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REIRail vs Zoho Voice: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 1,557 reviews from Call Recording users.
% Fit
Missing features
Not enough reviews
Feature ratings
Recording
1.0
Call Transcription
NA
Call Routing
1.0
Call Center Management
NA
Call Monitoring
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Recording
--
Call Transcription
NA
Call Routing
3.9
Call Center Management
3.9
Call Monitoring
3.8
User satisfaction
4.2
User reviews54
Ease of use
4.2
Functionality
4.1
Value for money
4.2
Customer support
4.2
4.0
User reviews45
Ease of use
4.2
Functionality
3.6
Value for money
3.8
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Call tracking solution designed for real estate investors, agents and mortgage loan officers. Patented Deep Trace feature helps identify a caller before the phone rings.

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
180933
5 screenshots
251900
5 screenshots

REIRail

4/43
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • CRM
  • Customizable Reports
  • Event Triggered Actions
  • File Transfer
  • Interaction Tracking
  • IVR
  • Live Chat
  • Multi-Channel Communication
  • Performance Metrics
  • Predictive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Reporting & Statistics
  • Scheduled Recording
  • Third-Party Integrations
  • Voice Mail
  • Caller ID
  • Call Routing
  • On-Demand Recording
  • Recording
See All features
Hide Call Recording Software Features -

Zoho Voice

Top Features
35/43
Show Call Recording Software Features +

REIRail

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Zoho Voice

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REIRail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Voice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
REIRail
  • By Hoozip.com
  • Located in United States
  • Founded in 2015
Zoho Voice
  • By Zoho
  • Located in United States
  • Founded in 1996
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