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Smith.ai vs Kylas Sales CRM: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 4,818 reviews from Lead Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
CRM
1.0
Contact Management
1.0
Lead Capture
2.5
Prospecting Tools
NA
Lead Generation
NA
% Fit
High performer
Feature ratings
CRM
4.8
Contact Management
4.8
Lead Capture
4.8
Prospecting Tools
4.8
Lead Generation
4.8
User satisfaction
4.8
User reviews30
Ease of use
4.8
Functionality
4.8
Value for money
4.7
Customer support
4.9
4.8
User reviews493
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Smith.ai Chat is most useful for businesses seeking to boost online marketing results. Live, professional chat agents & AI chatbots capture, screen, & book web leads to convert new clients 24/7!

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
181278
5 screenshots
210630
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Smith.ai

23/37
  • Document Storage
  • Email Marketing
  • Email Tracking
  • Lead Distribution
  • Lead Generation
  • Lead Nurturing
  • Opportunity Management
  • Prospecting Tools
  • Reminders
  • Sales Forecasting
  • Sales Reports
  • Sales Trend Analysis
  • Task Management
  • Web Forms
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • CRM
  • Customizable Fields
  • Drag & Drop
  • For Sales Teams/Organizations
  • Interaction Tracking
  • Lead Capture
  • Lead Qualification
  • Lead Segmentation
  • Monitoring
  • Pipeline Management
  • Real-Time Data
  • Reporting/Analytics
  • Social Media Integration
  • Source Tracking
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Lead Management Software Features -

Kylas Sales CRM

Top Features
37/37
Show Lead Management Software Features +

Smith.ai

--

Kylas Sales CRM

Smith.ai
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kylas Sales CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smith.ai
  • By Smith.ai
  • Located in United States
  • Founded in 2015
Kylas Sales CRM
  • By Kylas
  • Located in India
  • Founded in 2020
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