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Smith.ai vs Meritto (Formerly NoPaperForms): Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 5,026 reviews from Lead Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
CRM
1.0
Contact Management
1.0
Lead Capture
2.5
Lead Generation
NA
Pipeline Management
--
% Fit
Missing features
Feature ratings
CRM
4.5
Contact Management
4.5
Lead Capture
4.5
Lead Generation
NA
Pipeline Management
NA
User satisfaction
4.8
User reviews30
Ease of use
4.8
Functionality
4.8
Value for money
4.7
Customer support
4.9
4.6
User reviews617
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Smith.ai Chat is most useful for businesses seeking to boost online marketing results. Live, professional chat agents & AI chatbots capture, screen, & book web leads to convert new clients 24/7!

Higher Education Institutions, Universities, Colleges, Schools, Study Abroad Consultants, Coaching Centre, Vocational Training Institute

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
181278
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Smith.ai

23/37
  • Document Storage
  • Email Marketing
  • Email Tracking
  • Lead Distribution
  • Lead Generation
  • Lead Nurturing
  • Opportunity Management
  • Prospecting Tools
  • Reminders
  • Sales Forecasting
  • Sales Reports
  • Sales Trend Analysis
  • Task Management
  • Web Forms
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • CRM
  • Customizable Fields
  • Drag & Drop
  • For Sales Teams/Organizations
  • Interaction Tracking
  • Lead Capture
  • Lead Qualification
  • Lead Segmentation
  • Monitoring
  • Pipeline Management
  • Real-Time Data
  • Reporting/Analytics
  • Social Media Integration
  • Source Tracking
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Lead Management Software Features -

Meritto (Formerly NoPaperForms)

Top Features
30/37
Show Lead Management Software Features +

Smith.ai

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Meritto (Formerly NoPaperForms)

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Smith.ai
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Meritto (Formerly NoPaperForms)
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smith.ai
  • By Smith.ai
  • Located in United States
  • Founded in 2015
Meritto (Formerly NoPaperForms)
  • By Meritto
  • Located in India
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