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Call tracking solution designed for real estate investors, agents and mortgage loan officers. Patented Deep Trace feature helps identify a caller before the phone rings.
Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents
Skip Trace is great as well, and call tracking numbers that record are amazing. I can go back and listen to a great call or a not so great call and identify sellers current emotional state.
The interface takes some getting used to. Confused at times as to what I'm looking at and how to properly navigate.
Perfect for busy investors like myself and the software is user friendly.
I can sometimes miss incoming calls even when answering the phone immediately.
It was overall great, I think it's the best rvm system for REI, and I will continue to use it.
Sometimes my campaigns stop delivering RVMs during the assigned call times and I have to restart the delivery process.
I love the Caller ID and the calling heads up the software provides indicating my phone will ring. I also really enjoy the simplicity of the software.
I dislike that in this software it doesn't allow the options method when sellers call in as done in call rail.
I have not had it for a super long duration but for now its seamless integration with Bigin is great and the pricing is good too.
We also struggle with the missed calls as we do not want missed calls creating tickets in Zoho Desk, unless there is a voicemail.
Overall experience is excellent. Easy to use, support is great, linking with crm is a huge bonus, and the way it's customizable.
Terrible system; terrible support; not ready for prime time. Good concept; very poor execution.
Its been good so far and I am hoping this changes to great in the near future.
There is lack of guidance on how to do 10DLC compliance certification correctly.
My overall experience with Zoho Voice has been very positive. It’s a robust tool that has greatly improved the efficiency of our customer service team by simplifying call management.
They will steal your money and your phone number and hold them and not refund your money.
REIRail
Zoho Voice
Top FeaturesREIRail
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Zoho Voice
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