# Compare Chatfuel vs ManyChat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Chatfuel and ManyChat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/181770-206636/Chatfuel-vs-ManyChat

---

# Chatfuel vs ManyChat Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ChatfuelManyChat2/4 selected

[Chatfuel](https://www.capterra.com/p/181770/Chatfuel/)[4.3 (28)](https://www.capterra.com/p/181770/Chatfuel/reviews/)

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)[4.6 (72)](https://www.capterra.com/p/206636/ManyChat/reviews/)

[## Chatfuel](https://www.capterra.com/p/181770/Chatfuel/)[4.3 (28)](https://www.capterra.com/p/181770/Chatfuel/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

FB

Based on [28 reviews](#user-reviews)

Positive

23

Neutral

3

Negative

2

[## ManyChat](https://www.capterra.com/p/206636/ManyChat/)[4.6 (72)](https://www.capterra.com/p/206636/ManyChat/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4

Reviews Sentiment

Based on [72 reviews](#user-reviews)

Positive

67

Neutral

2

Negative

3

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,721 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

NA

Chat/Messaging

\--

Real-Time Notifications

NA

Real-Time Monitoring

NA

Mobile Access

\--

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.5

Real-Time Notifications

NA

Real-Time Monitoring

NA

Mobile Access

NA

User satisfaction

User satisfaction

4.3

User reviews[28](https://www.capterra.com/p/181770/Chatfuel/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.0

Customer support

3.7

User satisfaction

4.6

User reviews[72](https://www.capterra.com/p/206636/ManyChat/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$15Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Chatfuel is the leading chatbot platform for Messenger. We help agencies and businesses build bots, no coding required. Increase sales, personalize marketing and automate support, all with Chatfuel.

Best for

Marketing Consultant , Marketing Communications Manager , Marketer , Digital Marketing Specialist , Ecommerce Consultant , Digital Marketing Consultant , Small Business Consultant

## User reviews

Pros & cons

FB

Felix B.

Co-founder

> "We set up Chatfuel to automate the initial part of the conversation (what model, what colors, what budget, what time constraints and so on) and it has worked well - it was well worth the..."

[See full review](https://www.capterra.com/p/181770/Chatfuel/#Capterra___6567252)

Melissa P.

Director of Communications

> "The mid-pandemic changes in tiered pricing was inconvenient for a non-profit on a limited budget."

[See full review](https://www.capterra.com/p/181770/Chatfuel/#Capterra___2659749)

[View Reviews](https://www.capterra.com/p/181770/Chatfuel/reviews/)

JH

Joy H.

Independent Sales Consultant

> "The automation allowed me to connect with customers without having to be tied to my phone responding to messages."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___6568245)

KC

Kelby C.

President

> "Adding an additional account caused the primary account to disconnect from Meta and issues for the following week because their system didn't..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#GetApp___4999396)

MR

Mugume R.

Manager

> "I value the advantages I've experienced, including increased effectiveness in managing repetitive activities, improved user engagement through..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___5062520)

GS

Guilherme S.

Owner

> "The app simply won't work and they offer no support whatsoever, not even after subscribing to the paid version of the app."

[See full review](https://www.capterra.com/p/206636/ManyChat/#GetApp___4945818)

EL

Ettore L.

manager

> "I like to use it a lot for my customer support in Facebook page, but also to make myself known and create a good gamification opportunity that..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___5079705)

EL

Emil L.

Graphic Designer

> "Privacy concerns: Chatbots may raise privacy concerns for certain users, especially if they are being utilized to process orders or payments."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4384325)

EL

Ettore L.

manager

> "I have been using Manychat for several years and I must admit that it is the market leader for the chatbot sector, I find it a very useful..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___5079705)

MW

Montrez W.

Ceo

> "Only thing I didn’t like about ManyChat is its support system."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___6026465)

VR

Verified Reviewer

Content Creator

> "It helps automate the business, speeding up answers to frequently asked questions and improving overall efficiency."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4976802)

Dave N.

Owner

> "The pricing is too high, and integrating with other tools required lots of patchwork zapier solutions"

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___3730861)

MD

Mike D.

Founder

> "Love it, implement advanced chatbots for clients like looking up documents in the cloud and sending to them etc."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___6169734)

IS

Ivan S.

Web developer

> "The only downside for me is the pricing, which may be a bit steep for some users."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4402401)

MR

Mugume R.

Manager

> "Overall, ManyChat has shown to be an effective tool for boosting client interaction and optimizing my business procedures."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___5062520)

Adrian A.

Digital Project Manager

> "I am from argentina and here we have some issues to pay in dollar."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4307169)

GB

Goma B.

Instructor

> "The platform's UI is intuitive, and setting up chatbots and automating conversations is a straightforward process."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4795017)

IL

Imran L.

CEO

> "What I don't like about it is, and this isn't manychat's issue is that if I have facebook business manager and manychat apps on my phone, both..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___2901425)

PD

Pianist D.

Lecturer

> "It's ability to automate has enabled me to set up chatbots to handle similar querries hence saving my time to focus on other tasks"

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4688589)

SH

Shalm H.

Brand Manager

> "We have a full understanding of tags and requirements to contact them, however, support is unwilling to assist. When ManyChat uploads the..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___2483309)

JH

Joy H.

Independent Sales Consultant

> "Overall, it was positive, and honestly, I may become a customer again one day."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___6568245)

CS

Carlos S.

Founder

> "It becomes dependant on Facebook and Instagram, so several times the support team cannot do anything to help."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___3391210)

GR

Gustav R.

it

> "This makes it simple to experiment with various queries, phrases, graphics, and other elements to determine what appeals to your leads the..."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4539242)

VR

Verified Reviewer

CEO

> "Managing more than one account at the same time may prove cumbersome."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___3167960)

Gaurav J.

Sr. Ecommerce Marketing Manager

> "We are still using Manychat in our company to address new and existing clients with new launches and Broadcasting Offers."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4039828)

SH

Shalm H.

Brand Manager

> "We pay for 10,000 contacts each month ($65 USD / mth) yet we are unable to contact them."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___2483309)

KC

Kelby C.

President

> "The platform has a lot of great features that don't consistently work."

[See full review](https://www.capterra.com/p/206636/ManyChat/#GetApp___4999396)

BO

Bryan O.

Leader

> "Not a great follow-up tool for the long term due to restrictions."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___3489769)

Zane Zdenek V.

Founder

> "Relatively easy to set up , some tasks are more advanced and you will need time to read through the guides."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___5020923)

EW

Erin W.

Founder

> "Messenger sometimes breaks its own linking infrastructure. Because it's a bot, it might disappear from a user's chat history."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___2361354)

PD

Pianist D.

Lecturer

> "its efficiency and time-saving ability has helped me to communicate efficiently with my customers hence saving time."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4688589)

VR

Verified Reviewer

CEO

> "I found it very hard to use and I wasn’t successful on how to use it."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___2884227)

EL

Ettore L.

manager

> "I like to connect with activecampaign and similar tools"

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___5079705)

LH

Lindsay H.

Owner

> "Too expensive."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___3468157)

LL

Leslie L.

owner

> "Essentially, ManyChat empowers my company to deliver and exchange the content that our audience desires."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___4780440)

SH

Shalm H.

Brand Manager

> "Very poor support and very poor functionality."

[See full review](https://www.capterra.com/p/206636/ManyChat/#Capterra___2483309)

[View Reviews](https://www.capterra.com/p/206636/ManyChat/reviews/)

## User interface

No images or videos  
provided by vendor

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

4.56 (72)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Chatfuel

Top features

15/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/181770/Chatfuel/#features)

ManyChat

10/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/206636/ManyChat/#features)

### Recognition

No recognitions have been awarded to Chatfuel

No recognitions have been awarded to ManyChat

### Deployment & support

Chatfuel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ManyChat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Chatfuel

-   By Chatfuel
-   Located in United States
-   Founded in 2015

ManyChat

-   By ManyChat
-   Located in United States
-   Founded in

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4.2

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4.5

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