# Compare Salesforce Commerce Cloud vs Easy Digital Downloads 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Salesforce Commerce Cloud and Easy Digital Downloads based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/180822-185435/Salesforce-Commerce-Cloud-vs-Easy-Digital-Downloads

---

# Salesforce Commerce Cloud vs Easy Digital Downloads Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Commerce CloudEasy Digital Downloads2/4 selected

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.6 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

[## Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.7

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

96

Neutral

4

Negative

0

[## Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.6 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

Starting Price

$499.50/year

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

SB

SB

Based on [111 reviews](#user-reviews)

Positive

104

Neutral

6

Negative

1

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Usage Based,Per Month

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User rating

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of reviewers  
rated it above 4 stars

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of reviewers  
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of reviewers  
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User rating

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of reviewers  
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* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,508 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Credit Card Processing

\--

Data Security

4.8

Electronic Payments

4.0

Order Management

4.4

Shopping Cart

4.8

64%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Data Security

4.8

Electronic Payments

NA

Order Management

4.8

Shopping Cart

5.0

User satisfaction

User satisfaction

4.5

User reviews[100](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.3

Customer support

4.5

User satisfaction

4.6

User reviews[111](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$499.50Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Designed for retailers, ecommerce businesses, B2B companies, and digital marketers.

Best for

Creators of digital products use Easy Digital Downloads in order to operate their own, customizable eCommerce site. Independent creators and small businesses are most satisfied with EDD.

## User reviews

Pros & cons

VR

Verified Reviewer

Sales Coordinator

> "Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7062823)

AK

Ashkan K.

Senior associate

> "The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531)

Gabriel S.

Director of Digital and Social Media Strategy

> "It's a scalable yet enterprise-level platform tool for tracking customers throughout their journey, increasing data on them, segmenting..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6858924)

AF

Adashia F.

Academic Success Coach

> "WEBSITE CREATION - not used on my end, controlled by company"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7089115)

Jackie S.

Self employed

> "I also value how the platform offers comprehensive insights into customer behaviors, sales patterns, inventory, and much more. Whether..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7016463)

ES

Elias S.

Marketing Coordinator

> "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110)

Jeff T.

AE

> "Powerful scalability, deep customization and easy Salesforce integration made it ideal for handling complex commerce needs at scale."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7091785)

GN

George N.

Mortgage and Real Estate Broker

> "alot of the predictive dialers ive been using does NOT integrate with Salesforce"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205)

JM

Jesse M.

E-commerce Manager

> "The flexibility to customise storefronts and manage complex product catalogues is a real strength."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7129004)

FS

Farid S.

Senior associate

> "The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6675935)

OK

Omar K.

Sales manager

> "Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6623166)

BK

Brianna K.

Marketing Director

> "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224)

RO

Rodrigo O.

Vendedor

> "I used the tool when I worked as a salesperson, the tool contributed a lot to visualizing work history, organizing routines, itineraries..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6688030)

BK

Brianna K.

Marketing Director

> "On top of that, this platform is hard to learn and has quite the learning curve."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224)

VR

Verified Reviewer

Owner

> "Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216)

SS

Sahil S.

Graduate Assistant

> "Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624)

JL

Joseph L.

Account Executive

> "The different ways Salesforce CC allows us to see data is extremely useful to our professionals so they can get a better control over..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6697344)

SN

Sachin N.

Data Engineer

> "Additionally, the cost can be a bit high for smaller businesses."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6646484)

VR

Verified Reviewer

Senior Software Developer

> "Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216)

IB

Ibrahima B.

Bah

> "The monthly cost is not affordable for small businesses."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6714011)

VR

Verified Reviewer

Asst. Dir. LAG

> "I liked how easy it is to pull reports and to manipulate them to fit your needs."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7130006)

AM

Andi M.

Recuriter

> "It's a bit clunky to use and the terminology is not always commonsense."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040)

SS

Sahil S.

Graduate Assistant

> "Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624)

JB

Jeffrey B.

Store owner

> "Not much to dislike except the cost kinda."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6627227)

AK

Ashkan K.

Senior associate

> "Its scalability and built-in AI features, like product recommendations, help optimize conversions."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531)

VR

Verified Reviewer

Senior Software Developer

> "Cost is quite expensive"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216)

AC

Arnel C.

Team Manager

> "it provides me with the tools i need to successful and gives me options to customize my view"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6495627)

SM

Swetha M.

Senior engineer

> "It's not completely cloud based and don't have the ability to build custom API."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4263688)

KB

Kelly B.

Owner

> "We were able to utilize sales resources in one place and the reports were amazing."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6814061)

AL

Amber L.

Real Estate Agent

> "Sometimes you need to manually enter data that you probably will not need and it can be very time consuming."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3532923)

VR

Verified Reviewer

Owner

> "Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216)

JB

Jonas B.

CEO

> "difficulties in customizing certain features due to technical limitations or additional costs"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4632009)

ET

Emilee T.

Administrative Assistant

> "It improved order management (visibility, tracking, etc.) across the team."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6799376)

MT

Muzamil T.

Sales and Marketing Specialist

> "It is slower than competitors"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3714759)

ALLY M.

Depot Executive

> "The system provided real-time data insights, making it easier to make informed business decisions."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6699542)

SG

Sachin G.

Customer Service Representative

> "Also, there are some compatibility issues with iOS devices."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#SoftwareAdvice___3050081)

[View Reviews](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

SB

Steven B.

owner

> "Since I only sell a handful of digital products (spreadsheet templates), I wanted something simple and inexpensive, but effective."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#SoftwareAdvice___4265760)

SG

Sean G.

Founder

> "Customer service is prompt, however they are quite selective in how they respond to queries, and often seem to ignore information or requests that they don't want to answer. When..."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

SB

Steven B.

owner

> "EDD fit the bill. When I started using it 5 years ago, it was a little buggy, but it now pretty bulletproof and has a lot more features and add-ons."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#SoftwareAdvice___4265760)

SG

Sean G.

Founder

> "Files are not protected despite what is described on EDD's website, which has the potential to lead to large decreases in revenue for your site."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

SB

Steven B.

owner

> "Implemented customer reviews a couple of years ago, which has improved sales."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#SoftwareAdvice___4265760)

SG

Sean G.

Founder

> "Unfortunately EDD doesn't work as advertised, and all downloads sold on your site can easily be accessed for free by anyone without an account on your side."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

BB

Brian B.

Developer

> "Just as the name goes, likewise this application is very easy to use."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___4852557)

SG

Sean G.

Founder

> "My overall experience is poor because the product does not function as advertised and leaves all your files unprotected."

[See full review](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#Capterra___2890331)

[View Reviews](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

## User interface

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

4.55 (100)

[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)

4.65 (111)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Salesforce Commerce Cloud

Top features

36/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#features)

Easy Digital Downloads

15/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/185435/Easy-Digital-Downloads/#features)

### Recognition

Salesforce Commerce Cloud is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Easy Digital Downloads

### Deployment & support

Salesforce Commerce Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Easy Digital Downloads

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Commerce Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

Easy Digital Downloads

-   By Awesome Motive
-   Located in United States
-   Founded in

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[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.7

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-180822/Odoo-vs-Salesforce-Commerce-Cloud)

[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.65 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

vs

[TikTok](https://www.capterra.com/p/237591/TikTok/)[4.59 (635)](https://www.capterra.com/p/237591/TikTok/reviews/)

$499.5/year

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/185435-237591/Easy-Digital-Downloads-vs-TikTok)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Contact vendor for pricing

Price

$349/month

4.7

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-180822/Cin7-Core-vs-Salesforce-Commerce-Cloud)

[Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)[4.65 (111)](https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews/)

vs

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (331)](https://www.capterra.com/p/134005/PrestaShop/reviews/)

$499.5/year

Price

Contact vendor for pricing

4.4

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/134005-185435/PrestaShop-vs-Easy-Digital-Downloads)