Alleva vs Opus: Which is a better fit?

I like that certain sections are customizable, such as the Intake/BPS and Discharge Plan/Summary; that enables us to select the information that is most important and useful to us.

We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all.

The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness of the staff to create solutions on the fly.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

The slow loading times and glitchy number inputs make using Alleva all day a struggle.

The integration with other tools has also been seamless, and the support team has been responsive and helpful whenever we've needed them.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

We have had a wonderful experience so far with this company. They work very fast to complete tasks and are very good at assisting us with things that we need to complete.

When it come to a the bad about this software, it really is hard for me to find something bad about it.

Great experience with Opus. Amazing, friendly customer service, they can customize to fit our needs quickly.

The scheduling system does not fully meet our needs and has been more difficult to use.

I most appreciate the high level of customer support I receive from OPUS when wanting to make new or additional implementations into the already amazing platform.

Nothing so far, I began using Opus with little or no training as it again guides you through the process including learning how to use the programs.

I recommend this electronic medical record platform to anyone working in behavioral health. Any time I submit a help request, the support team is quick and attentive to resolve the issue.

Some functions are hard to find and you have to fight a little.