# Compare Action1 vs Iru 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Iru and Action1 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180609-181954/Action1-RMM-vs-Iru

---

# Iru vs Action1 Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IruAction12/4 selected

[Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

[## Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [480 reviews](#user-reviews)

Positive

474

Neutral

4

Negative

2

[## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

235

Neutral

2

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,276 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

4.3

Remote Monitoring & Management

4.6

74%Fit

Missing features

Feature ratings

Patch Management

4.9

Server Monitoring

4.6

Security Tools

NA

Real-Time Monitoring

4.7

Remote Monitoring & Management

4.7

User satisfaction

User satisfaction

4.9

User reviews[480](https://www.capterra.com/p/181954/Iru/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.6

Customer support

4.9

User satisfaction

4.9

User reviews[237](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Iru is created for IT & security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments.

Best for

Internal IT departments and Managed Service Providers (MSPs).

## User reviews

Pros & cons

RL

Ryan L.

Global Head of IT Operations

> "The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055951)

KD

Koen D.

Managing Director

> "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547)

TO

Topher O.

IT Manager

> "The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

JN

Jeremy N.

System Admin

> "Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086817)

TO

Topher O.

IT Manager

> "Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR,..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

CH

Carlos H.

Head TI support

> "I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7018162)

Richard M.

Techncial Operations Lead

> "The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

MD

Marwa D.

IT support

> "Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870598)

DN

David N.

IT Operations Manager

> "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619)

LB

Lester B.

Desktop Engineer

> "Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during deployments.”"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6859128)

EM

Emanuele M.

Cloud Engineer

> "The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

RR

Rao R.

Security Engineer

> "Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007215)

RM

Robby M.

Director of Technology

> "As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6837643)

RR

Ricardo R.

I.T. Administrator

> "The built-in AI features were the least useful aspect for me. While the idea is promising, in practice they didn’t add as much value as expected and felt limited compared to how I would ideally like to..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093380)

EM

Erwin M.

IT Systems Specialist

> "Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the zero-touch..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861059)

Richard M.

Techncial Operations Lead

> "We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

PO

Phil O.

Head of IT

> "The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545)

TE

Tarek E.

Security Engineer

> "Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7059038)

JG

JP G.

CTO

> "The automated device auditing features save significant time during our annual SOC2 audits, and the ability to verify disk encryption status gives us peace of mind about our security posture."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

PM

Paul M.

Client Solutions Administrator

> "Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

MG

Matt G.

Senior Manager, IT Technical Design

> "The biggest pro to Kandji is their Assignment Maps functionality released earlier this year, it's taken what has traditionally been a fragmented experience of scoping the various profiles, applications..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855957)

GM

Guido M.

IT Systems Engineer

> "I don't like the fact that we have to trigger wipe-ups manually and that we have no way of automating that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

KB

Kory B.

Senior IT Systems Engineer

> "Features like zero-touch deployment, automated app installs, and real-time device status have made day-to-day management much more efficient for our lean IT team."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

LG

Lucas G.

CEO

> "i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7049937)

Tristan T.

IT Infrastructure and Security Director

> "Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525)

RG

Robin G.

Helpdesk Manager

> "The "blueprint" concept for applying settings to machines is somewhat complicated and can be hard to understand where to configure certain settings."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

JD

Jelly D.

IT Engineer

> "The prebuilt library of controls and apps saves significant time, while the seamless zero-touch deployment and Apple Business Manager integration provide a major advantage for scaling and efficiency."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6877154)

DH

David H.

IT Manager

> "The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6819830)

SW

Steve W.

CEO

> "The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7013987)

MS

Matt S.

IT Manager

> "I would like to be able to group my devices by organizational unit using the assignment maps but so far the integration with Google does not seem to allow that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019)

Benjamin A.

Head of IT

> "The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems. Despite the..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

HS

Haitham S.

Senior Service Desk

> "Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836917)

JP

Jonathan P.

CISO

> "The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7071429)

BF

Bernadette F.

IT Specialist

> "Additionally, there are a lot of blockers due to policies within Apple, which isn't entirely Kandji's fault, but there are no ways around it for our deployment to be 100% seamless."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6854528)

YL

Yasmin L.

Senior DevOps Operations and Security

> "What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086209)

NB

Nicholas B.

System Administrator ll

> "Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832841)

NK

Naveen K.

Client Engineer

> "The Status and activity reports provides the detailed information about the library policy deployed to the machines which is very useful feature for the Mac admin."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861162)

AH

Andrew H.

Head of IT

> "The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6853543)

RH

Ronald H.

Operations Director

> "The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7020990)

JC

Joe C.

Sr. IT Manager

> "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054)

MA

Malcolm A.

Senior IT Support Specialist

> "The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

BB

Brandon B.

Systems Administrator

> "Their blueprint method for scoping your deployments takes some time to get used to, and it can be hard to find what you’re looking for."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832132)

DC

David C.

Associate Manager

> "Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813591)

PM

Paul M.

Client Solutions Administrator

> "Devices searches can be time consuming, as you can not search for more than one device at a time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

VB

Victor B.

Digital Operations Manager

> "The device control feature is remarkable, enabling the direct deployment of applications, updates, and custom scripts onto users’ machines."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

GS

Glen S.

IT Manager

> "The only real thing I don't like (but can deal with it) as having software deployed via Blueprints (which are essentially device templates)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6856828)

KB

Kory B.

Senior IT Systems Engineer

> "The pre-built library of configurations and profiles saves a lot of setup time, and the integration with Apple Business Manager (ABM) works seamlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

GZ

Gary Z.

Technology Support Coordinator

> "Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6843837)

MW

Mervin W.

It Support Specialist

> "The best thing is that they are always adding new features to ensure our ability to monitor and act on issues within our fleet of machines is always a top concern for the company."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6839119)

Benjamin A.

Head of IT

> "The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

TO

Topher O.

IT Manager

> "They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

VR

Verified Reviewer

Product Marketing

> "I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain things that must..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6876788)

WB

Will B.

Senior IT Technician

> "We managed to fully configure the system for MacOS management with EntraID authentication in under an hour."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077355)

SO

Stephen O.

IT Systems Analyst

> "Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855990)

NN

Nabil N.

IT IS Manager

> "It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086915)

KM

Kalon M.

Senior Corporate IT Manager

> "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417)

TA

Travis A.

Director of IT

> "We chose this solution because of its seamless integration with ABM and most of the software we use as an org. Since implementing it, we’ve seen improvements in compliance and security/OS/application..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840795)

RP

Ralph P.

Technical Support Manager

> "There are times where the Kandji deployment of apps took a few minutes longer than a manual deployment would have taken."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6825858)

TF

Thomas F.

VP People and Talent

> "It provides good visibility into devices and security status without feeling overly complex, which makes it easier to manage day to day."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7089669)

JC

Julian C.

CISO

> "It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025062)

JG

JP G.

CTO

> "This comprehensive management approach saves considerable time for our IT operations while maintaining robust security standards across our organization's entire fleet of MacBooks."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

JD

Joseph D.

IT Lead

> "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212)

EM

Emanuele M.

Cloud Engineer

> "With continued improvements in usability and integration flexibility, it has strong potential to become even more competitive in the IT asset management space."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

Jim S.

Dir, IT

> "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314)

RG

Robin G.

Helpdesk Manager

> "Sales were fairly low-key, and their new licensing now allows for a lower minimum license count, which made it cost-effective for us (for laptops)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

GS

Geoff S.

Senior Global IT Manager

> "Not being able to run scripts at a device level rather than blueprint level"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836611)

JK

Jordan K.

VP of Finance, People, and Technology

> "Easy to use, helped with device management across the business, was able to easily build out Blueprints to manage application and settings sets across different user groups."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077834)

RG

Robin G.

Helpdesk Manager

> "One other point: licensing for mobile devices (iPads and iPhones) was not cost-effective for us to consider it."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

PP

Philip P.

CTO

> "Simple features like tagging devices helps to categorize devices that need attention, are ready for distribution, things like that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813801)

VB

Victor B.

Digital Operations Manager

> "With our previous service, we lacked control over the process and had to rely on email support for every user request."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

RM

Ryan M.

CEO

> "I like the simplicity of management of the platform and the ability to quickly manage device updates and changes"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7134044)

TG

Tom G.

Head of Accounts and IT

> "as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836939)

JN

Jonathan N.

Technology Director

> "Having managed MDM plaforms for 15 years, we found migrating to Kandji was a huge step forward for us and feels like a highly capable, secure and modern platform that has streamlined our Apple Device..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007463)

NH

NAYELI H.

Coordinador de TI

> "One major drawback in my opinion is that you can’t assign users without integrating with another application."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6885409)

MP

Marek P.

Senior Manager, Technical Operations

> "Additionally, the admin support is top-notch—having a direct chat right inside the application makes getting help extremely fast and efficient."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093754)

GE

Gabriel E.

People and IT Generalist

> "Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919)

MA

Malcolm A.

Senior IT Support Specialist

> "Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

AR

Amber R.

VP of Finance

> "I have had times when I have tried to unlock a user account via Kandji and it hasn't worked or hasn't worked as well as I would like it to."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6833869)

GM

Guido M.

IT Systems Engineer

> "I also appreciate that the customer success manager is always on top of licensing and gives us the flexibility to scale up without losing access to the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

NW

Nick W.

IT Manager

> "The negotiations when coming to renewal have been the worst part as most vendors in the UK offer an automatic educational discount."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7006303)

[View Reviews](https://www.capterra.com/p/181954/Iru/reviews/)

KO

Kevin O.

Senior IT Technician

> "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

AK

Alfred K.

IT Manager

> "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345)

MB

Mark B.

IT Manager

> "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

DH

Daniel H.

IT Manager

> "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473)

JN

John N.

IT Support Supervisor

> "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270)

Adam L.

ICT Network Management

> "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

ES

Elliot S.

Assistant IT Manager

> "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

JR

Jeremy R.

VP, Information Technology

> "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

WH

Wanderlei H.

IT Analyst

> "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461)

RH

Ryan H.

Technology Coordinator

> "It doesn't show a listing for uptime in the dashboard for all computers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086)

SG

Shane G.

Director, Information and Marketing Technologies

> "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

HD

Hasan D.

IT Manager

> "in cases where it gives an error, we do not have detailed information about the causes."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580)

Adam L.

ICT Network Management

> "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

BC

Brian C.

IT Director

> "Don't like not being able to configure agent action on window supdate take over."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169)

RP

Roderick P.

ISO

> "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465)

AM

Angela M.

Senior Information Technology Specialist

> "Lack of ability to get support if you are a smaller organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244)

KJE

Knight Joshua E.

IT SUPPORT

> "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434)

JE

Jonathan E.

Security Engineer

> "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258)

KO

Kevin O.

Senior IT Technician

> "Remote desktop client built in to resolve issues locally is also a great help if you run into issues."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

JT

Jeremy T.

Sr. IT Support Specialist

> "Not enough built-in software packages and does not track update history per-device."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922)

MA

Matt A.

Technical Coordinator

> "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238)

KO

Kevin O.

Senior IT Technician

> "Not sure if it's OS issue or deploymant."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

MB

Mark B.

IT Manager

> "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

NV

Nelson V.

IT Manager

> "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804)

MG

Michael G.

Systems Administrator

> "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

JR

Jeremy R.

VP, Information Technology

> "Its a bit complex to create a patch manually."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

JT

Jason T.

Security Engineer

> "Immediately we noticed an improvement in patching effectiveness, and our Nessus vulnerabilities started declining thanks to the..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483387)

AG

Alex G.

Head of Software Development

> "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

GP

Geordi P.

System Administrator

> "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322)

JC

John C.

Cybersecurity Analyst

> "I don't like the fact that RDP cannot be permanently disabled."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211)

MI

Matt I.

System Administrator

> "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018)

LD

Lisa D.

IT Support

> "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890)

NH

Noel H.

IT Consultant

> "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

MG

Michael G.

Systems Administrator

> "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

GS

Greg S.

Systems Engineer

> "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

KW

Keith W.

IT Manager

> "Its a shame that the software does not support mobile devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702)

MJ

Matt J.

IT Director

> "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

TM

Tyler M.

IT Director

> "I have tried to remove a program via Remediation, but the software never uninstalls"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801)

NH

Noel H.

IT Consultant

> "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

BC

Brandon C.

Owner

> "That level of service is getting harder to find in this field."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866)

AK

Alexandros K.

Security Architect

> "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633)

PU

Piotr U.

IT specialist

> "It'll be hard for me to pinpoint."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

MJ

Matt J.

IT Director

> "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

HO

Harry O.

Site IT Support

> "Keeping on eye on running scripts can be a little confusing."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135)

JR

Jeremy R.

VP, Information Technology

> "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

KB

Kevin B.

IT Manager

> "This is going to be hard to answer as we're fairly new to the platform."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226)

ZZ

Zach Z.

Systems Administrator

> "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950)

GS

Greg S.

Systems Engineer

> "I have to admit, I feel a little guilty that we are getting all of this for free. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

JS

John S.

IT System Administrator

> "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

FC

Fred C.

Cyber Security Consultant

> "The time from when you tell the system to perform a task, to when it actually does is a bit slow."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428)

CG

Carlos G.

IT Director

> "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261)

MP

Mehul P.

Network Aministrator

> "Update installation sometimes doesn't work. and you have no ways to identify issue."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469)

MB

Mark B.

IT Manager

> "It also links in to Active Directory so will auto deploy agents making it really slick."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

AN

Andre N.

Financial manager-Business Analyst

> "We don't have the size to have our own IT department with servers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

RH

Russell H.

Head of IT

> "It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6398129)

PA

Peter A.

IT Asset And Configuration Manager

> "Sometimes it is difficult to get a right script to use for some deployments."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

ES

Elliot S.

Assistant IT Manager

> "It's perfect for us, and a close second favourite feature is the remote access capability."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

PA

Peter A.

IT Asset And Configuration Manager

> "Still struggling on how to uninstall a bulk of SysAid agents using Action1"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

DK

Douglas K.

IT Director

> "The patch management function and ability to script your own software deployments and removals are absolutely great."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6484348)

PB

Peter B.

CIO

> "Remote desktop lacks some features 2."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866)

TG

Tyler G.

Systems Administrator

> "Also help tremendously with identifying and remediating vulnerabilities."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846220)

AN

Andre N.

Financial manager-Business Analyst

> "I work in a healthcare anvironment with people who know nothing of IT."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

MM

Martin M.

Founder

> "Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483298)

Samuel C.

Owner

> "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299)

SG

Shane G.

Director, Information and Marketing Technologies

> "As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

JK

Jeff K.

Systems Administrator

> "However, that is the only issue I've had with Action1 RMM to date."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536)

AD

Adam D.

IT Infrastructure Manager

> "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373)

Issac P.

Officer

> "Ui looks a bit outdated and requires a ramp up"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

HM

Heiko M.

Data Protection Officer

> "Action1 has a great service, and allows small business to comply with IT security regulations for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816)

Issac P.

Officer

> "Connection is found to break at times reducing overall reliability"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

PU

Piotr U.

IT specialist

> "Lucrative offer on free tier - 200 endpoints I can manage completely for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

AA

Ahmad A.

Head Of IT

> "Remote access is slow"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288)

AG

Alex G.

Head of Software Development

> "The remote control tool, while basic is by far the most reliable tool i have used on an RMM platform and have never had issues..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

AR

Abel R.

Systems Administrator

> "I would say the UI, it is rather basic."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884)

[View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

## User interface

4.87 (480)

4.91 (237)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Iru

18/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/181954/Iru/#features)

Action1

Top features

22/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/180609/Action1-RMM/#features)

### Recognition

No recognitions have been awarded to Iru

Action1

Best Value Patch ManagementSoftware (2026) 

Best Value Patch ManagementSoftware (2025) 

Best Value Patch ManagementSoftware (2024) 

Best Value Patch ManagementSoftware (2023) 

Best Value Patch ManagementSoftware (2022) 

### Deployment & support

Iru

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Action1

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Iru

-   By Kandji
-   Located in United States
-   Founded in 2018

Action1

-   By Action1
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

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[View full comparison](https://www.capterra.com/compare/175522-180609/ACMP-Inventory-vs-Action1-RMM)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

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$0.99/month

4.6

Features

5.0

4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/181954-10004009/Iru-vs-VantageMDM)

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Contact vendor for pricing

Price

$1950/year

4.7

Features

4.7

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[View full comparison](https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

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€2/month

4.6

Features

4.6

4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/181954-191345/Iru-vs-Applivery)

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Contact vendor for pricing

Price

$245/year

4.7

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/179288-180609/Patch-Manager-Plus-vs-Action1-RMM)

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Contact vendor for pricing

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Features

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4.9

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4.5

[View full comparison](https://www.capterra.com/compare/181954-186013/Iru-vs-CLYD)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Contact vendor for pricing

Price

$3/month

4.6

Features

4.4

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru)

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)