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Patient Prism vs Clari Copilot: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 1,555 reviews from Call Recording users.
% Fit
Missing features
Not enough reviews
Feature ratings
Recording
5.0
Call Transcription
NA
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
% Fit
Not enough reviews
Feature ratings
Recording
4.8
Call Transcription
4.3
Call Routing
4.5
Call Center Management
--
Call Monitoring
4.6
User satisfaction
5.0
User reviews22
Ease of use
4.8
Functionality
4.9
Value for money
4.8
Customer support
5.0
4.7
User reviews312
Ease of use
4.8
Functionality
4.6
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
/user
Yearly subscription
Free version
Free trial
Best for

Dentists, Orthodontists

SaaS companies selling to other businesses. Any Business where selling is complex and involves Calling/Demo for closing the deal.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-580bd614-a9a8-4376-ea9d-08db72b3a5d8
Jamie G
Senior Account Manager
5.0

Jamie G.: My name is Jamie. I'm senior account manager at Vetix. We're company size of 20 people. And my rating for Wingman is five stars. So we weren't using any sales enablement software before Wingman, though we did take a look at what else was on the market during the process. The process with Wingman and the way they actually went about the sales process was really positive. They gave us a trial, which allowed us to test it, make sure we were happy with it, and we felt really supported from them throughout. And they were really just addressing the things that we needed, which was that we wanted a way to look back at our sales calls and apply group learnings. It was so easy to onboard Wingman. It was probably one of the biggest draws of introducing it as a product. They were really supportive throughout. They gave us an account manager who helped us do it, but we were up and running with the software within a day, which was exactly what we needed it to be. As a small team, we don't have a lot of time to have really long, drawn-out implementations. We wanted something that would be speedy and something that would be effective. What I would recommend is that you make sure that it's integrated in with any video calling software that you're using. So whether you're using Zoom or Microsoft Teams or Hangouts, make sure that it is fully compatible with what you need. It was for us, and that was absolutely crucial. And in terms of implementation, just make sure that you are in contact with your account manager. They actually do a lot of the lifting for you with Wingman, which is really helpful.

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User interface
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194117 video thumbnail}
1 Video
180766
5 screenshots
194117
5 screenshots

Patient Prism

4/43
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • CRM
  • Customizable Reports
  • Event Triggered Actions
  • File Transfer
  • Interaction Tracking
  • IVR
  • Live Chat
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Reporting & Statistics
  • Scheduled Recording
  • Third-Party Integrations
  • Voice Mail
  • Archiving & Retention
  • Call Tagging
  • On-Demand Recording
  • Recording
See All features
Hide Call Recording Software Features -

Clari Copilot

Top Features
33/43
Show Call Recording Software Features +

Patient Prism

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Clari Copilot

Patient Prism
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Clari Copilot
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Patient Prism
  • By Patient Prism
  • Located in United States
Clari Copilot
  • By Clari
  • Located in India
  • Founded in 2018
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