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Kore.ai accelerates AI value and control with comprehensive AI offerings for work, process and service coupled with an agent platform and no-code tools.
Information Technology, Tech Support, Education, and Legal
The Kore.ai platform provides several strong NLP rich features for the developers which can be used to make their chatbot solutions really powerful.
Documentation can be a bit difficult to wade through at times.
Its very easy to create any huge bot in a minutes. I am very much interested and liked to work on it.
Managing the versions of the bots since there is no mechanism to rollback to earlier versions.
User friendly Interface that helps new users to understand the software well and good.
Integration configurations can be very messy and impactful on CX e.g. disconnection of chats between Kore and Zendesk.
As overall its a great tool. Nice UI/UX as a developer.
I love the impressive array of features including web search and chat, enhanced technical support, superior customer service, proactive lead generation, unparalleled efficiency.
I'm concerned about denser AI's potential for bias amplification, lack of transparency leading to black-box decision-making, and it's impact on job displacement and inequality.
My experience has been top notch and i will recommend business associates to give it a shot. I already recommended 6 of my close partners and they have very great experience as well.
It is risky to have all your eggs in one basket.
It gives me confidence that I can contact great technical support if I need help understanding the system.
Learning Curve: Acquainting yourself with all of its capabilities can be intimidating at first and require some patience and time.
I was satisfied with the precise and reliable responses provided by Denser AI, effectively addressing all my inquiries.
Kore
Top FeaturesDenser AI
Kore
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