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On-premise customer engagement & communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content & more.
Ecommerce Manager , Ecommerce Developer , Ecommerce Business Owner , Customer Service Support Manager , Customer Support Specialist , Chatbot Developer
I love the viber is easy to use and transfer image to my team. I love the sticker is nice, another best point is viber can call to mobile operator with lower cost.
Sudden changes to connection sadly have affected video, which becomes blurry or disappears after a few minutes.
All overall its very much easy to use and and very much helpful for each moments. Easy to do chats, video chats and use the strikers which is specially i like and hope everybody like.
There is no filter for spam in the public group and end-up keep popping notification in my phone. It is a nuisance and i had to leave the group to avoid the spam messenger.
Viber's emoji set is definitely the most original and funny emojis set among all chat applications. I like to express my extreme feelings to the peson I am talking with great looking emojis of Viber.
Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used.
It is very easy to use,convenient and beginner-friendly and the settings are amazing and the design is very good and visually appealing.
In addition to, there is no option to back-up my files and contact to cloud storage. The adds appear after every video calls is irritating.
I have been waiting for a help desk management tool that is fresh and dedicated to e-commerce. The best part of this tool is it connects to all channels and helps with all customer details.
Sometimes it lags the conversation but thats just a glitch.
The UI is beautiful to look at and use, which makes it great for both me and agencies that want to sell the service to their clients. The product is solid and it works.
Overall I really like the platform. My main complaint is that they lack email platform integrations at the moment.
MyAlice is affordable and has a lot of great integrations that help me manage my orders and conversations across multiple channels.
Abandoned cart recovery function, both by chat and by email. The chat should be able to collect contact details, such as name, surname, email and telephone.
I've been waiting a long time for something like MyAlice and I'm so pleased that it finally launched.
Also there are several e-commerce platforms available in the market, I am not sure how there are going to cover the integration.
Yasmine E.: My name is Yasmine. I work for a company that is 40 to 50 people working in. I'm giving Viber a five stars rating. I use Viber on a day-to-day basis for international calling and communications international clients and stakeholders around here and there. Why I like most is the free calling feature that I can make calls around the world with decent price for the application itself and the cost effectiveness. Sometimes there is a lag when I'm doing a call that the voice is late a little bit. That's what sometimes it happen, not all of the time.
Dave C.: Hi, my name is Dave. I'm a director of Design Agency, and today I'll be reviewing MyAlice, which I give four out of five stars. For more reviews like this, click the link. Below before using MyAlice, I used a few other live chat platforms, but the problem was either they did not have an integration with Shopify, or if they did the integration wasn't as solid. With MyAlice, the integration has been working great, and it's been a pleasure to kind of test out. What I love about MyAlice is that it has a very clean and easy to navigate dashboard. It's super easy to find things and set things up. I also love that their bot builder is drag and drop. You just click a button and you can easily move things around and get going with building your automated bot. Getting started with MyAlice was really easy. I was up and running within 10 to 15 minutes. You just sign up for an account and then you connect it with Shopify, or other platforms that you might use. And they've just made the process as simple as possible. If you're considering MyAlice, I highly recommend the free trial. You can get up and going and test out the full platform. You can even integrate it with whatever eCommerce platform you're using on the trial. That way you can really test it out and see if it's right for you.
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