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Patient Prism vs FreJun: Which is a better fit?

Updated on July 16th, 2023
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Summary
Key features rated by users
Features selected based on 1,555 reviews from Call Recording users.
% Fit
Missing features
Not enough reviews
Feature ratings
Recording
5.0
Call Transcription
NA
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
% Fit
Missing features
Feature ratings
Recording
NA
Call Transcription
NA
Call Routing
NA
Call Center Management
NA
Call Monitoring
NA
User satisfaction
5.0
User reviews22
Ease of use
4.8
Functionality
4.9
Value for money
4.8
Customer support
5.0
4.7
User reviews75
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Dentists, Orthodontists

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
180766
5 screenshots
235658
5 screenshots

Patient Prism

Top Features
4/43
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • CRM
  • Customizable Reports
  • Event Triggered Actions
  • File Transfer
  • Interaction Tracking
  • IVR
  • Live Chat
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Reporting & Statistics
  • Scheduled Recording
  • Third-Party Integrations
  • Voice Mail
  • Archiving & Retention
  • Call Tagging
  • On-Demand Recording
  • Recording
See All features
Hide Call Recording Software Features -

FreJun

3/43
Show Call Recording Software Features +

Patient Prism

--

FreJun

  • Best Value Call Recording
    Software (2024)
Patient Prism
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FreJun
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Patient Prism
  • By Patient Prism
  • Located in United States
FreJun
  • By FreJun
  • Located in India
  • Founded in 2019
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