Track CRM vs Kylas Sales CRM: Which is a better fit?

The depth & the flexibility of configuration allows you to be flexible on monitoring "what matters most to you" and I learn "best practices" from their teams' and other customers talent.

Hard it is to get rid of contacts or merge them. The reports - too many and too vague.

The system is super user friendly for agents and easy to learn. The real time visibility agents have into their performance helps create an atmosphere of friendly competition in the department.

It is slow to update and if over loaded there are many errors. Which slows down productivity.

Track is a great system at a very affordable price. It works well for tracking our leads and bookings, and the updates over the past few years have been very helpful.

Unfortunately, the reservations system we use does not talk to Track and there's nothing we can really do about that, so that it one major downside.

The ease of communication with our guests is great, and when I have staff that work different schedules they are all able to work as a team and cover all of our leads.

It is missing features that are standard with most software's. For example, the search engine does not search the entire software and pick up on related items to the search word.

This is perfect product that i want to use for my company daily needs, support team is also good and revert on time with resolution.

Few options are not customisable. Sometimes software will stuck while using.

Very easy even for first time users, Reports are awesome, Integration made easy because of excellent support from the implementation team.

This is lil difficult for our sales rap to use it smoothly.

The overall experience with Kylas has been wonderful. They have an amazing customer success team who are always willing to help and guide the customers whenever required.

Complicated UI makes a it a little difficult to get use to the software.

I like all features of Kylas , it is easy to use , call and email facility good , whatsapp integration is good , all good.

Rigid customization in some aspects of the software.