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Smith.ai Chat is most useful for businesses seeking to boost online marketing results. Live, professional chat agents & AI chatbots capture, screen, & book web leads to convert new clients 24/7!
Entrepreneurs, Marketers & Agencies
My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.
I am not fighting with them for 6 months of overages and they will only refund 2 months. I now have to dispute the charges with my CC.
I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.
You go in circles dealing with different individuals. When its time to cancel all the reps do is make offers for you to stay, when you eventually cancel they continually charge your credit card.
They have awesome customer service and always make clients feel welcomed and valued.
There's no way to have local staff ran the chat box, only remote receptionists and bots.
The close rate from these leads for a small law firm has been 8% and that is MUCH better than our average advertising close rate - a GREAT value.
The AI Robot that answers after-hours can get confused sometimes but it's only seldom when that happens.
Clever Messengers customer support is amazing. And like I said, it seems like the software is constantly getting updates and addons.
The Lack Of Sales Training Is The Biggest Missing Ingredient.
The quality and depth of the product coupled with amazing support and documentation is top notch.
I am now out (Sensitive Content Hidden) for a product I am not using and they are refusing to be flexible on this.
The support I received was so kind and helpful that it will make you feel like you were working with your family or favorite friends. Truly authentic and truly kind people are running this company.
One thing that annoys me is that the builder suddenly hangs once in a while. It only happens sometimes, though.
I love how easy it is to get started with Clever Messenger. Their support team is amazing and very responsive too.
I really didn't find anything that was bad with Clever Messenger.
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