Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.
Call tracking solution designed for real estate investors, agents and mortgage loan officers. Patented Deep Trace feature helps identify a caller before the phone rings.
Great interface and really easy to produce good looking reports. Excellent customer service - quick, accurate and helpful.
However, I was very disillusioned with this when I saw the summaries it put together were just a sentence or two long, with a link to the Fathom recording.
I love the seamless interface to have it join meetings, and then the little widget that allows you to mark important things in the meeting is a total game-changer for my sales calls.
The interface for my library of recorders is not well organized, and hard to add labels, utilize folders and not have the thumbnails show up.
My overall experience has been superior to any tool that I’ve used. Customer service is very important to me and they are absolutely amazing as well.
Occasionally it gets spellings wrong, or mishears words. But I can still work it out, I was there.
I also love how I can easily share the videos with prospects. The integrations with HubSpot and Zoom have also been a huge help.
I accidentally turned Fathom off once I had started a meeting and couldn't find a way to quickly turn it back on.
Skip Trace is great as well, and call tracking numbers that record are amazing. I can go back and listen to a great call or a not so great call and identify sellers current emotional state.
The interface takes some getting used to. Confused at times as to what I'm looking at and how to properly navigate.
Perfect for busy investors like myself and the software is user friendly.
I can sometimes miss incoming calls even when answering the phone immediately.
It was overall great, I think it's the best rvm system for REI, and I will continue to use it.
Sometimes my campaigns stop delivering RVMs during the assigned call times and I have to restart the delivery process.
I love the Caller ID and the calling heads up the software provides indicating my phone will ring. I also really enjoy the simplicity of the software.
I dislike that in this software it doesn't allow the options method when sellers call in as done in call rail.
Fathom
Top FeaturesREIRail
Fathom
REIRail
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: