# Compare Alleva vs Practice Mate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Alleva and Practice Mate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/180899-210524/Alleva-vs-Practice-Mate --- # Alleva vs Practice Mate Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AllevaPractice Mate2/4 selected [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) [## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment JB CB NR Based on [282 reviews](#user-reviews) Positive 245 Neutral 26 Negative 11 [## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment TB SM cC Based on [171 reviews](#user-reviews) Positive 156 Neutral 8 Negative 7 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Not enough reviews Feature ratings HIPAA Compliant 4.8 Charting 4.7 Patient Records Management 4.7 Practice Management \-- Appointment Management 4.5 73%Fit Missing features Feature ratings HIPAA Compliant 4.9 Charting NA Patient Records Management 4.4 Practice Management 4.5 Appointment Management 4.9 User satisfaction User satisfaction 4.5 User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery. Best for Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency. ## User reviews Pros & cons JB Jacob B. Clinical Director > "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) JB Jacob B. Clinical Director > "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) CB Cody B. Program Manager > "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) JB Jacob B. Clinical Director > "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) NR Nohemy R. Program Director > "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JB Jacob B. Clinical Director > "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) HE Heather E. Lead Therapist > "It is not difficult to learn the different things that are offered on the site." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674) JB Jacob B. Clinical Director > "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) BO Breanne O. Executive Assistant > "Their support team has also been super responsive whenever I’ve had questions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DC Derrick C. Clinician > "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) GJ Giovhanni J. Substance abuse counselor > "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703) KC Kathy C. Clinical Supervisor > "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935) AM Asa M. Behavioral health technician > "From training to running the program it has been easy and convenient for my job position." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) CP Chelsea P. Youth Mentor > "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143) BO Breanne O. Executive Assistant > "Helpful customer support team" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DV Dennis V. Assistant Housing Supervisor Case Manager > "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798) RG Rebecca G. Therapist Intern > "I like that I can enter all client notes for a group on one page so I can use a template." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) VV Veronica V. Clinical Director > "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906) MA Misty A. Compliance Director > "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700) AW Austin W. Peer Support > "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864) ML Marie L. CEO > "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968) MK Misak K. Therapist > "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127) AT Amanda T. Lead Therapist > "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AG Angelina G. Therapist > "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584) TL Tora L. Mental Health Counselor > "Alleva does very well to organize and keep track of documents electronically for our company and clients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877) ED Esther D. Recovery Coach > "Auto saving of notes and not being able to print in communication log section." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450) LK Lynne K. Substance abuse counselor > "use everyday for notes and so far so good" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344) KM Karyn M. Family Counselor > "In ability to edit communication logs has been a challenge in my experience with Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144) PZ Pedro Z. Counselor > "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065) JM Jared M. Peer Recovery Specialist > "Can have login issues or re-connection issues where Alleva fails to login, not due to user error" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614) GC Gary C. Treatment Coordinator > "It's easy to navigate." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263) AR Aaron R. Admissions Director > "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947) AM Asa M. Behavioral health technician > "I was confident after my training." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) NR Nohemy R. Program Director > "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JM John M. COO > "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) SS Starla S. RN - DON > "Trying to get past medical records correctly and wrong times that show up after correct times have been entered" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989) JL Jon L. Admissions and Community Outreach Coordinator > "Easily access case notes and treatment plans to ensure the best experience for our patients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265) DC Derrick C. Clinician > "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) AC Andrea C. Program Director > "I like that you can upload documents so you can eleminate the paperwork" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285) JK Jennifer K. Alumni Coordinator > "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072) AC Ann C. Billing Coordinator > "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486) AT Amanda T. Lead Therapist > "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AM Allison M. Director or UR > "It is conceptually a good product and has a pleasing aesthetic" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) AT Amanda T. Lead Therapist > "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) JM John M. COO > "The thing I like most about Alleva is that you can customize it without changing the functionality of the program." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) TW Tamnika W. Lead Therapist > "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) CM Chris M. Director Of IT > "They also provide training sessions and webinars to help you learn how to use the product effectively." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829) CA Christal A. Clinical > "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911) TW Tamnika W. Lead Therapist > "The way their team works with my company to make improvements to tailor to our needs is unmatched." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) AJ Angie J. LPN > "When you chart a communication note your unable to edit it or delet" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599) TD Tajinder D. Housing Navigator > "Alleva's user friendly interface and its ability to streamline my workflow efficiently." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010) VC Victoria C. Direct Care Staff > "It does not load sometimes and tends to glitch out or not stay on the same screen." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792) LS Lois S. LPN > "User friendly and communication when needing help is excellent" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266) JP Jesus P. Behavioral technician > "time response to technical problems. when having esues it takes to long to get it resove because is not included in A" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332) HS Heather S. Residential Therapist > "The accessibility it provides for our entire team to have access to the same information!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151) TB Tina B. CIT > "I can never get it to log on without highlighting the URL and pressing enter." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704) JC Joshua C. COO > "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235) CG Cynthia G. SUD counselor > "Inserting dates and times for note charting is tedious." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) KC Kayla C. Clinical Services and Program Development > "Our team appreciates the ability and willingness for Alleva to customize our platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238) SG Sanam G. Admissions Coordinator > "It will freeze up at times and take me to the wrong chart or sign me out entirely." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760) JM John M. COO > "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) AT Amanda T. Lead Therapist > "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) EF Elizabeth F. Office Manager > "I like the ease of use with being able to "build" the system to work for our practice in ways that we need." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025) EK Elliot K. Administrative Assistant > "Doesn't work with chrome browser sometimes." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772) AT Amanda T. Lead Therapist > "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) RG Rebecca G. Therapist Intern > "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) CG Cynthia G. SUD counselor > "This program is used company wide and has been very helpful in keeping charts organized." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) JD James D. Director of Impact, Assessment, and Learning > "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640) CH Casey H. Program Manager > "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220) CW Carvell W. Behavioral Health Tech > "Not being able to see clients you are taking notes on" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686) EM Erin M. Clinical Director > "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880) DH Donna H. LPC, LCDC > "The calendar and working with the scheduling does not seem to be an easy thing to pick up." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645) AM Allison M. Director or UR > "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) GD Gabrielle D. Program Manager > "Lack of customization to user interface." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795) CB Cody B. Program Manager > "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) BS Brandon S. Business Development > "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586) CB Chris B. Operations Director > "The customer service experience is NEXT LEVEL!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155) CA Codee A. Office Manager > "There seems to be a lot of glitches and slowness. " [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675) JB James B. Tech > "overall its good its a good product and it is always being update" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036) KS Kiera S. Medical Director, Psychiatrist > "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511) [View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/) TB Tina B. Director of RCM > "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Director of RCM > "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) SM Susan M. Therapist > "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) AS Anna S. owner operator > "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) CC Carolyn C. NP > "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102) MR Misty R. Therapist > "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) MD Marie D. LICSW Mental Health Therapist > "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746) BA Barbara A. Licensed Clinical Social Worker > "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240) TB Tina B. Manager > "We can do all that is needed from one application for our patients and it's secure and compliant." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794) RK Rhonda K. Billing Coordinator > "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) LB Laura B. Provider > "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711) AC Angela C. Admin Asst > "Editing forms and/or invoices are not user-friendly or there is no capability to do this function." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) LV LAURIE V. licensed massage therapist > "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349) RK Rhonda K. Billing Coordinator > "Also, lacks a report that shows claim details before batching and filing claims." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) SM Susan M. Therapist > "There is a little bit of a learning curve with any new system but for me most of the system made sense..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) SM SALLY M. Owner, Speech Pathologist > "Time on line waiting for support, mild confusion in services offered original and new service center." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835) GC Genata C. Clinical Psychologist > "I am able to do my own billing with minimal effort and low overhead. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) MM Mina M. owner > "Also doesn't keep more than about 100 claims / patient visits for viewing" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) MR Misty R. Therapist > "I also like the quick feedback if a claim was submitted incorrectly as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) PS Patricia S. Mental Health Therapist > "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908) KB Kristen B. Psychologist > "The efficiency of submitting my claims each week is phenomenal." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) TC Tonn C. Owner > "This is quite time consuming and labor intensive and not scalable when you're expanding your practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) GC Genata C. Clinical Psychologist > "Practice Mate makes it easy to set up patient profiles and verify coverage. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "I do still have glitch issues." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MR Misty R. Therapist > "The website is secure and HIPPA compliant without being overly complicated" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) ML Marianne L. PRACTICE MANAGER > "It does not keep track of duplication." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791) SC Shelly C. Owner, Billing Specialist > "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532) RK Rhonda K. Billing Coordinator > "Too many steps when posting payments." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) AS Anna S. owner operator > "Clients are able to go in and schedule their own appointments which we all find very helpful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) BR Barbara R. Administrative Assistance > "sometimes the telephone wait is long!" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) HS Henry S. Psychologist > "It keeps track of my clients information and makes billing easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) LB Lauren B. Occupational Therapist > "Not being able to insert charts in documentation" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400) LS Leena S. Physician > "Easy billing excellent value for money fast reliable system I have been using for several years and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425) MM Mina M. owner > "Hard to find reports/invoices etc." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "That is very much appreciated when you are busy and don't have time to wait." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MS Maya S. Administrator > "The other feature that does not work is when insurance payers retract the monies it is difficult to post..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492) IK Ilene K. Owner > "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013) ME Melissa E. Licensed Massage Therapist > "The fee for certain claims, and the inability to submit claims to auto insurance companies" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217) AS Alysha S. LMFT > "I also like that it stores all of my patient information and it's easy to edit." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931) QZ Qinghui Z. Doctor > "no Chinese characters support and the insurance payment can't link to the billed visits automictically." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520) TC Tonn C. Owner > "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) HS Henry S. Psychologist > "I don't want to learn a new system." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) ME Mark E. Clinician > "The billing system consistently works well and any issues are easily resolved." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742) JW Jackie W. Administrative > "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187) AF Angela F. Office Manager > "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) DB Diane B. Provider > "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) AH Amy H. Clinical Social Worker > "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184) KO Kathy O. Medical biller > "I don't like that we can't customize accounting reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992) CP Carolyn P. Lab Manager > "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700) SM Sarah M. Psychotherapist > "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145) CS Catherine S. Provider > "I would recommend Practice Mate to anyone running a small practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740) SA Stephen A. Manager/Counselor > "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070) TB Tina B. Director of RCM > "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) JTJ Jorn T J. D.C. - Doctor of Chiropractic > "Date entry (DOB, injury date etc.) is inconsistent." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338) MF Michelle F. vp of operations > "fixing repairable claims is easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) FL Frances L. admin assistant > "User friendly for people that are not computer savvy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970) SG Susanne G. Licensed Mental Health Counselor > "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410) TD Tuan D. Physician/Medical Director > "Prescription part has a lot of features that seem very poorly designed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) LK Lori K. Owner Licensed Professional Counselor > "Great value for the money and security has been great." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) GG Gabrielle G. Billing Manager > "Some of the canned reports don't seem to work." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347) PK Panagiotis K. Owner Chiropractor > "It was a good experience for the start of my clinic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011) JK James K. PRESIDENT > "As with all Cloud systems, we are at the mercy of network connections." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482) KB Kate B. Psychologist > "Overall it is very easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057) TD Tuan D. Physician/Medical Director > "Many small details and features difficult for me to explain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) SM Susan M. Therapist > "That is a time saver as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TN Tammy N. LPC > "I don't like the fact that all the practitioners can see each others reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862) CYH Chen-Ying H. Owner > "Easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591) JG Jane G. Clinical Psychologist > "Had trouble with the practice management area which I tired briefly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113) KB Kristen B. Psychologist > "The learning curve is very simple." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) DB Diane B. Provider > "I would have way more overhead if I could not have learned of this program." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) LK Lori K. Owner Licensed Professional Counselor > "Easy to learn, easy to used and help is available if needed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) TD Tuan D. Physician/Medical Director > "Not dynamic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) AC Angela C. Admin Asst > "It has been the easiest, yet complete EMR system I have ever used." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) JA Julie A. psychologist > "Too costly once one retires." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974) PH Patrick H. Owner > "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002) SL Sierra L. Chiropractic physician > "Canceling is a pain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360) BR Barbara R. Administrative Assistance > "excellant customer service." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) SCC Sik Chi C. Acupuncturist > "Fee if not careful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183) RV Roberta V. LCPC, CADC > "Ease of use, meets all my software needs very cost effectively. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846158) AR Amanda R. OFFICE MANAGER > "Billing was difficult and lengthy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768) [View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/) ## User interface [Alleva](https://www.capterra.com/p/180899/Alleva/) 4.47 (282) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) 4.55 (171) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Alleva Top features 38/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/180899/Alleva/#features) Practice Mate 30/45 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Communication Management - Compliance Management - Document Management - Electronic Payments - EMR/EHR - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Insurance Eligibility Verification - Insurance Management - Inventory Management - Live Chat - Medical Billing - Multi-Location - Multi-Physician - Patient Engagement - Patient Intake - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine - Telemedicine Integration - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/210524/Practice-Mate/#features) ### Recognition No recognitions have been awarded to Alleva Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Alleva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Practice Mate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Alleva - By Alleva - Located in United States - Founded in 2017 Practice Mate - By Office Ally - Located in United States - Founded in ## Popular Comparisons [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136876-180899/Pediatric-Therapy-EMR-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Contact vendor for pricing Price $59/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.0 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-180899/Jane-App-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.4 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)