved ones in an easy wayYou can also communicate with whomever you want with..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946904)

NM

Nina M.

PG student

> "Also, you get a message every time one of your contacts joins Viber, which is a bit annoying."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413)

ED

Eric D.

Founder

> "I like Viber because it has lots of features and abilities like live chat, live calls, which I am using for engaging with my clients"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4945283)

SN

Slaven N.

ceo

> "Sometimes lost data wont download back, for some stickers and emoji you have to pay."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4910538)

CD

Cherubim D.

Systems and Network Engineer

> "One of its key strengths include free video and voice calls."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6649060)

VR

Verified Reviewer

Software engineer

> "I have issue concerned with privacy. If i uninstall the viber from mobile and reinstall it and start using, it actially gets all you contacts added to..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4463811)

KM

Kasun M.

Civil Engineer

> "Widely using messaging app which allows video and voice calls."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6613813)

HN

Hien N.

DevOps

> "app background image not sync when used on multiple devices"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4872687)

ND

Nan D.

Credit

> "For me, I like the stickers because they are very convenient for me when communicating with my family and colleagues in the morning."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6793781)

VR

Verified Reviewer

ACCOUNTS MANAGER

> "Audio sometimes are a bit distorted which can lead to miscommunication"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6305380)

MT

Min T.

Help Desk Admin

> "Viber is best for quick message and best for mobile notifications alos good"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6762018)

PS

Punit S.

Owner

> "The cons are we can't share large numbers of files to others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289952)

VR

Verified Reviewer

Project Manager

> "Viber's ability to gather valuable customer data sets it apart from other messaging apps, making it a valuable choice for organizations."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5068030)

Ani S.

Key account manager

> "Definitely, it has a need to improve. When you are in a video call and get another notification on your phone, the video will disconnect causing a lot of..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3562859)

ZK

Zarni K.

Mobile Developer

> "lock viber feature and caller id feature is the most I like."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6482087)

TA

Turan A.

Information Technology Admin.

> "Therefore, users who are hesitant before use will lose all their negative judgments when they start to get quality results later on."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437)

ZWWZ

Zin War Win Z.

Developer

> "I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363)

RK

Rawail K.

Mechanical Engineer

> "Another disadvantage is that we can only call those who have Viber installed on their devices because it does not allow the user to connect to non-Viber..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3604740)

PS

Pyae S.

support Engineer

> "Viber is a strongly communication tool with a variety of features that cater to different needs."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6756701)

Dr Khawaja A.

Ceo

> "Live location feature must be updated, some time messages stuck due to poor internet connection and even after connection gets better that message..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3772159)

TA

Turan A.

Information Technology Admin.

> "Viber, which has many active users around the world, can be easily installed and used from all mobile devices based on both android and iOS."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437)

KP

Khoi P.

Analyst

> "To me, the saving feature can get a bit tricky, especially on an android. Whenever someone sends a photo in which I would want to save, it is hard to..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3583286)

KS

Kenzi S.

Manager

> "Additionally, I like the variety of fun and interactive features such as stickers, GIFs, and games, which make conversations more enjoyable and engaging."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408)

VR

Verified Reviewer

CEO

> "Moreover the interface could get a little crowded at times making it less user friendly."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5063230)

YR

Yanina R.

Billing Specialist

> "What I liked most about Viber is that it works everywhere and helps you save your contacts, even notifying your friends if you've switched your number."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5006503)

AT

Anish T.

support

> "Unessential promotions about emoticons at times disturb a tad."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066931)

Mahmudul islam S.

Site engineer

> "Besides we feel quality of communication during calls is loud and clear."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692)

VR

Verified Reviewer

Student

> "Not many people I know use it so it is not the best way to communicate with a lot of people."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6248801)

Mahmudul islam S.

Site engineer

> "We can make a group and follow up activities easily in Viber."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692)

VR

Verified Reviewer

CEO

> "the application sometimes encounters certain bugs, sometimes I cannot activate viber on my computer, I use the scan and the activation link as well but..."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3571630)

WWS

Wah Wah S.

Flutter Developer

> "It is very good app, easy to use and pretty GUI, dark mode, My notes and video and audio call quality."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459049)

VR

Verified Reviewer

CRM advisor

> "Video call is better than some similar applications , but worse than others."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066375)

JT

Jasmine T.

Teacher

> "Viber is a good app in countries where it's popular, so it's very useful if you have a lot of friends using it. If not, there's no reason to download it."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6817016)

BL

Bengono L.

SEO

> "I find that this software is no longer very innovative, and an international campaign needs to be set up."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6074609)

HHW

Htet Htet W.

QA Specialist

> "The most I like is Viber caller ID feature."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836)

AB

Armel B.

SEO

> "I think it's a shame that this software is no longer used by the vast majority of people, which greatly reduces its usefulness."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6016030)

Hein Htet Z.

Network Engineer

> "The end-to-end encryption adds a layer of security, which I appreciate."

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676)

IS

Imaal S.

Medical Operations

> "Way too many advertisements and lag sometimes"

[See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6283344)

[View Reviews](https://www.capterra.com/p/180348/Viber/reviews/)

LN

Luciano N.

Senior Film Technician

> "Starting price is good value for money if needed on a small scale"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___7156736)

LN

Luciano N.

Senior Film Technician

> "Mobile app can sometimes glitch or crash and user support can be unresponsive occasionally. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___7156736)

MR

Manuel R.

Front Office Manager

> "I like being able to send out pre-arrival messages to all guest checking into my property and being able to chat with my team/guests through whistle..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3305728)

CK

Carol K.

Owner

> "The issues were only acknowledged after we invested our time to test, troubleshoot, provide screenshots and documentation. Despite their promises to..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

SM

Sonya M.

Hotel Owner

> "The demo and tool was great compared to Akia. But wow what a difference in the onboarding."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___6259117)

CS

Corey S.

General Manager

> "Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

AM

Andrew M.

General Manager

> "Sends a friendly reminder to our guests about their stay in case something happened and they forgot to cancel, which then allows us to provide better..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3316251)

CK

Carol K.

Owner

> "Whistle Messaging is a helpful tool when it's working but bugs in the software have repeatedly caused user frustration and required considerable time..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

JS

Jan S.

Owner/Innkeeper

> "This has freed me up to not only not have our guests text me on my private phone, but I use the automated messages and now feel great knowing they..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

CS

Corey S.

General Manager

> "Doesn't save much time if I have to "ok" everything that I already told it to say..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

LN

Lindsey N.

Marketing Director

> "The automations that we were able to set up help us to communicate with our guests without adding more to our staffs workload."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2900954)

SW

Sandy W.

Owner

> "It is frustrating that hitting the 'return' button automatically sends your comment to the guest, even though there is a 'send' button at the bottom...."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2698879)

DS

David S.

General Manager

> "Our guests are able to text us and not have to use a random number, we can send them post stay review questions, they can purchase mini bar items..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668821)

BC

Brendan C.

Marketing Manager

> "I don't like that we can't send direct photos anymore."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322438)

CG

Carolina G.

Innkeeper

> "It had helped us to task projects and keep updated with communications to guests and staff."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309439)

JS

Jan S.

Owner/Innkeeper

> "Also, I have not figured out how to see all the guests who are checked in that I am communicating with."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

MB

Michelle B.

Digital Marketing Manager

> "It gave us an easy way to communicate with guests using texting, as well as an easy way to answer potential guests via our website chatbot. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668371)

LF

Lindsey F.

Revenue Manager

> "This makes it difficult for everyone involved to stay up on messages without causing our front desk to miss the message because notifications cease."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667742)

AG

Aidan G.

Guest Experience Manager

> "Having easy access to message guests, giving them the option to respond at their convenience."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301771)

MB

Mackenzie B.

General Manager

> "There have been several occasions where I have missed an important notification because it was already read and not translated to me by my team as..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669259)

KG

Kimberly G.

Director of Front Office

> "The text messaging option is helpful for responding to guest requests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3318651)

CW

Carolyn W.

Operations Manager

> "I have also noticed that sometimes a message gets sent to multiple guests, when it is intended for only 1 person, which can be inconvenient."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668134)

LT

LaShonda T.

AGM

> "It allows me to communicate with the guest any time that's needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309904)

EB

Erin B.

Operations Supervisor

> "Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679624)

ESF

E Scot F.

Innkeeper / Owner

> "We also love the automated review requests based on their response—the AI that is built in has increased the percentage of reviews we get by over..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2720507)

SM

Samantha M.

Guest Experience Officer

> "We're still struggling with some areas of implementation."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322344)

TP

Tania P.

General Manager

> "The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2704126)

JM

Jessica M.

Owner

> "Also, please stop censoring names like "Dick"."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301865)

LD

Larry D.

Owner

> "Whistle's texting communication actually enhanced guest satisfaction by providing them a convenient method to feel connected on their own terms..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2681639)

DM

Dan M.

General Manager

> "Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667871)

MT

Martin T.

owner

> "Integrating this with our hotel software was easy and simple. But the fact that this allows us to now have contactless check-ins to our hotel, has..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2690366)

MR

Marlee R.

Manager

> "I find it difficult to make the texts look good without proper spacing."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679399)

SP

Scott P.

Manager

> "Automation of our welcome messages to guests is a huge time saver"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303531)

KA

Kyla A.

Office Manager

> "In this continued pandemic, guests are constantly cancelling and moving their reservations. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669196)

NC

Noah C.

Front Desk

> "It is easy to communicate with the guests and Alerts are clearly displayed on the computer via email."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301621)

MO

Michael O.

General Manager

> "Sometimes the notification tones are annoying and too frequent."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667900)

LH

Lori H.

Manager

> "I like that we can communicate by text to our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3315920)

RS

Randy S.

Hotel operations manager

> "For some reason I can not even find out how to create or change the templates we use."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2670229)

AS

Amanda S.

Front Desk Supervisor

> "It gives our guests an easy option of contacting our staff members and we are able to easily navigate throughout the system."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669172)

ED

Erika D.

General Manager

> "I'm also a little nervous implementing the survey feature for our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679901)

TT

Thomas T.

lodging manager

> "integration with our PMS and keyless locks, very simple to get started."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322626)

MG

Maengel G.

Front Office Manager

> "The notification sound gets a little annoying but we just silence if needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668105)

[View Reviews](https://www.capterra.com/p/181980/Whistle/reviews/)

## User interface

[Viber](https://www.capterra.com/p/180348/Viber/)

4.40 (4,060)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)

4.68 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Viber

11/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/180348/Viber/#features)

Whistle Messaging

Top features

14/36

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Content Management
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Language
-   On-Demand Communications
-   Personalization
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/181980/Whistle/#features)

### Recognition

Viber is recognized as a top-rated tool in 3 Capterra Shortlist reports

Whistle Messaging is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Viber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Whistle Messaging

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Viber

-   By Viber Media
-   Located in Luxembourg
-   Founded in

Whistle Messaging

-   By Whistle Messaging
-   Located in United States
-   Founded in

## Popular Comparisons

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[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

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4.3

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4.6

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

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4.6

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[View full comparison](https://www.capterra.com/compare/102188-181980/LiveAgent-vs-Whistle)

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

vs

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Contact vendor for pricing

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$59/month

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4.5

4.6

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[View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

[Intercom](https://www.capterra.com/p/134347/Intercom/)[4.50 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

$60

Price

$39/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134347-181980/Intercom-vs-Whistle)

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

vs

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$15/month

4.3

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4.6

4.6

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4.6

[View full comparison](https://www.capterra.com/compare/102188-180348/LiveAgent-vs-Viber)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

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4.5

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-181980/Bitrix24-vs-Whistle)

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

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4.4

4.6

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[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/)

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4.3

4.6

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Contact vendor for pricing

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4.3

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4.8

4.6

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[View full comparison](https://www.capterra.com/compare/78966-180348/Preferred-Patron-Loyalty-vs-Viber)

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Contact vendor for pricing

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$69/month

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Features

4.3

4.6

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[View full comparison](https://www.capterra.com/compare/113540-180348/Bitrix24-vs-Viber)