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Demodesk vs Convin: Which is a better fit?

Updated on April 21st, 2024
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Summary
Features in Sales Coaching
29
Best performer
32
  • Assessment Management
  • Automatic Transcription
  • Built-in Course Authoring
8
32
User satisfaction
4.7
User reviews18
Ease of use
4.4
Functionality
4.6
Value for money
4.4
Customer support
4.6
4.9
User reviews232
Ease of use
4.9
Functionality
4.9
Value for money
4.9
Customer support
5.0
Price starts from
/user
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

SaaS and online businesses of all sizes use Demodesk to digitalize sales, boost productivity and drive more revenue.

Global call centers with high call volumes can easily use Convin's capabilities. Sales, Support, Collections, and Compliance are some of the common use cases.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
180493
3 screenshots
204868
5 screenshots

Demodesk

Top Features
29/32
  • Gamification
  • Learning Management
  • Learning Paths/Tracks
  • Activity Dashboard
  • AI/Machine Learning
  • Assessment Management
  • Automatic Transcription
  • Built-in Course Authoring
  • Call Monitoring
  • Call Recording
  • Call Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Content Library
  • Content Management
  • Conversation Intelligence
  • Document Management
  • Feedback Management
  • Goal Setting/Tracking
  • Mobile Access
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Real-Time Analytics
  • Recommendations
  • Reporting & Statistics
  • Sales Reports
  • Search/Filter
  • Third-Party Integrations
  • Training Management
  • Video Conferencing
  • Workflow Management
See All features
Hide Sales Coaching Software Features -

Convin

8/32
Show Sales Coaching Software Features +

Demodesk

--

Convin

  • Best Value Contact Center Quality Assurance
    Software (2024)
Demodesk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Convin
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Demodesk
  • By Demodesk
  • Located in Germany
  • Founded in 2017
Convin
  • By Convin
  • Located in India
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