--- title: "Compare Amazon Chime vs Webex Suite 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Amazon Chime and Webex Suite based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/180391-237272/Amazon-Chime-vs-Webex" page_type: "comparison" language: "en" --- # Amazon Chime vs Webex Suite Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Amazon ChimeWebex Suite2/4 selected [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.3 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) [## Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.3 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) Starting Price $1.00 Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 115 Neutral 14 Negative 6 [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,413 reviews](#user-reviews) Positive 6,600 Neutral 680 Negative 133 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Avaya Spaces 4.2 (5) * * * Starting Price $6.00 Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ### Airmeet 4.4 (189) * * * Starting Price $0.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### GoTo Connect 4.5 (671) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 10,011 reviews from video conferencing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Feature ratings Mobile Access 4.2 Presentation Streaming 4.3 File Sharing 3.9 Meeting Management 4.4 Collaboration Tools 4.5 80%Fit High performer Feature ratings Mobile Access 4.4 Presentation Streaming 4.4 File Sharing 4.2 Meeting Management 4.5 Collaboration Tools 4.4 User satisfaction User satisfaction 4.3 User reviews[135](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.4 User reviews[7,413](https://www.capterra.com/p/237272/Webex/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $1Other, Not provided by vendor - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Web conferencing platform that helps businesses of all sizes with meeting scheduling, custom meeting links, screen sharing, visual roster, recording, online chat, text messaging, and more. Best for Small, midsize, and large enterprises across financial services, healthcare, education, government, manufacturing, legal, telecommunications, energy, staffing, and sports and entertainment industries. ## User reviews Pros & cons AH Andriy H. Supervisor > "It focuses on clear communication, stable connections, and ease of use. If you want a tool that works without distractions, Chime..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7070844) JK Jitae K. Sr.Devops > "We had very poor audio quality, which made us to drop and re-connect to the video call, very bad UI which makes users so confused." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7020902) MT Mary T. President > "It integrates seamlessly with AWS, providing a streamlined experience for users within the Amazon ecosystem." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6622277) VR Verified Reviewer Software Engineer > "The setup on amazon side can be little confusing initially also network related troubleshooting in production can be another..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7081799) Prayag T. Poor video conference tool > "Good tool for scheduling large meetings" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7062393) SM Shreyash M. Manager > "The messaging is pretty lackluster." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6880767) MT Mary T. President > "Additionally, Amazon Chime prioritizes security with strong encryption and compliance features." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6622277) IP Isabelle P. manager > "somehow it was lagging but I am not sure if it is the product or the power of my internet connection or the device on which I was..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6048028) RR Rajat R. RR-WB > "While talking about Amazon Chime i always think that its a perfect application or software to have a sweet conversation and makes..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6028282) KH Kianna H. Client Provider > "Also, the inability to set up meetings that are independent of a particular user is a real deal-breaker for me." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450) VR Verified Reviewer Software Engineer > "Easy meeting scheduling, impeccable call quality and its wonderful integration with AWS." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6672524) KH Kianna H. Client Provider > "Chime is not the best for one on one chats and really bad for group chats." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450) Krisztián T. UPS Service Engineer > "Call quality is solid, and the ability to quickly spin up meetings is helpful." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6866442) SpN Stéphane N. DevOps Engineer > "It doesn't offer discounts for non-profit organizations" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6462417) VR Verified Reviewer Software Engineer > "Provides good and reliable communication option for the businesses already using AWS." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6672524) PV Priyam V. Wealth Manager > "Poor performance on weaker internet connection." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427) VR Verified Reviewer Customer Service Agent > "Over the years it has been updated to be easier and error free of bugs." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7068033) LM Leah M. Artist > "Sometimes it can lag or glitch during use" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4928448) VR Verified Reviewer Customer Service Agent > "The communication facilities have been improving with each update" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7068033) JN Jacob N. Program Coordinator > "Given the wonky sign up, this often results in resetting passwords for users who aren't apt to keep track of account passwords." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3435937) Krisztián T. UPS Service Engineer > "Its tight integration into the Amazon ecosystem makes user management easier." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6866442) Olga Liliana M. Freelancer > "system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second)" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3413138) RR Rajat R. RR-WB > "i literally used this app and i love its graphics, different types of new emojis and i will suggest to all my friends should go..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6028282) FZ Fakhar Z. HR Support > "Poor video quality especially with medium level Internet connection is the worst part of using Chime." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3495139) MV Matthew V. Carpenter > "So far so good, was able to communicate and share from remote locations" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6590972) VR Verified Reviewer Customer Support Associate > "it wont support for other users, it supports only amazon employees and organization." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3617358) ME Metin E. E-Commerce Manager > "Due to business related meetings, I have been using Amazon Chime and sometimes it's an sufficient program if you use it via..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6117897) JN Jacob N. Program Coordinator > "Signing new users up (even IT users) is extremely confusing and overly difficult." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3435937) SVB Sorina Violeta B. TEACHER > "I like its communication service which allows me to meet and discuss with my employees, but also to make professional calls..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4920667) PW Porschea W. Owner > "Doesn’t always work well if wifi is not strong." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3676842) SM Shreyash M. Manager > "It’s a decent and cheap vc client and does the basics well." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6880767) SJ Spencer J. Tech Consultant > "The software looks super out dated and like it was build 10-20 years ago." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3466147) JO Jonnel O. Customer Service representative > "What i like about this tool is its like a messenger that you can use to chat and video conference." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___5092083) Shubham V. Video Editor > "Not all the people use chime so this is not good for me and sometimes noise cancellation feature not work properly." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2973808) KH Kianna H. Client Provider > "Amazon chime is user friendly, provides competitive features in comparison to other meeting apps and software's." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450) HK Harshil K. Master Thesis Student > "Video quality is the one which makes the difference as it is not so good as the other competitive softwares." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2950959) KRITESH S. DEVELOPER > "It's a better app when we have to collaborate with people outside our organization." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___6088309) FD Flora D. President > "People get dropped, there are sound distortions, it is difficult to call into a meeting." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3064656) PV Priyam V. Wealth Manager > "It easily integrates with external tokenizers to implement multi factor authentication." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427) MS Markus S. Industrial Designer > "The automatic availability feature can be buggy." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2439107) Mirza Abdul Ghafoor B. Associate Recruitment Specialist > "I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4500382) FD Flora D. President > "This is always a difficult session when a client chooses chime as their platform for a meeting." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3064656) Aurora D. Senior Project Manager > "Amazon Chime has been added to our squad as a coordinated approach for performing audio/video interviews, speaking, exchanging..." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3150270) SF Simon F. Mobile Marketing Manager > "From partners I heard the desktop MAC software has some issues" [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2721122) AK Adam K. Director > "Sound quality is absolutely amazing while I'm using it on WiFi connection." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3852468) VR Verified Reviewer Customer Support Associate > "it wont support for other users, it supports only amazon employees and organization." [See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3617358) [View Reviews](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) BT Brian T. Teacher > "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) Richard B. Managing Director > "Often found it to be buggy - random crashes in the middle of a meeting - clearly not a good look when those meetings are with..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7187745) BT Brian T. Teacher > "The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) Arpit K. Project Engineer > "Also, it might be overwhelming for new users to settle in due to the various components of the suite." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096) BT Brian T. Teacher > "The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) CG Carly G. Curriculum designer and trainer > "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918) Arpit K. Project Engineer > "Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096) Harshul S. Sr Tech support specialist for Network Operations > "The mobile version is ok but not as smooth as the desktop ." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) Maaz P. Technical Support Engineer > "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316) JP Jennifer P. Sr. Auditor > "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) Steven M. system technique > "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443) VR Verified Reviewer Software Developer > "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) YM Yasmin M. Accounting Assistant > "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303) YM Yasmin M. Accounting Assistant > "Some features are not as easy to find, which can make the learning process slower." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303) KS Kimberly S. Patient Service Representative > "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411) JG Jessica G. Realtor > "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494) ANJ Aja Nurse J. Student > "I used it at Concordia University during my Introduction to Statistics course, which was self‑learning, but Webex was the platform I..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) TZA Theint Zarchi A. System Engineer > "Webex can consume a lot of CPU and memory, which may slow down older devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788) JR Jennifer R. Teacher > "As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) CTAS Cornelius Tian Andi S. Owner > "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) ANJ Aja Nurse J. Student > "Even though my course was self‑learning, Webex made it simple to connect with my instructor or TA, share my screen, and ask questions." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) VK Valentin K. Spring Intern > "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) JR Jennifer R. Teacher > "Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) EC Eli C. specialist > "Their texting feature can be frustrating if you are not texting with an existing contact." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) Duncan C. Digital Solutions Lead > "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460) VR Verified Reviewer Software Developer > "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) VR Verified Reviewer Marketer and Designer > "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580) DT Daniel T. IT Engineer > "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617) ST Sasha T. Junior Digital Marketing Manager > "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509) VR Verified Reviewer CS Senior Analyst > "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974) JP Jennifer P. Sr. Auditor > "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) DJ Derek J. Owner > "There's no web based video calls, it all has to go through their program and can be a hassle." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660) Aditya Kumar V. Devops Engineer > "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180) DP Dylan P. Lab Operations Associate > "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) SD Suzanne D. Partnership Performance manager > "Stable platform that allows meeting, screen sharing communications." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7163491) AG Alvaro G. Team Leader > "Constant relogin into the tool makes it less reliable when urgent meetings take place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835) AH Aaron H. Sales and Inventory Analyst > "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) SG Shauntel G. Operations Coordinator > "find it difficult to link external camera/mic when using it unlike some other products" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642) AP Ale P. SWE > "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524) LH Luke H. Financial Advisor > "Menus take hunting round, setting up feels clunky." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639) AH Aaron H. Sales and Inventory Analyst > "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) UC Urgan C. Associate > "user interface can feel outdated and navigating settings sometimes requires too many steps" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742) NB Nivesh B. Network Engineer > "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054) AaM Alfiya ashfaque M. Software Engineer - QA > "Sometimes I face lags while I use the web conferencing option." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772) Harshul S. Sr Tech support specialist for Network Operations > "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) OB Oluwatobi B. Graduate Teaching Assistant > "On few occasions, I have also experienced some technical glitches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494) AT Alejandra T. BU Hybrid IT Regional Sales Manager > "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626) SS Sahil S. Assessment Engineer > "Sometimes, it becomes a bit cluttered when you have many people in the group chats." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) JR Jennifer R. Teacher > "Communication feels more professional, organized, and efficient because everything is handled in one platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485) BD Brenda D. Service Program Manager > "occasionally I have experienced audio issues either during a call or if I have previously been using another platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804) VB Viviana B. Production supervisor Engineer > "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692) JA Julian A. IT Specialist > "It can be a bit high in cost to maintain especially if your workplace is small." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420) Yatra P. Omni Associate > "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) HA Hector A. Technical Support Engineer II > "Confusing tabs, seems to look like all the common tools are available but not of quick access" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538) Harshul S. Sr Tech support specialist for Network Operations > "The chat and meeting notes are very much helpful too because everything stays in theone place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) VC Valentina C. instructional designer > "I occasionally had problems sharing content and experienced slowness in chatting" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) Yatra P. Omni Associate > "Webex Suite has everything that one search for like meetings, chat, and callings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) MK Mohamed K. Csr > "Has some lag and crashes, it takes a long time to get master it" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239) Harshul S. Sr Tech support specialist for Network Operations > "It’s is good for team collaboration and feels stable compared to some other tools I used before." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622) Milton A. IT > "With my service provider, signing up for the service can be complicated." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984) CTAS Cornelius Tian Andi S. Owner > "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) GM Greg M. AV Technician > "Sometimes upon system boot the program takes long to load" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775) ANJ Aja Nurse J. Student > "What I liked most about Webex Suite is how easy it was to join office hours and get help when I needed it." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812) CW Colter W. Developer > "Difficult to remove/uninstall from end-user computers." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592955) DH Denise H. legal assistant > "I like that Webex can be used at home, at work, on the phone and truly any electronic device." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454) SS Sahil S. Assessment Engineer > "You do not have option to view the group clearly" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) SY Scott Y. Content Creator > "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) BT Brian T. Teacher > "Therefore, I can still accomplish many tasks that I used to due to this feature. " [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) RG Raghav G. Customer Support Lead > "Having a lot of features also means that the software is not beginner-friendly causing them to get confused with a host of other..." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396) KK Khaled K. System administrator > "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642) IM Ilario M. ICT Infrastructure Manager > "overall price, often issues on workplace client" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659321) BT Brian T. Teacher > "The WebEx Meetings tool is great to use for our online school. " [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026) CW Chris W. Client Services Specialist > "Confusing prompts, technical jargon, and cumbersome configurations made the process unnecessarily complex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6195426) CA Christine A. Project Manager > "Fosters productivity by remote collaboration by video conference calls and online meetings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141) GF Georgios F. Engineer > "During online seminars I noticed that the screen sharing when the tutor wants to share the screen is not so clean." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845) AM Alejandro M. Chief > "I love how fast you can create large meeting and have them schedulized and under control" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763) VC Vinayak C. DGM > "There are occasional issues with connectivity and performance, which disrupt meetings and presentations." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) AH Aaron H. Sales and Inventory Analyst > "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) RV Ramgopal V. Embedded Software Developer > "The only issue I've ever noticed is participants' inability to update the initial email address used to sign up. While the program has..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4510680) VR Verified Reviewer Data Centre Engineering Operations > "The hardware is robust, with intuitive controls for users unfamiliar with the system." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) GM Greg M. AV Technician > "Ease of use, the interface is intuitive and and API integrations can be incredibly powerful" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775) AS Aimee S. Director > "WebEx feels like an old interface and a lot of the features are hidden or not available." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6079741) VC Valentina C. instructional designer > "Straightforward and immediately understandable interface even in the first uses" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) TO TEMITAYO O. Salesforce Developer > "The interface can be a bit overwhelming for new users." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6441850) VK Valentin K. Spring Intern > "Modern, clean interface." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) Devendra Kumar S. Manager > "As of now, it is difficult to tailor the interface and user experience to fit the needs of different teams or departments." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142) Afiqul I. Assistant Manager > "I love the integration of Webex with other applications" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6680761) Craig John C. Business Intelligence Analyst > "Integration with greater work environment leaves a lot to be desired." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6317050) MF Mara F. Interpreter > "Very high quality product with very good integrations capabilities and straightforward usage." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6842675) MB Myriam B. Lawyer > "This is something Webex should look into, as it seems it uses up too much power or bandwidth, and does not integrate smoothly with..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4218740) Noureen P. Corporate Human Resources > "Webex can also be integrated with other tools such as Microsoft Teams, Slack, and Google Workspace, making it easy to work seamlessly..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4629048) VR Verified Reviewer Student > "Also, support for GSuite is lacking which is disappointing, as integration with Google Calendar would be very useful" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___2689641) Devendra Kumar S. Manager > "Integration with existing business processes is also easy as Webex integrates with many popular platforms, such as Microsoft Office..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142) MB Mark B. Application Developer > "It may just be due to my setup, but it does not seem to integrate as tightly with Outlook." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3088860) EH Edward H. Lead Infrastructure engineer > "It is easy to use for non-technical users in the organization." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6493412) EP Ennio P. ASPP > "It is not as intuitive and easy to use as some similar programs" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6304200) JJ Joshua J. Account Executive > "Very user friendly!" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6837422) Ryan H. Marketing Manager > "Too much of a hassle for the end user." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4361620) GF Georgios F. Engineer > "The environment of Webex is very friendly and even if you are a first time user you can use it without any difficulties." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845) AH Abigail H. Student > "The UI is not incredibly intuitive and it can be hard to find certain options." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3436106) DW Daniel W. Chief Technology Officer > "The product is very robust and easy to use on a daily basis." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037389) HH Hannah H. Ophthalmologist > "Webex was certainly usable but the user experience was not as good compared to some of the other apps that are also free." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3245192) AH Aiden H. Marketing Executive > "The support desk are superb and respond to any questions in under 15 minutes allowing you to continue on with what you were working on..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037165) Milton A. IT > "With my service provider, signing up for the service can be complicated." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984) NC Nikolas C. CEO > "I use it with specific nice of customers who are already webex users but that helps me to learn more about the product and to like it..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6199522) BG Bryson G. CRNA > "I dislike nothing about this service." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6660856) RG Raghav G. Customer Support Lead > "There are a lot of features in Webex that help me and my team deliver technical support to our customers." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396) AB Ashish B. digital marketer > "The customer service was the most annoying aspect of this software. Since their customer service desk is located overseas, we..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4913096) MY Michelle Y. CFO > "It was great and after getting set up which took a while through customer service" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6780738) Mansi M. Software Engineer > "I do not like that they don't have effective customer support like chat, which could help me onboard easily." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4215110) [View Reviews](https://www.capterra.com/p/237272/Webex/reviews/) ## User interface [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/) 4.34 (135) [Webex Suite](https://www.capterra.com/p/237272/Webex/) 4.41 (7,413) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Amazon Chime 16/50 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Attendance Management - Auto Framing - Automatic Transcription - Autonomous Task Execution - Brainstorming - Brand Management - Breakout Rooms - Browser Application - Calendar Management - Call Recording - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Content Management - CRM - Customizable Branding - Data Security - Decision Making - Desktop Application - Document Management - Document Storage - Drag & Drop - Electronic Hand Raising - Email Management - Email Reminders - Event Management - Event Scheduling - File Sharing - File Transfer - Generative AI - HD Audio/Video - Host Controls - Live Chat - Meeting Management - Microsoft Outlook Integration - Mobile - Mobile Access - On-Demand Recording - On-Demand Webcasting - One-Click Join - Participant Permissions - Polls/Voting - Presentations - Presentation Streaming [See all features](https://www.capterra.com/p/180391/Amazon-Chime/#features) Webex Suite Top features 38/50 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Attendance Management - Auto Framing - Automatic Transcription - Autonomous Task Execution - Brainstorming - Brand Management - Breakout Rooms - Browser Application - Calendar Management - Call Recording - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Content Management - CRM - Customizable Branding - Data Security - Decision Making - Desktop Application - Document Management - Document Storage - Drag & Drop - Electronic Hand Raising - Email Management - Email Reminders - Event Management - Event Scheduling - File Sharing - File Transfer - Generative AI - HD Audio/Video - Host Controls - Live Chat - Meeting Management - Microsoft Outlook Integration - Mobile - Mobile Access - On-Demand Recording - On-Demand Webcasting - One-Click Join - Participant Permissions - Polls/Voting - Presentations - Presentation Streaming [See all features](https://www.capterra.com/p/237272/Webex/#features) ### Recognition Amazon Chime is recognized as a top-rated tool in 3 Capterra Shortlist reports Webex Suite is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Amazon Chime Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Webex Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Amazon Chime - By Amazon Web Services (AWS) - Located in United States - Founded in 2006 Webex Suite - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.34 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $1 Price $4/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-180391/Microsoft-Teams-vs-Amazon-Chime) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $25/month Price $4/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex) [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.34 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $1 Price $14.99/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-180391/Zoom-Video-Conferencing-vs-Amazon-Chime) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $25/month Price $14.99/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.34 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $1 Price $6/month 4.2 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-180391/Google-Hangouts-vs-Amazon-Chime) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $25/month Price $7/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace) [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.34 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $1 Price $14/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-180391/GoToMeeting-vs-Amazon-Chime) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $25/month Price $6/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.34 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $1 Price $6/month 4.2 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180391-227157/Amazon-Chime-vs-Microsoft-365) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $25/month Price $8.75/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex) [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.34 (135)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/) vs [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[4.61 (949)](https://www.capterra.com/p/202121/Zoho-Meeting/reviews/) $1 Price $2/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/180391-202121/Amazon-Chime-vs-Zoho-Meeting) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $25/month Price $14/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)