# Compare Viber vs Tremendous 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tremendous and Viber based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/180348-197141/Viber-vs-Tremendous-Rewards --- # Tremendous vs Viber Features and Cost Comparison Last updated July 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TremendousViber2/4 selected [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.8 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) [Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) [## Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.8 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.9 Customer Service 4.7 Reviews Sentiment Based on [509 reviews](#user-reviews) Positive 502 Neutral 1 Negative 6 [## Viber](https://www.capterra.com/p/180348/Viber/)[4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.3 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [4,060 reviews](#user-reviews) Positive 3,537 Neutral 439 Negative 84 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 797 reviews from customer engagement software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Email Management 4.5 Content Management NA Real-Time Data 4.5 Social Media Integration NA Engagement Tracking 4.6 \--%Fit Missing features Feature ratings Email Management NA Content Management NA Real-Time Data NA Social Media Integration NA Engagement Tracking NA User satisfaction User satisfaction 4.8 User reviews[509](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.4 User reviews[4,060](https://www.capterra.com/p/180348/Viber/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.5 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Tremendous makes it easy to incentivize and reward employees, customers, and partners with gift cards, prepaid Visa cards, cash, and more. Best for On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more. ## User reviews Pros & cons AJ Abygail J. Operations and Client Success Coordinator > "The tracking dashboard lets us see exactly when a client opens the email and redeems their reward, which gives our team great visibility." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7162034) HS Heather S. Research Associate > "Some participants have complained about how it costs money to do the immediate bank transfer but I understand how in order for this platform to be free to users, they can..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7158872) JH Jennie H. Commission Specialist > "Their team has been so helpful with our integration process and helped us each step of the way, answering questions, providing helpful docs, and meeting with us to ensure..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7134300) TC Tracy C. Sr. Product Manager > "Recipient sometimes worry it's phishing, and it requires me to personally send an email before the Tremendous card to let them know it's an actual gift card." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7102642) VR Verified Reviewer cofounder > "The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7118659) AJ Abygail J. Operations and Client Success Coordinator > "There is very little to dislike, but the initial setup for bank/ACH funding takes a bit of time due to their security verification steps (which is understandable but can..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7162034) Blas P. Sales Enablement Leader > "There are many brands and companies available, and if a specific option isn’t available in a certain country, users can still redeem their reward through a prepaid card that..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7149695) VR Verified Reviewer Account Executive > "Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7097887) AJ Abygail J. Operations and Client Success Coordinator > "The platform is incredibly intuitive, making it seamless to upload a list of referral partners, fund the account, and blast out rewards in batches." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7162034) CS Cassidy S. HR ADMIN > "I can't really tell if my employees have clicked the link to redeem the rewards which makes it tough when they say they didn't get it but customer service tells me they did...." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049785) VR Verified Reviewer Student Researcher > "The portal screen shows a clean layout of billing vs home, and the option to include other members of your team is useful." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7154711) SN Sean N. Market Research Associate > "we were having issues with people signing up to complete surveys for amazon cards but wouldnt follow through. since switching to tremendous, we've already had a few takers..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7157505) VR Verified Reviewer Associate Director, Evaluation > "For my work, I need to semi-regularly send out gift cards to a list of recipients, and Tremendous makes it easy to select the type of reward, edit campaign materials, manage..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7073685) AC Arthur C. Senior Associate > "It can be a little bit cumbersome to first figure out where to go to add money, and I had some difficulty with the email vs webpage view when trying to send out my rewards,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053692) CM Crystal M. Recruitment Coordinator > "The recipients have reported there is a speedy delivery and have often mentioned they received the reward within minutes, ease of redemption by syncing with wallets or..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864999) Wilson B. CEO > "I couldn't find a way to know if the audiences who received the coupon code has received the email, have they opened it, have they claimed it, if not claimed will they..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7076144) SA Sylvain A. User Experience researcher > "From a workflow full of amazon giftcards bought one by one, with all impediments linked to international buys depending participant's country, we switched to Tremendous with..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6881837) Pamela W. Assistant Professor > "Tremendous does not seem to have a way to monitor acceptance of the gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7084140) Aaron W. Strategy Director > "Integrations like Zapier significantly reduce manual work and streamline internal workflows. While there are some limitations around customization, the platform has been a..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065418) KK Karin K. Lifecycle Marketing Specialist > "There’s a 3% fee when using a credit card for payments, which adds up over time. While linking a bank account avoids the fee, our company is limited to using credit cards,..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6850691) ME Mohamed E. Co·founder > "The API integration is also excellent, it allows us to automate reward processing directly from our platform which saves a lot of time and reduces manual work." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065465) VR Verified Reviewer Marketing Director > "I've also had an issue with a recipient not receivig the correct amount after currency exchange." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) EK Ensign K. Assistant Controller > "This is going to make the recipient experience far more enjoyable and interactive while resolving the serious issues in accounting and payroll reporting that we previously..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083478) VR Verified Reviewer User Researcher > "My only problem with Tremendous is that I think the reward and order history can be displayed better." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7175559) SG Stephen G. Account Executive > "Simple setup, fast payouts, flexible reward options, transparent pricing, and dependable customer support." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7100508) Manu A. Growth Marketing > "To be honest, the only thing I didn’t like is that before finding them through a referral, I searched for this solution on Google and couldn’t find them." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) Valeria L. account manager > "Tremendous has helped simplify the reward-distribution process and reduced the manual workload significantly. Once everything is set up, the platform works reliably, and..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7056445) Christina H. Marketing Operations Coordinator > "You also can't utilize auto-reload for funds unless you're sending at least $5k." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7158723) AS Adrie S. Content lead > "On top of that, the reporting tools give clear visibility into engagement and redemption, making it simple to measure success and optimize for future efforts." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7047502) SC Steve C. Senior Sales Manager > "Sometimes it seems like it takes a lot of clicks to just send a gift card." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7116159) Manu A. Growth Marketing > "He also cleared up a few questions I had, and by the same day I was already able to start the whole process, add funds, and begin sending gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) VR Verified Reviewer Sr SDR > "We have a card on file but we get charged a fee every time we send a gift." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7093959) Portia A. Nurse > "Sending and receiving rewards is really quick, and I like that there are different payout options like gift cards or bank transfer." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7138005) Lindsey M. Talent Partner > "The ability to pay into the wallet with currencies other than USD is incoming but it is really the only downside right now." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7062532) VR Verified Reviewer Program Manager > "The ability to track and separate campaigns has been especially helpful for staying organized and meeting reporting requirements." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7114086) Blas P. Sales Enablement Leader > "It took some time to fully understand how credit loading and reward distribution work." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7149695) SG Sarah G. Senior Professional Research Assistant > "It looks good, I love that you can 'brand' your campaigns so that every time you send a payment for that project it is visually associated for the recipient." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7177026) ME Mohamed E. Co·founder > "Fees can be a little high and currently credit card funding to load balances isn’t available in our account." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7065465) VR Verified Reviewer Chief of Staff > "Tremendous has been very easy to use, offers great products across global markets and allows for a lot of customization so that we can brand our rewards with our company..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7094001) Iva C. Managing Director > "The only downside is that it can take a little time to get familiar with all the features if you’re new to the platform. And pending approval for the incentives could take a..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7059301) FG Fe G. Senior UX Researcher > "I also appreciate the strong security features, smooth user interface, and the clear user access and team management options that make collaboration simple and secure." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7043961) BC Brittany C. Head of Operations and Field Support > "You are unable to see when they actually redeem the card. Once its been sent/delivered, you are unable to see what they actually selected and if they have redeemed." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6508090) Jack A. Brand and Commercial Marketing Lead > "Also, having the comms branded and managed directly in the platform saves a good amount of work on our side - so it's all pretty seamless." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7119389) VR Verified Reviewer Demand Generation > "For example, it ended up taking a while to get funds transferred to my account." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7129114) Imre Gabor H. Assistant Director of Experiential and Global Learning > "The distribution option is very handy, I appreciated the option to upload my recipient list as a CVS as I had many." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7117441) VR Verified Reviewer Marketing Director > "Ugly = Support dealing with an issue of a recipient receiving a lower amount than I have been charged." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) TH Tommie H. User Experience Researcher > "Tremendous provides when dealing with larger-scale projects, making it very efficient to send incentives to many different people at once." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7106453) VR Verified Reviewer Clinical Research Strategy Lead > "I find it a bit confusing sometimes where the money goes when participants don't redeem their gift cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6867682) VS Victoria S. Project Support > "We have also recently discovered another useful feature that is valuable in our industry - "fraud review", which means that some respondents won't receive their rewards..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7050272) JS John S. Director Operations Optimization > "There's nothing more deflating than having to figure out a broad-base user-facing website." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7137681) VR Verified Reviewer Account Executive > "Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7097887) El H. Senior Technical Writer > "We were struggling to get gift cards out in a timely manner due to multiple people involved, credit card permissions, and vacations." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6515001) Manu A. Growth Marketing > "They provide ready to use templates, so you can simply upload your logo and send them out." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087695) Macarena A. Key Account Manager > "Reward tracking is quite basic and only shows the status up to “delivered.”" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7067618) LB Lydia B. Research Specialist > "We can send things to them easily and quickly, and our older participants can navigate the site." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7114134) JKH Janeen Kate H. Workplace Experience Specialist > "I found that location-based restrictions on some rewards made it less flexible for global use." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864721) Kristina Ž. Project Manager > "I can get around easily, as it sticks to the main things you need when sending or checking the status of rewards - it's not too crowded, which I appreciate" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7149203) VR Verified Reviewer Marketing Director > "This is ongoing via the Support function and proving difficult so far." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) AK Amanda K. Onboarding > "It is an amazingly fast way to send gift cards out and letting people pick what they want." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7107716) CB Cynthia B. Client Care Representative > "Tracking the use of thousands of clients is a bit tricky as we can only send rewards and check little data." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6645934) VR Verified Reviewer Marketing Director > "Good = ability to send globally and variety of options available for recipients to choose from." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7083424) VV Venkatachalam V. Operations, India > "There are times when the number of rewards are low and the rewards don't go through." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7014754) TS Theresa S. Human Resources Advisor > "Overall, Tremendous solved our issues of purchasing, issuing and tracking physical cards." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7090296) CB Cynthia B. Client Care Representative > "Ease of redemption and alternatives for clients is basic and sometimes they can't even use the funds once redeemed in online businesses depending on their location." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6645934) TD Taha D. Senior UX researcher > "Simple and intuitive UI, I have my whole team sending out gift cards through Tremendous and they onboard very quickly." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7106952) AR Allison R. Brand Manager > "One of my incentives says it wasn't delivered, but the platform wouldn't let me switch to a new recipient (as I don't have an alt email for the original)." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6780424) MF Meg F. UX Research > "I also appreciate the ability to seamlessly process rewards across multiple countries and languages, which is a huge help for global research." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7049032) VR Verified Reviewer Sr. Software Engineer > "The customer support is just a stupid bot that goes in circles. " [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7087661) LC Lucy C. Recruiter > "We sent gift cards differently in the past which required many more steps and took literal weeks so this has made the process exponentially easier." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7054904) MY Martin Y. Growth marketer > "The only thing I did not like was that the initial first few rewards take time to be verified even after the account has been charged up." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6698325) DM Duncan M. Director, Digital Engagement and Community > "I've also had great experiences with their customer support team - when I was first setting up my account, the Tremendous team reached out because some of the folks I send..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6861072) TL Thais L. Communication Intelligence Expert > "There's nothing I don't like about the platform, but I can say that one of the things I think could be improved is having a single report showing all the shipments made..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6846216) CM Crystal M. Recruitment Coordinator > "Recipients appreciated the clean emails, and digital gift cards automatically integrate into their Apple or Android wallets with ease." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6864999) RD Rishikesh D. Project Operations Lead > "Also, there is no feature of sending multiple vouchers in one batch file to multiple respondents from various countries using different templates, so one please add this..." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6011980) NN Nina N. Program coordinator > "The ability to send bulk rewards, as well as the ease in uploading a CSV, made getting the job done much easier !" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7030255) JR Julia R. Senior Design Researcher > "Not mobile-friendly." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7172935) Eli P. Director Digital Products > "Setting the reward amount and sending it out is fast and hassle free, which matters when you are managing survey incentives or influencer gifts." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7053710) EW Eileen W. Project Manager > "The availabilities for Europe are still pretty limited." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7052085) PM Premma M. Associate Researcher > "My whole team uses the platform for compensation purposes as we do research, and it has been the most effective way to reward participants." [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___6887714) HFM Herly Fiorella M. Implementation Team lead > "I struggled a little bit trying to find a way to do it directly and was not able" [See full review](https://www.capterra.com/p/197141/Tremendous-Rewards/#Capterra___7043795) [View Reviews](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) MCD MA. CELINE D. Office Engineer > "I like most about viber is its end-to-end encryption feature, very user-friendly and most of all its feature of knowing who called in my mobile number..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238) SM Shriya M. Assistant Trainee > "Sometimes Viber can feel a bit cluttered with too many notifications, and the call quality isn’t always consistent." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850) RI Ricardo I. Self Employed > "What I like most about Viber is the flexibility in terms of platform availability, and familiarity in terms of user interface." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7159376) AV Art V. Consultant > "Even worse is that the ringtone when somebody calls on Viber is very obnoxious and they didn't think to make this as a setting that you could turn on..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7108963) HH Hasif H. Head of operation > "Allows you to connect with friends, family and clients with ease via both audio and video calling options and the best part is it is free even for..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448) HH Hasif H. Head of operation > "Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6421448) HHW Htet Htet W. QA Specialist > "My Notes also helpful for daily tasks. And then video & audio call quality is perfect and then we can create own sticker and have a fun for me or..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836) Hein Htet Z. Network Engineer > "While the core messaging and calling features are useful, the app sometimes felt cluttered and not as intuitive compared to other messaging platforms." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6778676) Mahmudul islam S. Site engineer > "For personal and professional use , Viber is a interesting tool, I can easily communicate with co worker and share files and do conversation with..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) LA Lemmuel A. Solutions Engineer > "I just don’t like the features of saving images and file in your conversation dor a long time because you can’t access it when the time comes." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469) VC Vicente C. Quality Technician > "I like its end to end encryption for messages, making it secure and easy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7099288) ZWWZ Zin War Win Z. Developer > "Sometimes, Video call quality is a little bit not good when I share my screen with viber call." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363) Soe Min H. Senior Network Engineer > "Group Communication Tools - offer free for large group communication like company wide chat group for transportation management." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077) Sabelo M. reviewer > "Another disadvantage is that it can be challenging to recover old data if you need to switch to a new device, it also limits the size of files that you..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725) PEP Pan Ei P. IT Helpdesk > "I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969) RI Ricardo I. Self Employed > "What I least like about Viber is the not so reliable connectivity." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7159376) PEP Pan Ei P. IT Helpdesk > "I can backup my chat history to my drive and can restore easily with my new phone or tablet." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6602969) Soe Min H. Senior Network Engineer > "Automatic Media Saving - which can lead to burst storage consuming." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6773077) NM Nan M. Application Developer > "As my overall experience with Viber is really good for free messaging and secure messages. And we can call with Video conferencing to each others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459440) PE Princess E. Customer Operations Adviser > "High quality call can consumes a significant amount of Data which is a concern for users like my self with limited mobile Data plan." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6288815) SM Shriya M. Assistant Trainee > "Viber is great for staying connected with friends, family and colleagues especially internationally." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___7119850) Sabelo M. reviewer > "Viber requires a stable internet connection in order to work properly, if your internet connection is weak or unstable you may experience dropped calls..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4941725) LA Lemmuel A. Solutions Engineer > "the capability to make a good and real-time communication with your colleagues and other clients when it comes to the business" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6643469) DM Dunia M. Product Expert > "The main issue I have is that even though my phones notifications were on, I would always miss calls from customers because the notification would not..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6176491) NLT Nyan Lin T. System Engineer > "Auto translate language, my notes and caller ID features are very useful for users." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6472147) KS Kenzi S. Manager > "Another downside is that while it offers a wide range of features, the app interface can sometimes feel cluttered and overwhelming, making it a bit..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408) VK Viktor K. Senior Network Engineer > "Viber is available on various platforms, including Android, iOS, Windows, and macOS, enabling users to access their chats and conversations from..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421) EA Elizandra A. Administradora > "His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription situation,..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6195785) VJ Veronica J. Accountant II > "In conclusion, Viber's emphasis on privacy, versatile content handling, convenient secret chats, cross-platform availability, and strong community..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793) SD Sarthak D. Manager > "Some annoying ads and pop ups which occur" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6474550) Akanmu O. Supervisor > "First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4935260) SD SHERIN D. freelancer > "Sometimes, there are minor problems with Viber." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6794034) CAF Carol Ann F. Department Manager > "Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in various channels like messaging, video chat,..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289408) LS Ledio S. Waiter > "Good but not the best , you can find better apps for chating" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961) MCD MA. CELINE D. Office Engineer > "I love how I am able to navigate file, links and media separately in the conversation." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6505238) MSM Myat Su M. IT Help Desk > "I don't have much. But sometimes, ads are appear." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6682404) VR Verified Reviewer Marketing Executive > "Viber allows users to send messages, make voice and video calls for free over the internet and also it is available for various platforms including..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6281014) LS Ledio S. Waiter > "Not very used by a lot of people , so you might not find and contact them" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6653961) VJ Veronica J. Accountant II > "Extensive collections of public chat rooms, thematic channels, and interest-based discussion boards offered ample opportunities for serendipitous..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6270793) BT Badri T. System Operator > "In-App Adds: Viber displays adds within the app which disturbs communication." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289497) VK Viktor K. Senior Network Engineer > "Users can create and participate in group chats with friends, family, or colleagues, making it convenient for group discussions and planning events." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4943421) ADL Aryne Dolly L. Healthcare Virtual Assistant > "The downside of this software is that the bugs that occur during calls, it closes the video call when receiving some call however it is good for other..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3824058) SG Sagun G. Student > "Also the self destruct timer for message in secret chats is very useful for my privacy." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6662901) SS Sohrab S. Dentist > "Good concept but not very useful yet until more users get on." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6647492) MD Maher D. marketing > "Good programIt allows sharing photos, audio files, and videos with your loved ones in an easy wayYou can also communicate with whomever you want with..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946904) NM Nina M. PG student > "Also, you get a message every time one of your contacts joins Viber, which is a bit annoying." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413) ED Eric D. Founder > "I like Viber because it has lots of features and abilities like live chat, live calls, which I am using for engaging with my clients" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4945283) VR Verified Reviewer Software engineer > "I have issue concerned with privacy. If i uninstall the viber from mobile and reinstall it and start using, it actially gets all you contacts added to..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4463811) CD Cherubim D. Systems and Network Engineer > "One of its key strengths include free video and voice calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6649060) VR Verified Reviewer ACCOUNTS MANAGER > "Audio sometimes are a bit distorted which can lead to miscommunication" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6305380) KM Kasun M. Civil Engineer > "Widely using messaging app which allows video and voice calls." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6613813) PS Punit S. Owner > "The cons are we can't share large numbers of files to others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6289952) ND Nan D. Credit > "For me, I like the stickers because they are very convenient for me when communicating with my family and colleagues in the morning." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6793781) TA Turan A. Information Technology Admin. > "Therefore, users who are hesitant before use will lose all their negative judgments when they start to get quality results later on." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437) MT Min T. Help Desk Admin > "Viber is best for quick message and best for mobile notifications alos good" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6762018) Dr Khawaja A. Ceo > "Live location feature must be updated, some time messages stuck due to poor internet connection and even after connection gets better that message..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3772159) VR Verified Reviewer Project Manager > "Viber's ability to gather valuable customer data sets it apart from other messaging apps, making it a valuable choice for organizations." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5068030) VR Verified Reviewer CEO > "Moreover the interface could get a little crowded at times making it less user friendly." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5063230) ZK Zarni K. Mobile Developer > "lock viber feature and caller id feature is the most I like." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6482087) AT Anish T. support > "Unessential promotions about emoticons at times disturb a tad." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066931) ZWWZ Zin War Win Z. Developer > "I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6808363) VR Verified Reviewer Student > "Not many people I know use it so it is not the best way to communicate with a lot of people." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6248801) PS Pyae S. support Engineer > "Viber is a strongly communication tool with a variety of features that cater to different needs." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6756701) VR Verified Reviewer CRM advisor > "Video call is better than some similar applications , but worse than others." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5066375) TA Turan A. Information Technology Admin. > "Viber, which has many active users around the world, can be easily installed and used from all mobile devices based on both android and iOS." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4946437) BL Bengono L. SEO > "I find that this software is no longer very innovative, and an international campaign needs to be set up." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6074609) KS Kenzi S. Manager > "Additionally, I like the variety of fun and interactive features such as stickers, GIFs, and games, which make conversations more enjoyable and..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6280408) AB Armel B. SEO > "I think it's a shame that this software is no longer used by the vast majority of people, which greatly reduces its usefulness." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6016030) YR Yanina R. Billing Specialist > "What I liked most about Viber is that it works everywhere and helps you save your contacts, even notifying your friends if you've switched your number." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5006503) IS Imaal S. Medical Operations > "Way too many advertisements and lag sometimes" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6283344) Mahmudul islam S. Site engineer > "Besides we feel quality of communication during calls is loud and clear." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) NM Nina M. PG student > "The calling service is not always working as well as with other providers." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6178413) Mahmudul islam S. Site engineer > "We can make a group and follow up activities easily in Viber." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6497692) MK Mmapaseka K. Financial advisor > "The thing that concerns me the most is the fact that I experienced the app freeze a lot of times and and it tend to kick me out it just closes itself..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4807093) WWS Wah Wah S. Flutter Developer > "It is very good app, easy to use and pretty GUI, dark mode, My notes and video and audio call quality." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6459049) MH Mahmoud H. Amnesia designer > "Some times it cant work When calling come it may interrupted" [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___5060166) JT Jasmine T. Teacher > "Viber is a good app in countries where it's popular, so it's very useful if you have a lot of friends using it. If not, there's no reason to download..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6817016) RN Rohan N. Software engineer > "I have tried Viber application on smartphone it works sim Leslie with the current Android OS versions but why using this software in tablet or lower..." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___4534793) HHW Htet Htet W. QA Specialist > "The most I like is Viber caller ID feature." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___6469836) MHM Mashudu Hilary M. Freelancer > "Lastly, even though I get that calls are supported over 3g networks, the video call quality isn't impressive and leaves a lot to be desired." [See full review](https://www.capterra.com/p/180348/Viber/#Capterra___3704697) [View Reviews](https://www.capterra.com/p/180348/Viber/reviews/) ## User interface 4.85 (509) [Viber](https://www.capterra.com/p/180348/Viber/) 4.40 (4,060) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Tremendous Top features 20/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/197141/Tremendous-Rewards/#features) Viber 7/42 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Churn Management - Communication Management - Content Creation - Content Management - CRM - Customer Database - Customer Experience Management - Customer History - Customer Portal - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Gamification - Generative AI - Live Chat - Monitoring - Multi-Channel Communication - Multi-Language - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Third-Party Integrations - Visual Analytics - Widgets [See all features](https://www.capterra.com/p/180348/Viber/#features) ### Recognition Tremendous Best Value Employee RecognitionSoftware (2025)  Best Value Employee RecognitionSoftware (2022)  Viber is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Tremendous Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Viber Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tremendous - By Tremendous - Located in United States - Founded in Viber - By Viber Media - Located in Luxembourg - Founded in ## Popular Comparisons [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,151)](https://www.capterra.com/p/135003/Slack/reviews/) $0 Price $8.75/month 4.7 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-197141/Slack-vs-Tremendous-Rewards) [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) vs [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,417)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180345-180348/WhatsApp-vs-Viber) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) $0 Price $59/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-197141/Text-Request-vs-Tremendous-Rewards) [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) vs [Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,428)](https://www.capterra.com/p/180347/Telegram/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/180347-180348/Telegram-vs-Viber) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (204)](https://www.capterra.com/p/204314/WATI/reviews/) $0 Price $59/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/197141-204314/Tremendous-Rewards-vs-WATI) [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) vs [Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Contact vendor for pricing Price $59/month 4.3 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[4.78 (529)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146809-197141/E-Gift-Card-Rewards-and-Incentives-vs-Tremendous-Rewards) [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.3 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-180348/LiveAgent-vs-Viber) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $0 Price $25/month 4.7 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-197141/Ez-Texting-vs-Tremendous-Rewards) [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,086)](https://www.capterra.com/p/164283/Zendesk/reviews/) Contact vendor for pricing Price $115/month 4.3 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-180348/Zendesk-vs-Viber) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (509)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) vs [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) $0 Price $79/month 4.7 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards) [Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) Contact vendor for pricing Price $199/month 4.3 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-180348/Weave-vs-Viber)