# 12d Synergy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 12d Synergy Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/compare/180836-198049/12d-Synergy-vs-Microsoft-Project

---

# 

 12d Synergy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

12d Synergy

## What is 12d Synergy?

Tired of generic systems that can’t handle engineering data? 12d Synergy is your all-in-one solution for the mountains of documents, emails, tasks and data created around your projects. We create an efficient common data environment, streamlining how 9000+ architectural, engineering and construction professionals work and collaborate. Full version control, Intelligent Data Transfers, document transmittals, enforced naming rules. Learn how you can save hours of document headache every day.

## What is 12d Synergy used for?

[Task Management](https://www.capterra.com/task-management-software/)[Document Control](https://www.capterra.com/document-control-software/)[Document Version Control](https://www.capterra.com/document-version-control-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

$5500

Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 12d Synergy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.12dsynergy.com&name=12d Synergy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 12d Synergy

4.3 (29)

VS.

[4.4 (15,339)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$5500

Per Year

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (29)

Ease Of Use

4.1 (22,321)

Value For Money

4.4 (25)

Value For Money

4.3 (15,135)

Customer Service

4.7 (27)

Customer Service

4.2 (12,637)

## 12d Synergy alternatives

[4.5 (13,556)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,127)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (2,948)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180836/12d-Synergy/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Project Planning/Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Reporting/Project Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Task Editing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Edit task information and all related elements

Task Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Task Progress Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Task Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

12d Synergy 89 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create backups and provide methods to recover deleted/lost data

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Manage, organize, and store contact information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Establish guidelines about how much and what kind of data can be stored in the repository

Ability to restore deleted, hidden, or lost data from an email server/system

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Automated or logic-based workflows that assist in the creation of electronic documents

Document Check-in/Check-out

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Finding, identifying and collecting information for legal proceedings

Manage, store and organize emails within the system or via third-party apps

Track delivered, received, and opened emails

Convert data into a code for security

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Verify, organize, manage & store enterprise data assets in a centralized repository

Looking at data from different sources and finding possible duplicates, or identical matches

Communicate using messages within the system

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Ability of websites, web applications, or mobile applications to function without an active internet connection

Level of completion within a task

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Estimate or forecast of a future scenario based on the study of present trends

Ensure that quality requirements and standards are met across production processes

Files and folders are updated in real-time when changes/edits are made

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

An email inbox that can be accessed and managed by multiple individuals

Allow users to access multiple services after entering their login credentials once

UI looks like a spreadsheet

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

Edit task information and all related elements

Import tasks from external sources

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

The process of cross-checking new versions with previous copies to identify changes

Track revisions and updates made to files and navigate between different versions

The process of reverting to a previous version or state

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (29)

4.3

Based on 29 reviews

## Pricing

Value for money

4.4 (25)

Free Trial

Basic

$5,500

Per Year

Value for money

4.4 (25)

4.4

Based on 25 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (27)

4.7

Based on 27 reviews

## User reviews

Overall rating

4.3

Based on 29 reviews

Filter by rating

5(11)

4(15)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SN

Sheri N.

Architect

Architecture & Planning

### "Support is excellent"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 20, 2024

Pros

I especially appreciate all the extended features, particularly the ability to control user access to specific jobs, folders, files, and more.

Cons

It stores large amounts of data in hidden files, which consumes excessive space on the hard drive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Mechanical Engineer

Higher Education

### "Powerful and all-inclusive project management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 27, 2022

Pros

Facilitates collaboration and communication among team members, making it easier to work on projects together. Offers a range of customization options, allowing users to tailor the software to fit their specific needs and workflow.

Cons

Relatively expensive in comparison with other more basic project management softwares so it is recommended only for users that can exploit its full potential.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Glenn B.

Senior Designer

Civil Engineering

### "Standout Document Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2020

When choosing a document management system 12d Synergy clearly stood out as the best in the market for the engineering industry. We would highly recommend.

Pros

Compatibility with most applications through managed folders. Working with remote offices has always been difficult, however 12d Synergy has solved this while maintaining the speed of a local network. Integrated workflows and tasks allow our project managers to keep track of job progress. Email filing is fast and efficient, and with 12d Synergy's search function we're able to find what we're looking for without wasting time. Works well hosted in a cloud server. Publishing and Issuing files to clients, and being able to track files leaving the office. Excellent support, and the development team are open to feature requests. Supplied training documents and videos help with new staff members.

Cons

Limited integration with REVIT, otherwise no cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Richard R.

Associate Technical Director

Civil Engineering

### "12d Synergy on large projects"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2020

I have been using 12d Synergy with very large data sets and its speed and stability is excellent. The user interface makes it very clear who has what checked out.

Pros

The ability to manage and collaborate projects designed in 12d Model is not currently possible by any other collaboration package. It is very smart with synchronising data and minimises how much data you need to transfer. The first time that you open/checkout a file you you have to download the whole file - but subsequent checkins and checkouts, the transfer is extremely quick as 12d Synergy is only up/downloading the changes rather than the whole file. The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.

Cons

Having to host the server hardware requires support from the IT department, but in terms of day-to-day use, I have not found any major issues.

Reasons for choosing 12d Synergy

Whilst we still use alternative products, 12d Synergy is the only collaboration software that allows us to work seamlessly with 12d Model. The ability to manage a folder of files is unique to 12d Synergy and will enable us to investigate collaborating with many different types of engineering design software that we were not previously able to consider. The technical support from the 12d Synergy is extremely good and issues are resolved quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Philip C.

Senior Drainage Engineer

Civil Engineering

### "Working with Folders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 3, 2020

Setting up shared networks on new projects always took time and effort. With 12d synergy, a shared environment is usually available from day one and files are stored in a way that works with the software programs I use.

Pros

Nowadays, very few projects I work on have network servers and files need to be shared and saved to cloud based servers. 12d Synergy is the only program I have used that allows me to check in and check out folders. I don't need to zip folders into a single file like with other cloud based document systems. It is a huge step forward and allows me to work with folders and files the way I want.

Cons

I haven't explored all synergy can do. The bit I use, I love.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Travis M.

Design Manager

Civil Engineering

### "12d Model Management and more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 3, 2020

12d Synergy gives us the ability to work share across the different geographical regions and offices, providing greater flexibility for delivering projects.

Pros

The ability to manage 12d model projects in an easy to use document management system. 12d Synergy allows users to review the history of 12d model projects and being able to roll back if necessary is very important when managing large data sets.

Cons

Lack of detailed analytical data available on users, projects accessed etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Patrick Cavanagh C.

Senior Technician

Civil Engineering

### "12d Synergy #1 CDE "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2020

We (our team) love what 12d synergy has done for our data management issues. Could never go back to using 12d off our server, 12d synergy all the way..

Pros

Better management of our data Team is more productive and efficient Simple interface/easy to use helped with flexible working arrangements

Cons

Limited Integration with other software. eg. open roads / Revit

Switched from

[Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/)

[ProjectWise](https://www.capterra.com/p/205660/ProjectWise/)

Alternatives considered

[Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/)

[ProjectWise](https://www.capterra.com/p/205660/ProjectWise/)

Reasons for choosing 12d Synergy

The only data management system that can productively manage folders. (12d model data)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Ed W.

12DS Administrator

Construction

### "Made us mobile!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2020

our workforce is now w truly global. I can work from home or I can work from Fiji

Pros

Enables users work from anywhere, well, anywhere with a web connection. Works with folders of files. User friendly and uncluttered interface manages bandwidth very well. Puts files in the SAME folder each time

Cons

does not yet have zipped downloads. We move files of several GB (aerial imagery & BIM models) around at times and if users are sloppy with their housekeeping it can hurt colleagues who may be on a very slow web connection - but really this is a user issue and the development team are looking into adding this as a feature

Switched from

[ProjectWise](https://www.capterra.com/p/205660/ProjectWise/)

Didnt support the kind of database we needed it to

Alternatives considered

[ProjectWise](https://www.capterra.com/p/205660/ProjectWise/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Survey Dept. Manager

Construction

### "Civil Survey Perspective"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 9, 2019

The support team is what has enhanced my overall experience

Pros

That it functions almost identical to Windows File Explorer

Cons

That it stores large amounts of data in hidden files consuming way too much space on the hard drive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Quality Manager

Construction

### "12D Synergy Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 9, 2019

Pros

Easy to use and flexible to customize it - filing structures, attributes and workflows

Cons

Connection issues and small bugs... for example, sometimes some function like outlook doesn't work properly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180836/12d-Synergy/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)