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Patient Prism vs Traq.ai: Which is a better fit?

Updated on October 27th, 2024
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Summary
Key features rated by users
Features selected based on 1,551 reviews from Call Recording users.
% Fit
Missing features
Not enough reviews
Feature ratings
Recording
5.0
Call Transcription
NA
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Recording
4.9
Call Transcription
4.7
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
User satisfaction
5.0
User reviews22
Ease of use
4.8
Functionality
4.9
Value for money
4.8
Customer support
5.0
4.9
User reviews12
Ease of use
4.9
Functionality
4.9
Value for money
5.0
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Dentists, Orthodontists

Traq.ai works best for B2B Professional services such as Digital Agencies, Consulting, Software Development, Web Development, Software Applications, Insurance Brokers & Agents.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
180766
5 screenshots
205596
5 screenshots

Patient Prism

4/43
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • CRM
  • Customizable Reports
  • Event Triggered Actions
  • File Transfer
  • Interaction Tracking
  • IVR
  • Live Chat
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Reporting & Statistics
  • Scheduled Recording
  • Third-Party Integrations
  • Voice Mail
  • Archiving & Retention
  • Call Tagging
  • On-Demand Recording
  • Recording
See All features
Hide Call Recording Software Features -

Traq.ai

Top Features
14/43
Show Call Recording Software Features +

Patient Prism

--

Traq.ai

  • Best Value Call Recording
    Software (2024)
Patient Prism
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Traq.ai
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Patient Prism
  • By Patient Prism
  • Located in United States
Traq.ai
  • By Traq.ai
  • Located in United States
  • Founded in 2018
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