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Inpatient and outpatient rehabilitation facilities
Not provided by vendor
The compliance has been the greatest asset to this product. The research and end result that this team puts into their product with the CMS rules is outstanding.
I have lost $500K because of the poor billing platform that Wellsky uses called Citrix. The customer service for Citrix is horrible.
The service dept is easy to get a hold of and promptly responds to our needs. We have had a great experience with them and highly recommend this software.
No training videos as promised. This has been a very bad experience and Wellsky is to blame.
The ease of use and the visual appearance of the product are superb.
It’s limitations on documentation for the RT’, and lack of use for other clinicians.
The software contains many useful reports to help mainstream your practice. Weekly online meetings to help you make the most of your software.
The software can be overly rigid - it can be difficult to alter or delete billing codes after a note has been signed.
Great customer service, extremely responsive, talented trainers made the transition easy. Day-to-day use is worry-free and super intuitive.
Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors.
I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.
You were limited on the number of charts you could work on at the same time. The scheduling system was awkward and difficult to maneuver.
My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.
IT support struggles in troubleshooting and fixing problems that need to be fixed. These delays have likely cost us thousands of dollars in employee hours.
The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.
The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients.
WellSky Rehabilitation
Top FeaturesCompulink Healthcare Solutions
WellSky Rehabilitation
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Compulink Healthcare Solutions
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