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It is used by small, medium and large industries to track and manage the bug life cycle. It helps them collaborate, log and fix issues and view progress with reports.
iOS Developers, Android Developers, JavaScript Developers, and other app developers in general. Also for App Testing/QA teams, and Customer Support teams.
We like that the tool is (forthe purpose how we use it) very complete in its features. All together you get a good tool, with a bunch of features for an amazing price.
Lack of integration with Clockify.me which I use a lot.
I was looking for a software that helps us to reports the bugs in the software that we develop. Luckily I found the zoho bug tracker and it is very much convenient and super easy for us.
Sometimes, navigating through the many pages could be slightly confusing.
It's easy to customize anything, the pricing is great, the support is fantastic and very responsive. They do regular updates and explain everything so you can jump on any new features right away.
Usability is always one of my key requirements for software (if its difficult to use, people wont use it and its a complete waste of money) and it passes the test.
I liked very much the SLAs admin... this is really interesting for SW development industry. Interface very clean and easy to set up.
About the paid features, user is obliged to pay for a small feature.
There is a significant improvement in performance. There is a significant improvement in UI.
The "filter by" version has duplication and not working as expected, especially in the crash report. Sometimes it takes time until the logs appear in the web view.
Regarding the integration and the usability is was very to integrate into our apps, and we get good very good support.
So, overall the balance is negative, as it is damaging my productivity just because they are too insistent on being reviewed. Hope you can now stop asking for it for some time at least.
I've used for android and iOS and the best thing here was how easy it was to implement. Compared with other solutions it was out of the box to have everything working as expected.
The crash report "filter by" is very limited. The crashes usually don't say much, it's very hard to investigate, understand the origin of the crash and how to resolve.
I like that I can view my own logs that I placed in the code. The option to "filter by" is great.
The reason why we decided not to renew the trial was just to avoid an extra expense on the project.
Zoho BugTracker
Top FeaturesBugfender
Zoho BugTracker
Bugfender
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