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Smith.ai Chat is most useful for businesses seeking to boost online marketing results. Live, professional chat agents & AI chatbots capture, screen, & book web leads to convert new clients 24/7!
Enterprise customers who want to transition from paper business cards to our contactless digital business card solution that on average captures 300% more leads and allows companies to gain an edge.
My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.
I am not fighting with them for 6 months of overages and they will only refund 2 months. I now have to dispute the charges with my CC.
I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.
You go in circles dealing with different individuals. When its time to cancel all the reps do is make offers for you to stay, when you eventually cancel they continually charge your credit card.
They have awesome customer service and always make clients feel welcomed and valued.
There's no way to have local staff ran the chat box, only remote receptionists and bots.
The close rate from these leads for a small law firm has been 8% and that is MUCH better than our average advertising close rate - a GREAT value.
The AI Robot that answers after-hours can get confused sometimes but it's only seldom when that happens.
Great team, very responsive. They love their own product and their enthusiasm to support is noted and appreciated.
The pop feature doesn’t always work you have to keep trying. They keep coming up with extra charges specially in the design aspect.
So convenient, easy to use and a great concept. People love seeing it in action and the ease of connection.
I wish the administrator could clone team members. Logo editing is disappointing.
The integration with Hubspot was super easy and allows us to seamlessly capture and manage leads from our sales and marketing teams. The UI and UX is super clean, appealing, and intuitive.
It is a bit tricky to set up, but with the guidance of the onboarding team I was up and running in no time.
People are always impressed and it is an excellent ice breaker. When I meet people at trade shows, they don't forget me. I absolutely love this software.
I don't like that there are some glitches in adding additional social squares and having them not show up as expected without a browser window refresh.
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