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msg91 vs WhatsApp Business API: Which is a better fit?

Updated on February 18th, 2024
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Summary
Key features rated by users
Features selected based on 5,495 reviews from SMS Marketing users.
% Fit
Not enough reviews
Feature ratings
SMS Messaging
--
Mass Texting
3.0
Campaign Scheduling
--
Scheduled Messaging
3.0
Message Personalization
3.0
% Fit
Missing features
Not enough reviews
Feature ratings
SMS Messaging
--
Mass Texting
4.6
Campaign Scheduling
--
Scheduled Messaging
--
Message Personalization
NA
User satisfaction
4.7
User reviews42
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.7
4.7
User reviews20
Ease of use
4.8
Functionality
4.5
Value for money
4.5
Customer support
4.6
Price starts from
One-time payment
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

If you are looking for Promotional/Transactional SMS, WhatsApp for Business, Email Marketing Campaigns, and OTP-Authentication via SMS, Email, Voice or WhatsApp. Contact MSG91 today!

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
181053
3 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
2-Way Messaging
207
Important
Activity Tracking
388
Important

msg91

Top Features
28/34
  • Consent Management
  • Drip Campaigns
  • Keyword Tracking
  • Marketing Automation
  • Reputation Management
  • Shortcodes
  • 2-Way Messaging
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Automated Responses
  • Campaign Planning
  • Campaign Scheduling
  • Communication Management
  • Compliance Management
  • Contact Management
  • Customer Segmentation
  • Customizable Templates
  • Engagement Tracking
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Language
  • Open Rate Tracking
  • Polls/Voting
  • QR Codes
  • Reporting/Analytics
  • Scheduled Messaging
  • SMS Messaging
  • Text-to-Win
  • Third-Party Integrations
See All features
Hide SMS Marketing Software Features -

WhatsApp Business API

14/34
Show SMS Marketing Software Features +

msg91

--

WhatsApp Business API

--

msg91
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WhatsApp Business API
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
msg91
  • By Walkover Web Solutions
  • Located in India
  • Founded in 2007
WhatsApp Business API
  • By TeleTweet MarketiX
  • Located in India
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