# Compare Amazon Chime vs Webex Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Amazon Chime and Webex Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180391-237272/Amazon-Chime-vs-Webex

---

# Amazon Chime vs Webex Suite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Amazon ChimeWebex Suite2/4 selected

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.3 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

[## Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.3 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

Starting Price

$1.00

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [133 reviews](#user-reviews)

Positive

114

Neutral

13

Negative

6

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,395 reviews](#user-reviews)

Positive

6,584

Neutral

679

Negative

132

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Cvent Event Management

4.5 (990)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (983)

* * *

Starting Price

€61.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Slack

4.7 (24,036)

* * *

Starting Price

$8.75

Per User,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Zoom Workplace

4.6 (14,521)

* * *

Starting Price

$14.99

Per User,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,650 reviews from video conferencing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Two Way Audio & Video

4.2

Screen Sharing

4.3

Mobile Access

4.2

Real-Time Chat

4.6

Video Conferencing

4.4

83%Fit

High performer

Feature ratings

Two Way Audio & Video

4.5

Screen Sharing

4.5

Mobile Access

4.3

Real-Time Chat

4.5

Video Conferencing

4.6

User satisfaction

User satisfaction

4.3

User reviews[133](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

User satisfaction

4.4

User reviews[7,395](https://www.capterra.com/p/237272/Webex/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$1Other, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Web conferencing platform that helps businesses of all sizes with meeting scheduling, custom meeting links, screen sharing, visual roster, recording, online chat, text messaging, and more.

Best for

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

## User reviews

Pros & cons

AH

Andriy H.

Supervisor

> "It focuses on clear communication, stable connections, and ease of use. If you want a tool that works without distractions,..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7070844)

JK

Jitae K.

Sr.Devops

> "We had very poor audio quality, which made us to drop and re-connect to the video call, very bad UI which makes users so..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7020902)

Prayag T.

Poor video conference tool

> "Good tool for scheduling large meetings"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7062393)

VR

Verified Reviewer

Software Engineer

> "The setup on amazon side can be little confusing initially also network related troubleshooting in production can be another..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7081799)

Krisztián T.

Data Centre Engineering Operations

> "Call quality is solid, and the ability to quickly spin up meetings is helpful."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6866442)

KH

Kianna H.

Client Provider

> "Also, the inability to set up meetings that are independent of a particular user is a real deal-breaker for me."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450)

MT

Mary T.

President

> "It integrates seamlessly with AWS, providing a streamlined experience for users within the Amazon ecosystem."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6622277)

SM

Shreyash M.

Manager

> "The messaging is pretty lackluster."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6880767)

VR

Verified Reviewer

Customer Service Agent

> "Over the years it has been updated to be easier and error free of bugs."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7068033)

KH

Kianna H.

Client Provider

> "Chime is not the best for one on one chats and really bad for group chats."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450)

VR

Verified Reviewer

Customer Service Agent

> "The communication facilities have been improving with each update"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7068033)

SpN

Stéphane N.

DevOps Engineer

> "It doesn't offer discounts for non-profit organizations"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6462417)

SVB

Sorina Violeta B.

TEACHER

> "I like its communication service which allows me to meet and discuss with my employees, but also to make professional calls..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4920667)

IP

Isabelle P.

manager

> "somehow it was lagging but I am not sure if it is the product or the power of my internet connection or the device on which I..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6048028)

Krisztián T.

Data Centre Engineering Operations

> "Its tight integration into the Amazon ecosystem makes user management easier."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6866442)

PV

Priyam V.

Wealth Manager

> "Poor performance on weaker internet connection."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427)

MT

Mary T.

President

> "Additionally, Amazon Chime prioritizes security with strong encryption and compliance features."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6622277)

LM

Leah M.

Artist

> "Sometimes it can lag or glitch during use"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4928448)

RR

Rajat R.

RR-WB

> "While talking about Amazon Chime i always think that its a perfect application or software to have a sweet conversation and..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6028282)

FZ

Fakhar Z.

HR Support

> "Poor video quality especially with medium level Internet connection is the worst part of using Chime."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3495139)

VR

Verified Reviewer

Software Engineer

> "Easy meeting scheduling, impeccable call quality and its wonderful integration with AWS."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6672524)

VR

Verified Reviewer

Customer Support Associate

> "it wont support for other users, it supports only amazon employees and organization."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3617358)

VR

Verified Reviewer

Software Engineer

> "Provides good and reliable communication option for the businesses already using AWS."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6672524)

PW

Porschea W.

Owner

> "Doesn’t always work well if wifi is not strong."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3676842)

KH

Kianna H.

Client Provider

> "Amazon chime is user friendly, provides competitive features in comparison to other meeting apps and software's."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450)

SJ

Spencer J.

Tech Consultant

> "The software looks super out dated and like it was build 10-20 years ago."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3466147)

SM

Shreyash M.

Manager

> "It’s a decent and cheap vc client and does the basics well."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6880767)

JN

Jacob N.

Program Coordinator

> "Given the wonky sign up, this often results in resetting passwords for users who aren't apt to keep track of account passwords."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3435937)

RR

Rajat R.

RR-WB

> "i literally used this app and i love its graphics, different types of new emojis and i will suggest to all my friends should go..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6028282)

Olga Liliana M.

Freelancer

> "system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second)"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3413138)

MV

Matthew V.

Carpenter

> "So far so good, was able to communicate and share from remote locations"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6590972)

Shubham V.

Video Editor

> "Not all the people use chime so this is not good for me and sometimes noise cancellation feature not work properly."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2973808)

PV

Priyam V.

Wealth Manager

> "It easily integrates with external tokenizers to implement multi factor authentication."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427)

HK

Harshil K.

Master Thesis Student

> "Video quality is the one which makes the difference as it is not so good as the other competitive softwares."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2950959)

ME

Metin E.

E-Commerce Manager

> "Due to business related meetings, I have been using Amazon Chime and sometimes it's an sufficient program if you use it via..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6117897)

FD

Flora D.

President

> "People get dropped, there are sound distortions, it is difficult to call into a meeting."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3064656)

JO

Jonnel O.

Customer Service representative

> "What i like about this tool is its like a messenger that you can use to chat and video conference."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___5092083)

JN

Jacob N.

Program Coordinator

> "Signing new users up (even IT users) is extremely confusing and overly difficult."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3435937)

CJ

Chad J.

GM

> "It was been an great team help"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6332512)

FD

Flora D.

President

> "This is always a difficult session when a client chooses chime as their platform for a meeting."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3064656)

KRITESH S.

DEVELOPER

> "It's a better app when we have to collaborate with people outside our organization."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___6088309)

MT

Mithilesh T.

sr. software developer

> "Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like audio quality and vedio (if..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2287476)

PV

Priyam V.

Wealth Manager

> "This single application is sufficient for all our communication needs!"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427)

MT

Mithilesh T.

sr. software developer

> "Recently it started to hang, freeze and low audio call quality. "

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2287476)

Mirza Abdul Ghafoor B.

Associate Recruitment Specialist

> "I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4500382)

VR

Verified Reviewer

Technology consultant

> "As per the current scenario were many big same offering products failed to provide security."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2212746)

Aurora D.

Senior Project Manager

> "Amazon Chime has been added to our squad as a coordinated approach for performing audio/video interviews, speaking, exchanging..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3150270)

MS

Markus S.

Industrial Designer

> "The automatic availability feature can be buggy."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2439107)

VR

Verified Reviewer

Team leader

> "Finding a good place and a good ti,e to arrange a meeting were difficult in the past but with Amazon Chime this problem had..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3449385)

SF

Simon F.

Mobile Marketing Manager

> "From partners I heard the desktop MAC software has some issues"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2721122)

[View Reviews](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

Steven M.

system technique

> "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443)

CG

Carly G.

Curriculum designer and trainer

> "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918)

KS

Kimberly S.

Patient Service Representative

> "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411)

JG

Jessica G.

Realtor

> "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494)

Duncan C.

Digital Solutions Lead

> "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460)

CTAS

Cornelius Tian Andi S.

Owner

> "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

AT

Alejandra T.

BU Hybrid IT Regional Sales Manager

> "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626)

EC

Eli C.

specialist

> "Their texting feature can be frustrating if you are not texting with an existing contact."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

Yatra P.

Omni Associate

> "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

JP

Jennifer P.

Sr. Auditor

> "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

JF

James F.

Music Manager

> "It has a very nice dashboard design, and it also allows our organization users to customize different settings easily, such as profile,..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6301260)

SG

Shauntel G.

Operations Coordinator

> "find it difficult to link external camera/mic when using it unlike some other products"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642)

XL

Xiang L.

Director

> "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272)

LH

Luke H.

Financial Advisor

> "Menus take hunting round, setting up feels clunky."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639)

Yatra P.

Omni Associate

> "Webex Suite has everything that one search for like meetings, chat, and callings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

VR

Verified Reviewer

Software Developer

> "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

VR

Verified Reviewer

Marketer and Designer

> "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "On few occasions, I have also experienced some technical glitches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494)

ST

Sasha T.

Junior Digital Marketing Manager

> "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

OM

Oscar M.

Senior Commissions Data Analyst

> "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241)

JA

Julian A.

IT Specialist

> "It can be a bit high in cost to maintain especially if your workplace is small."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420)

JP

Jennifer P.

Sr. Auditor

> "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

TZA

Theint Zarchi A.

System Engineer

> "Webex can consume a lot of CPU and memory, which may slow down older devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788)

VC

Vinayak C.

DGM

> "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VC

Vinayak C.

DGM

> "There are occasional issues with connectivity and performance, which disrupt meetings and presentations."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

Aditya Kumar V.

Devops Engineer

> "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180)

VK

Valentin K.

Spring Intern

> "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

CTAS

Cornelius Tian Andi S.

Owner

> "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

MK

Mohamed K.

Csr

> "Has some lag and crashes, it takes a long time to get master it"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239)

AH

Aaron H.

Sales and Inventory Analyst

> "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

VR

Verified Reviewer

Software Developer

> "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

AP

Ale P.

SWE

> "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524)

DT

Daniel T.

IT Engineer

> "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617)

DH

Denise H.

legal assistant

> "I like that Webex can be used at home, at work, on the phone and truly any electronic device."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

VR

Verified Reviewer

CS Senior Analyst

> "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974)

NB

Nivesh B.

Network Engineer

> "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054)

DJ

Derek J.

Owner

> "There's no web based video calls, it all has to go through their program and can be a hassle."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660)

AM

Alejandro M.

Chief

> "I love how fast you can create large meeting and have them schedulized and under control"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763)

DP

Dylan P.

Lab Operations Associate

> "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

LF

Lauren F.

EI Professional

> "I like that you are able to send messages, reactions, replies, ect, in a HIPAA compliant manner."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777441)

QB

Quantieshia B.

Founder ceo

> "Sometimes when trying to share screen, it won’t allow me to because of my settings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827)

CR

Cosmin R.

QA

> "The connection rarely drops, and the sound/video quality is always clear."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7044914)

AG

Alvaro G.

Team Leader

> "Constant relogin into the tool makes it less reliable when urgent meetings take place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835)

VB

Viviana B.

Production supervisor Engineer

> "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692)

UC

Urgan C.

Associate

> "user interface can feel outdated and navigating settings sometimes requires too many steps"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742)

JPN

Jean Pierre N.

Instructional Designer

> "I find it a robust and user-friendly platform for communication with a small or large audience."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7074284)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "Sometimes I face lags while I use the web conferencing option."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772)

VR

Verified Reviewer

Data Centre Engineering Operations

> "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685)

VR

Verified Reviewer

Software Engineer

> "The user interface can feel outdated, and there are occasional connectivity issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

VR

Verified Reviewer

Software Engineer

> "High-quality video conferencing, reliable security features, and strong integration with other Cisco products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

VR

Verified Reviewer

Business head-North America

> "User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6310469)

CE

Christina E.

Owner

> "My team LOVES using it to communicate all day long and keep synced up between branches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6843590)

SS

Sahil S.

Assessment Engineer

> "Sometimes, it becomes a bit cluttered when you have many people in the group chats."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

SY

Scott Y.

Content Creator

> "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911)

JL

Joan L.

Manager

> "Application would sometimes crash on some of our employees devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949)

Jeremy S.

Network Administrator Sr.

> "The ability to have different spaces for different projects or teams is great! ""

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6846956)

BD

Brenda D.

Service Program Manager

> "occasionally I have experienced audio issues either during a call or if I have previously been using another platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804)

KK

Khaled K.

System administrator

> "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642)

VR

Verified Reviewer

Product management services

> "Webex audio call has some issues related to quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493)

LY

Loganne Y.

Ultrasound Technologist

> "Everything you need is in WebEx suite, it saves so much time because you do not have to go out to different sites to accomplish what you..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6425167)

MO

Moses O.

Customer Service Representative

> "Webex Suite does not work perfectly when there is internet issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705)

CA

Christine A.

Project Manager

> "Fosters productivity by remote collaboration by video conference calls and online meetings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

HA

Hector A.

Technical Support Engineer II

> "Confusing tabs, seems to look like all the common tools are available but not of quick access"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

DG

Duncan G.

Solution Engineer

> "Sometimes google calendar meetings did not load correctly."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143)

EC

Eli C.

specialist

> "You can easily start a meeting with an option right on the contact screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

JD

Jess D.

RN

> "Sometimes the sound isn’t the best or it has a hard time connecting."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631)

Samantha E.

Agent

> "Overall a good tool for a call center and for communication."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7039861)

VR

Verified Reviewer

Consultant

> "Not as integrated with OSes vs other video conferencing software (e.g. Teams and Zoom are linked with Outlook calendar) - plus not as..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4782450)

GV

Gibran V.

Director of Quality

> "The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6455897)

VC

Valentina C.

instructional designer

> "I occasionally had problems sharing content and experienced slowness in chatting"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

VJ

Vishal J.

Senior executive

> "its comprehensive range of collaboration tools, making it a powerful choice for teams needing seamless communication."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6572277)

AB

Allie B.

Designer

> "I find WebEX t be unreliable and not compatible with other microsoft products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318)

DP

Dylan P.

Lab Operations Associate

> "I have used this service multiple times to connect virtually with technical support as I maintain my lab's instruments."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

GM

Gregory M.

Director

> "Webex makes it hard to share your screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725)

CA

Christine A.

Project Manager

> "Wondrous for remote working through video conference call,remote meetings and successful presentation."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

VR

Verified Reviewer

Veterinary Student

> "The software is not super modern, some boxes look out of date."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6308241)

[View Reviews](https://www.capterra.com/p/237272/Webex/reviews/)

## User interface

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)

4.35 (133)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

4.41 (7,395)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Amazon Chime

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/180391/Amazon-Chime/#features)

Webex Suite

Top features

48/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/237272/Webex/#features)

### Recognition

No recognitions have been awarded to Amazon Chime

No recognitions have been awarded to Webex Suite

### Deployment & support

Amazon Chime

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Webex Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Amazon Chime

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

Webex Suite

-   By Cisco
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$1

Price

$4/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-180391/Microsoft-Teams-vs-Amazon-Chime)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$25/month

Price

$4/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$1

Price

$14.99/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-180391/Zoom-Video-Conferencing-vs-Amazon-Chime)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$25/month

Price

$14.99/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$1

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-180391/Google-Hangouts-vs-Amazon-Chime)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$25/month

Price

$7/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$1

Price

$14/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-180391/GoToMeeting-vs-Amazon-Chime)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$25/month

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

$1

Price

$24.9/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180391-194565/Amazon-Chime-vs-TeamViewer)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

$25/month

Price

$8.75/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$1

Price

$6/month

4.3

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180391-227157/Amazon-Chime-vs-Microsoft-365)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$25/month

Price

$14/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)