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Action1 vs Remote eye: Which is a better fit?

Updated on February 6th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,261 reviews from Remote Support users.
% Fit
Missing features
Feature ratings
Remote Access/Control
4.5
SSL Security
NA
Unattended Access
4.8
Server Monitoring
4.6
Multi-Channel Communication
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.8
SSL Security
5.0
Unattended Access
NA
Server Monitoring
NA
Multi-Channel Communication
5.0
User satisfaction
4.9
User reviews163
Ease of use
4.8
Functionality
4.7
Value for money
4.9
Customer support
4.9
4.6
User reviews14
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.9
Price starts from
--
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Internal IT departments and Managed Service Providers (MSPs).

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
180609
5 screenshots
268489
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Action1

Top Features
24/44
  • Annotations
  • Chat/Messaging
  • Collaboration Tools
  • CRM
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multi-Channel Communication
  • Real-Time Chat
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • SSL Security
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • API
  • Audit Trail
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Multiple User Accounts
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Server Monitoring
  • Single Sign On
  • Summary Reports
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Workflow Management
See All features
Hide Remote Support Software Features -

Remote eye

19/44
Show Remote Support Software Features +

Action1

  • Best Value Patch Management
    Software (2024)
  • Best Value Patch Management
    Software (2023)
  • Best Value Patch Management
    Software (2022)

Remote eye

  • Best Value Remote Support
    Software (2022)
Action1
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Remote eye
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Action1
  • By Action1
  • Located in United States
  • Founded in 2016
Remote eye
  • By Wideum
  • Located in Spain
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