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Viber vs TokyWoky: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 2,694 reviews from Customer Communications Management users.
% Fit
Missing features
Feature ratings
SMS Messaging
NA
Social Media Integration
NA
Customer Database
NA
Chat/Messaging
4.7
Inbox Management
NA
% Fit
Missing features
Feature ratings
SMS Messaging
NA
Social Media Integration
NA
Customer Database
NA
Chat/Messaging
NA
Inbox Management
NA
User satisfaction
4.4
User reviews4,047
Ease of use
4.6
Functionality
4.3
Value for money
4.5
Customer support
4.3
4.6
User reviews12
Ease of use
4.6
Functionality
4.3
Value for money
4.7
Customer support
5.0
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.

Designed for brands, retailers, CPG brands, and more to gather, retain, and engage their customers to increase sales.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Yasmine E
Marine Surveyor
5.0

Yasmine E.: My name is Yasmine. I work for a company that is 40 to 50 people working in. I'm giving Viber a five stars rating. I use Viber on a day-to-day basis for international calling and communications international clients and stakeholders around here and there. Why I like most is the free calling feature that I can make calls around the world with decent price for the application itself and the cost effectiveness. Sometimes there is a lag when I'm doing a call that the voice is late a little bit. That's what sometimes it happen, not all of the time.

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User interface
180348 video thumbnail}
1 Video
No videos provided by vendor
180348
5 screenshots
196012
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

Viber

Top Features
10/34
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Autoresponders
  • Call Recording
  • Collaboration Tools
  • Compliance Management
  • Content Management
  • CRM
  • Customer Database
  • Customizable Branding
  • Email Management
  • Inbox Management
  • IVR
  • Knowledge Base Management
  • Multi-Language
  • Reporting & Statistics
  • SMS Messaging
  • Social Media Integration
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Workflow Management
  • Batch Communications
  • Chat/Messaging
  • Customer History
  • Feedback Management
  • Interaction Tracking
  • Interactive Content
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Video Support
See All features
Hide Customer Communications Management Software Features -

TokyWoky

0/34
Show Customer Communications Management Software Features +
Viber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TokyWoky
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Viber
  • By Viber Media
  • Located in Luxembourg
TokyWoky
  • By TokyWoky
  • Located in France
  • Founded in 2012
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