Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Smith.ai Chat is most useful for businesses seeking to boost online marketing results. Live, professional chat agents & AI chatbots capture, screen, & book web leads to convert new clients 24/7!
Not provided by vendor
My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.
I am not fighting with them for 6 months of overages and they will only refund 2 months. I now have to dispute the charges with my CC.
I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.
You go in circles dealing with different individuals. When its time to cancel all the reps do is make offers for you to stay, when you eventually cancel they continually charge your credit card.
They have awesome customer service and always make clients feel welcomed and valued.
There's no way to have local staff ran the chat box, only remote receptionists and bots.
The close rate from these leads for a small law firm has been 8% and that is MUCH better than our average advertising close rate - a GREAT value.
The AI Robot that answers after-hours can get confused sometimes but it's only seldom when that happens.
Very useful to gain an understanding of an audience or target market, filters help to adapt results in real-time which is a useful customisation.
It's an inevitable tool for a B2B salesperson or a marketer despite its cost, limitations and terrible support.
Sales navigator allows to find leads and reach them reliably with ease, for quite a modest price. It's very easy to segment the leads and the quality of the contacts is generally high.
Even though it was the reason I signed up in the first place as I don't like free trials where you're automatically charged and committed in case you forget to cancel.
I also love the ease of search - it is so important that I can navigate around the tool quickly to find who I need. This tool is only as useful to me as a sales rep if it can surface up info quickly.
And the filters for messages, they lack them completely.
It is a great software, very convenient, and easy to use. Highly effective and useful software for lead generation as well as talent intelligence.
I dont like that have a 100 contact limit per week to add.
Smith.ai
Top FeaturesLinkedIn Sales Navigator
Smith.ai
--
LinkedIn Sales Navigator
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: