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The best fits are businesses that maintain steady monthly website traffic and use lead information to set appointments. We also partner with marketers who are interested in reselling white label chat.
Retail, E-Commerce, Ed- Tech, Banking, Software, Media
I appreciate the knowledgeable people who answer the chats; the prospects seem satisfied. Also, it is great that I only pay for actual "sales" leads.
The emails could be confusing, and the operators are not very customizable to the needs of different types of businesses. There also could be a lack of information retainment for reviewing overall.
The team at Apex are great. Easy setup and a great price.
However, the cost was a bit high, and there was a lack of customization and a lack of storing information for the overall reviews.
I receive transcripts of the calls so I can see that entire conversation. The ApexChat agents are fantastic.
In the beginning, we were charged for a few sales that were not accurate.
We don't have to worry about it. It is integrated with our CRM, Marketsharp, so all of our leads are in the system when we show up every morning.
The billing is a bit odd too. Sometimes you get an email about one cost and when you click into it, it's another cost.
If you are looking for a chatbot that is easy to customize and set up, Botsonic is a great solution. They have done everything on the backend so you can quickly customize and launch a useful chatbot.
The most least thing that I dislike about Botsonic is its inability to answer questions accurately.
The biggest feature that I like most about Botsonic's Chatbot is its implementation process. More or less, to take out all of the coding that other bots require was a wonderful feature.
Having trouble connecting to API - want to make my chatbot available on WhatsAPP, but it proves to be a challenge for me.
Moreover, the sophisticated branding capabilities of Botsonic allow for seamless white-labeling, making it a valuable asset for enhancing our digital customer engagement strategy.
As a fairly new company it can be scary if they get bought out and my customers don't have a choice to stay or go.
What I like most about Botsonic is about how, if you ask it, it will actually participate in instructing you on how to best instruct it. And, those instructions are spot-on.
The inability to train the bot on private knowledge base data. The only option is to upload.
Prioritize real-user-identified key features according to your needs to find your best fit.
Blazeo
Top FeaturesBotsonic
Blazeo
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Botsonic
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