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Viber vs Froged: Which is a better fit?

Updated on February 2nd, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 2,685 reviews from Customer Communications Management users.
% Fit
Missing features
Feature ratings
SMS Messaging
NA
Social Media Integration
NA
Customer Database
NA
Chat/Messaging
4.7
Inbox Management
NA
% Fit
Missing features
Not enough reviews
Feature ratings
SMS Messaging
NA
Social Media Integration
--
Customer Database
4.2
Chat/Messaging
4.0
Inbox Management
NA
User satisfaction
4.4
User reviews4,045
Ease of use
4.6
Functionality
4.3
Value for money
4.5
Customer support
4.3
4.5
User reviews56
Ease of use
4.5
Functionality
4.5
Value for money
4.6
Customer support
4.7
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.

If you are looking for one, affordable and easy-to-use, platform that improves onboarding, increases retention & engagement and provides proactive customer support tools, then FROGED is for you!

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Yasmine E
Marine Surveyor
5.0

Yasmine E.: My name is Yasmine. I work for a company that is 40 to 50 people working in. I'm giving Viber a five stars rating. I use Viber on a day-to-day basis for international calling and communications international clients and stakeholders around here and there. Why I like most is the free calling feature that I can make calls around the world with decent price for the application itself and the cost effectiveness. Sometimes there is a lag when I'm doing a call that the voice is late a little bit. That's what sometimes it happen, not all of the time.

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User interface
180348 video thumbnail}
1 Video
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180348
5 screenshots
196490
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Activity Tracking
388
Important

Viber

10/34
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Autoresponders
  • Call Recording
  • Collaboration Tools
  • Compliance Management
  • Content Management
  • CRM
  • Customer Database
  • Customizable Branding
  • Email Management
  • Inbox Management
  • IVR
  • Knowledge Base Management
  • Multi-Language
  • Reporting & Statistics
  • SMS Messaging
  • Social Media Integration
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Workflow Management
  • Batch Communications
  • Chat/Messaging
  • Customer History
  • Feedback Management
  • Interaction Tracking
  • Interactive Content
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Video Support
See All features
Hide Customer Communications Management Software Features -

Froged

Top Features
24/34
Show Customer Communications Management Software Features +
Viber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Froged
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Viber
  • By Viber Media
  • Located in Luxembourg
Froged
  • By Froged Technologies
  • Located in Spain
  • Founded in 2019
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