CyberGRX vs D&B Finance Analytics: Which is a better fit?

Susan S

BIS Lead

My experience with CyberGRX was positive overall and I think this can be an important assessment tool for an organization when used in conjunction with a technical requirements questionnaire.

There was no overview of the process that warned about being prevented from retracing previous answers to adjust once further questions helped illuminate the previous ones that were confusing.

Durable record of our security posture. Also like the reuse and easy distribution of our findings.

It was a one-way process and if it was possible to redo anything, there was no apparent way to do this. These elements of the software were extremely frustrating.

Brian B

Bid Desk Manager

Great user interface, generally intuitive and user-friendly and very easy to figure out.

Overly aggressive Assessment Coordinator. You should never contact a mutual client and relay derogatory comments about response time.

As a vendor that is responding to customer due diligence requests, I like how seamless and efficient it makes the vendor response and update process.

Brian B

Bid Desk Manager

Allowing somewhat weaker passwords would be more convenient and shouldn't present any real security risks.

Ease of use and functionality. There is a wealth of information at your fingerprints that with some other applications either you would not have or is cumbersome to extract.

There are sometimes several duplicate files on one buyer which can impact our analysis if we choose the wrong file to look at. It is also hard to get in touch with customer service at times.

Useful information can be generated in a short amount of time. The graphics and credit recommendations are super helpful and intuitive.

I've realized just how risky it is to not utilize this tool when assessing the financial stability of a prospective customer.

Ease of use and robust data allowing us to feel safe about customer onboarding and ability to quickly decide if customer is terms worthy.

And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing.

I like the ease of reporting and the ability to have applications auto approved.

The cost is slightly more expensive than I would have thought considering what we already pay for the regular service.