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Healthcare, Hospital, Doctor, Nurse, Healthcare Admin, Healthcare C-Suite, Dentist, Psychiatrist, Medical Practitioner, Clinician, Cosmetic Practitioner, Medical Consultant, Medical Specialist.
DocVilla is used by single provider practices to large medical outpatient clinics. DocVilla is built for multispecialty practices and can be used by physicians, psych, pediatrics, gynecologists, etc.
It is easy to use, functional and has a lot of options to customise it. The customer support it amazing, the best I have experienced.
The only problem we have encountered with Heydoc is the video calls. Sometimes they will not connect.
On board who is always very quick, help and responsive to any queries, always on hand to help with any queries or provide direction. Overall very happy we made the switch.
Struggling with some emails being received by recipients payments showing on invoices that have been paid to our doctors billing service as they don't use Heydoc.
Heydoc has a modern and clean setup and easy to use software. The Heydoc and Microsoft integration is very good and helpful when you need to complete forms.
Allocating payments against invoices is very tedious as there is no option for multiple payments.
Heydoc is a powerful practice management solution that allows seamless tracking of patient details, appointments, scheduling and clinical information, including practitioner and patient communication.
The new Data tab is also a lot more complex and difficult to use than the previous "Analytics" tab.
The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.
I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.
I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.
The engineering team develops anything that I need and is missing.
Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.
We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.
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