Action1 vs TeamViewer Remote: Which is a better fit?

Very fair pricing and simple to set up. The real-time updates in the GUI are impressive and there looks to be some rapid and useful development underway.

The Remote Desktop feature is missing the option for file transfers and chat but both are on the roadmap for future updates. The agent is currently only available for Windows.

AWESOME support and very quick to help. The cost is amazing!!! The tool is easy to deploy and very easy to maintain.

Jeremy J

IT Manager

I also was limited to one login for an administrator at first but that was opened up recently to more than one.

Once I added our domain, the computers started showing up in the dashboard immediately. It has an excellent suite of tool that helps the IT department save time.

I think some of the information can be hard to find, or you have to drill down. For example finding if a machine has low disk space.

There's a clear and comprehensive development roadmap and the up to 100 devices for free model is amazing - incredibly useful for small businesses and/or trialling the system.

No native Chat Client to communicate with the user.

This software has great image quality compared to other remote software products. The ability to text and voice chat through the computers is great for remote support during the pandemic.

I have used it for 7 yrs and about 10 times I have been unable to connect with Teamviewer and that is frustrating (just drive into work).

I use this application a little because there is not alwais training , but the times I use it has been very useful to help someone and receive help remotely, so I recommend.

Expensive and the software can wrongly detect you are a business and block further access until you pay for a license.

Teamviewer has been around for a while and has established itself as being a solid, secure product for remote access. I like its ability for screen mirroring and file transfer abilities.

The worst part or most aggravating part of the software is the constant ads/pop ups to get you to upgrade to the newer version. Then the older versions are not compatible with the newer versions.

Its fast, simple & honestly a lifesaver. Having software like this makes any difficulties that require me to need help, so helpful.

It's slow and clunky, often having trouble launching. Their new Web Monitoring product which replaced Monitis is half-baked and missing features, we are unable to use it.