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Sole practitioners to large multi-location clinics, including psychologists, physical therapists, speech pathologists, podiatrists, massage therapists, chiropractors, & other allied health professions
Medical Practices
Very happy with this product, the ease associated with using it, and the great technical support offered.
However, it does remain a very restrictive platform with multiple irritating imperfections.
The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant.
Some lack of customisability (e.g. for session packs etc.). Lack of editing options for clinical notes (e.g. bold, underlining, bullet points etc.).
I found the package super easy and user friendly with loads of great features. I have recommended the program to another practice who have also started using it.
They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business).
Easy to manage appointments, love the reminders and flexibilty. Great system for all the team to use and will improve our record keeping.
It could mean I end up with 20 min gaps which is a waste of time as can’t offer 20 min sessions. I would prefer to fix the appointment slots.
I like most is the eligibility, overall it's wonderful and detail. Lets you know the patient's copay very helpful.
Software updates are the worst when multiple systems are communicating.
Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution.
If I have a problem with an insurance provider not listed.
Our implementation team was amazing. We were very informed and prepared for each step of our installation.
Cuts down on paper and time involved with staff no longer having to enter the information manually.
We like the scalability and the customization. Integration is fair with our current vendor and we hope to transition to another EHR vendor soon to have more integration flexibility.
The integration with some electronic health records are limited.
Zanda (formerly Power Diary)
Top FeaturesClearwave
Zanda (formerly Power Diary)
Clearwave
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