# Compare Zanda vs Klara 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zanda and Klara based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180530-203066/Power-Diary-vs-Klara

---

# Zanda vs Klara Features and Cost Comparison

Last updated April 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZandaKlara2/4 selected

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

[## Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [204 reviews](#user-reviews)

Positive

195

Neutral

5

Negative

4

[## Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

LL

KE

Based on [211 reviews](#user-reviews)

Positive

196

Neutral

8

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Not enough reviews

Feature ratings

Appointment Management

4.7

Online Booking

4.5

Calendar Management

4.4

Credit Card Processing

\--

Availability Management

\--

63%Fit

Missing features

Not enough reviews

Feature ratings

Appointment Management

4.7

Online Booking

4.8

Calendar Management

4.6

Credit Card Processing

NA

Availability Management

\--

User satisfaction

User satisfaction

4.6

User reviews[204](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.6

User satisfaction

4.6

User reviews[211](https://www.capterra.com/p/203066/Klara/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sole practitioners to multi-location clinics, including psychologists, physical therapists, speech pathologists, podiatrists, massage therapists, chiropractors, and other allied health professionals.

Best for

Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows.

## User reviews

Pros & cons

PT

Penny T.

Psychologist

> "I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients'..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6729987)

Ivan F.

Owner

> "Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7074407)

FG

Freya G.

Administrative staff

> "My experience with Zanda was overly complex at first especially when it has was my first time using this product, but with time..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7100863)

FG

Freya G.

Administrative staff

> "It occasionally slow at times and lags while loading data."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7100863)

NR

Noreen R.

Counsellor

> "I feel that it's a good management tool for appointments and keeping records.i find it easy to use and accessible."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7147601)

AD

Avonia D.

Clinical Psychologist

> "The practitioner permissions don’t allow me to make changes to my roster."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123)

IR

Ines R.

Practice Administrator

> "I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6780662)

KK

Keoagile K.

Business Development Admin

> "The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4881029)

KH

Kathleen H.

Physical Therapist

> "I like how I'm able to access pt notes and billing directly from the calendar. "

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6591739)

AD

Avonia D.

Clinical Psychologist

> "It can be tricky to attach documents to emails."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123)

AD

Avonia D.

Clinical Psychologist

> "I can build customised templates with autofill fields easily."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123)

JF

Jeff F.

Practice Manager

> "Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4990275)

Ansh J.

Founder

> "It has made me possible to manage and schedule my meetings with my clients effectively"

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6660295)

SD

Scott D.

Managing Director/CEO

> "Pricing tiers, it's hard for a growing practice with lots of casual clinicians to keep costs under control."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4836320)

JJ

Jenn J.

Certified Cannacian Level I,II,III

> "Convenience, ease of set up, payment integration is simple and easy to implement, email, SMS service, telehealth abilities,..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6084026)

RH

Rhianna H.

Speech and Language Pathologist

> "The only flaw I've discovered is that public holidays aren't automatically in the diary."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6141684)

SE

Samia E.

CBT Therapist

> "I love the range of services PowerDiary offers and that I can do EVERYONE in one setting."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6561486)

KY

Karin Y.

Psychotherapist

> "The fact that migrating wasnt as integrative, spent a lot of time adding things manually."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6111797)

JB

James B.

Therapist, Counsellor

> "P.D. just streamlines my office work, and I save staff member time."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6577626)

IR

Ines R.

Practice Administrator

> "I don't like that Zanda is not user friendly."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6780662)

KM

Kate M.

Allied health professional

> "Overall very happy with the features and they are always updating and adding new features and improvements."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6814133)

AP

Amy P.

Director

> "Then when they do you reply to the email and will take another 3 days for response to that... terrible"

[See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4833253)

NF

Nelson F.

Office

> "It makes a lot of things easier & simple."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7087523)

JS

Jesse S.

Physiotherapist

> "The inability for clients to pay for group sessions via strip, lack of integrations to other softwares e.g. square"

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4729205)

DM

Devon M.

Psychodynamic Counsellor and EMDR Therapist

> "I like knowing that everything is safely in one place and that functions such as invoice distribution and chasing are so easily..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4969813)

RW

Rachael W.

Owner and LMHC

> "It may be harder for less tech savvy users to customize efficiently."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4969653)

NA

Naomi A.

Speech and Language Therapist

> "Very positive- it is easy to use and helps reduce my admin time."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6405873)

AP

Amy P.

Director

> "Not good Attitude , service and support are well below average and this ruins the business."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4833253)

LS

Lisa S.

Speech Pathologist

> "As our business relies on good software to safely store our client data and to reliably access our daily schedules and..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___3623465)

EG

Elaine G.

Physiotherapist

> "Main feature that is lacking is the inability to select diary slot timings for individual practitioners."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4733979)

NC

Nina C.

FL Administrative

> "Alright but could see improvements in their software features"

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6541749)

JF

Jeff F.

Practice Manager

> "Clearly no regression testing, or if so, it is slipshod."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4990275)

AD

Avonia D.

Clinical Psychologist

> "Notes autosave as drafts, which is great."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123)

MM

Monica M.

Psychotherapist

> "The errors caused by some browsers?"

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___5019525)

LS

Louisa S.

Complementary Therapist

> "Power Diary makes the admin side of my business a dream, the customer service is quick, friendly and always professional which..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4737254)

SD

Sarah D.

Clinical Psychologist

> "There are a couple of functions in Power Diary that I do not use as I found them clunky and unreliable."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___3801945)

FM

Fiona M.

Psychologist

> "Positive, I have it open when I need, and I don't have to log on to get into it as the memory works well."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6018644)

KS

Karen S.

Physiotherapist

> "I understand I could have requested this but I found I had to do a lot of "self study" which was more time consuming than just..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4650751)

AL

Alice L.

Clinical Psychologist

> "Power Diary has been great for me to keep all my client records in one place, organised and easy to access."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6069511)

EP

Emily P.

Practice Manager

> "The statements then show individual invoice numbers, which is highly confusing for my third party billers."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___2892839)

CR

Christina R.

Fundraising and Marketing Manager

> "User friendly, can use process forms and mass email direct to client base."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6036263)

XJ

Xanthe J.

Administration Officer

> "Not as visually appealing as other scheduling softwares I’ve used."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___2937348)

AD

Avonia D.

Clinical Psychologist

> "This is the easiest and meets my needs best."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123)

MW

Mohammed W.

Operations Director

> "So far - poor, not only is the support not great, the client onboarding features are limited i.e. i wanted to collect address..."

[See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___2332882)

[View Reviews](https://www.capterra.com/p/180530/Power-Diary/reviews/)

LL

LaWanda L.

Patient Coordinator

> "As a Patient Coordinator, Klara makes it easy to assist patients in scheduling or rescheduling appointments, shortening..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708691)

NP

Nisa P.

Practice Administrator

> "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6817738)

KE

Kate E.

Senior Revenue Cycle Advisor

> "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments,..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

CY

Corinn Y.

Medical Esthetician

> "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

FS

Faith S.

Practice Manager

> "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701342)

AW

Alexis W.

Site Manager

> "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

RL

Roberto L.

Clinic Coordinator

> "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6717656)

AP

Andrea P.

Medical Assistant

> "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

AB

ANNA B.

SCHEDULER

> "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6719154)

CN

Cassie N.

Biologic Coordinator

> "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708970)

AK

Amanda K.

Chief Operating Officer

> "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

MG

Michelle G.

Operations Manager

> "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6749751)

EB

Erin B.

Medical Assistant Supervisor

> "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709000)

BC

Becky C.

Medical Assistant

> "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724194)

TE

Taya E.

Medical Assistant

> "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708750)

AW

Alexis W.

Site Manager

> "I like being able to send and receive attachments, have patients do their intake forms online, etc."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

IS

Isobel S.

Admin Manager

> "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700803)

MA

Michelle A.

Director of Operations

> "My experience with Klara has been a very positive one that has improved our workflow, confirmations, cancellations, reschedules..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6729013)

SW

Skylar W.

Front Desk Coordinator

> "Having to upload patient phone number from the system and you can't message the patient until that's done."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

ED

Elizabeth D.

Administrative Assistant

> "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708609)

LD

Lisa D.

Credentialing and HIM

> "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716136)

NR

Natalya R.

Patient Service Coordinator

> "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708601)

JW

Jay W.

Healthcare Coordinator

> "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

JW

Jay W.

Healthcare Coordinator

> "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

EV

Emolee V.

Registered Nurse

> "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6702564)

CM

Courtney M.

Nurse Practitioner

> "I like being able to send multiple invites and see them on my home page to see who’s joined or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708660)

AB

Alexis B.

Front Desk

> "Hard to merge patients together when they have multiple accounts"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701216)

SA

Sarah A.

Physician Assistant

> "I like the instant messaging service and the way you can see when patients have read providers’ messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716573)

MD

Maria D.

cfo

> "You have to do everything on line can not speak to a human being and when you finally get someone they do not know what they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

KE

Kate E.

Senior Revenue Cycle Advisor

> "I love how you can assign conversations and send attachments and how it lists the patient account number!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

TF

Tami F.

Practice Administrator

> "That the "unread" messages from the patients go back into our inbox."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700771)

SB

Stephanie B.

Patient Coordinator

> "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701078)

AV

Angela V.

Medical assistant

> "The web site logs out too many times I have to log in again and again"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6704856)

SW

Skylar W.

Front Desk Coordinator

> "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

TR

Tina R.

Practice Administrator

> "Voice recognition and spelling can be inaccurate at times."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708735)

AH

Antoinette H.

Home Physical Therapy Coordinator

> "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6025512)

HR

Heather R.

Clinic Coordinator

> "Intake, system errors, speed of support issues."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

CY

Corinn Y.

Medical Esthetician

> "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

JC

Johana C.

Patient support team

> "When merging accounts sometimes gives you an error"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700799)

LW

Lacy W.

Front Office

> "Great feature of being able to confirm patients have received and read our messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708612)

AH

Andrea H.

Front Office Supervisor

> "can not send out to our patients a mass broadcast message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700883)

KS

Kayla S.

Practice Manager

> "I also like that we can assign a message to a provider directly and also internally message them."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

CM

Carlos M.

Air Traffic Manager

> "What I like the least is sometimes patients don't get all their doubts solved but that's because of the big loads of messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705466)

BP

Britany P.

Administration

> "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6747661)

AG

Ali G.

Certified Dermatology Technician

> "Not being able to message land lines."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724138)

SJ

Sincerae J.

Lead Patient Coordinator

> "Klara saves time and allow effective communication between the office and the patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705165)

MS

Maria S.

Receptionist

> "I cannot view when my next appointment is on the app."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724366)

JW

JENNIFER W.

Billing Manager

> "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700838)

VR

Verified Reviewer

Pharmacy Authorization Specialist

> "The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716116)

SM

Sonia M.

Admin

> "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700932)

SR

Susan R.

Billing Lead

> "The online booking feature is a complete failure."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

AK

Amanda K.

Chief Operating Officer

> "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

AP

Andrea P.

Medical Assistant

> "I only run into issues if Klara is down or not working."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

SN

Stephanie N.

RECEPTIONIST

> "It helps me also to confirm or cancel appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724166)

VM

Victoria M.

Medical assistant

> "The bot sends too many repetitive messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

EP

Eva P.

office manager

> "we can communicate faster with patients and keeps the phone line less busy"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700833)

KS

Kylie S.

Patient Advocate

> "I do find it can be difficult for our older patient's to navigate"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700905)

HR

Heather R.

Clinic Coordinator

> "The texting feature is great for communicating with patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

KS

Kevin S.

Medical Assistant

> "I wish klara didn't automatically log out every two seconds"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708582)

PB

Paige B.

Optician

> "It has been a wonderful tool to send multiple messages in a very quick manner to my patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700896)

GS

Greg S.

CEO

> "I do NOT like how Mod Med approaches support services for Klara."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700786)

SW

Sheila W.

Office Manager

> "It allows us to communicate more efficiently with our patients"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708705)

KL

Kemisha L.

PAR

> "Some people don't know how to properly navigate klara"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700758)

JM

Jessica M.

Customer Service

> "I love how Klara organizes the message exchange between patients and physicians."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AB

Aleta B.

MA

> "I have found it very confusing when myself and another nurse can see the same message. "

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708738)

KS

Kayla S.

Practice Manager

> "It can be clunky at times but for what we use Klara for it works well for our clinic."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

SC

Sonia C.

Receprionist

> "that patient's can opt out, which can be frustrating."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708700)

TS

Tamara S.

BILLING SPECIALIST

> "I can send a patient a quick text and I get fast responses."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700847)

SR

Susan R.

Billing Lead

> "We feel Klara destroyed the reputation of our practice and we can not do anything about it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

JM

Jessica M.

Customer Service

> "Klara has made patient communication more effective and my workflow easy and efficient."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AW

Ashley W.

clinical manager certified medical assistant

> "When we see they read the message and do not respond!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708640)

GS

Gayla S.

Front Office Supervisor

> "I like the convenience of messaging multiple patients with one message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700812)

VM

Victoria M.

Medical assistant

> "The app signs me out too quickly."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

RH

Rafael H.

Medical Assistant

> "Klara is one of the best systems our practice has chosen to invest in for our patient care."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708597)

NM

Noel M.

Office Manager

> "It's a little difficult to learn...not really difficult, just a learning curve"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

KB

Kelly B.

Director of Operations Owner

> "Easy of use and reliability, prompt support, will allow you to add your own documents to text out"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708599)

MD

Maria D.

cfo

> "Horrible it has detroyed our practice reputation"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

HB

Heather B.

Clinical Supervisor

> "Improved patient engagement, HIPAA compliance, Ease of use and Customizable messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706979)

ST

Shina T.

Billing Manager

> "There have been a few glitches as well that weren't followed up on thoroughly. When we uploaded our patient list to Klara, it..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___4567648)

[View Reviews](https://www.capterra.com/p/203066/Klara/reviews/)

## User interface

4.61 (204)

[Klara](https://www.capterra.com/p/203066/Klara/)

4.61 (211)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zanda

Top features

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/180530/Power-Diary/#features)

Klara

13/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/203066/Klara/#features)

### Recognition

No recognitions have been awarded to Zanda

No recognitions have been awarded to Klara

### Deployment & support

Zanda

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Klara

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zanda

-   By Zanda
-   Located in Australia
-   Founded in

Klara

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

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[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

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Features

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4.8

Ease of Use

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