Insight vs Treatwell: Which is a better fit?

Definitely do your research, there are much better salon software brands out there. So happy we finally made the move and saved money with so much more that benefits us and our clients.

Difficult to use, difficult to learn, terrible customer support, very little training or assistance with set-up. Lots of reports, however, most of them are pretty useless.

It is very reliable and the customer service is excellent. I use the cloud version with online booking being one of the many benefits.

What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them.

The customer support and sales staff have been fantastic. Incredibly nice and patient as I got the system up and going, and they've continued to be helpful as I tweak things here and there.

The reports were confusing, more so than any other software I've used.

I love the ease of reports and download to quickbooks for simplified bookkeeping process. The online booking is excellent for customer convenience and retention.

I was very scared to get a new system in the shop. But after it was all set up and working for about six months.

Treatwell helps to fill in the gaps in your booking calendar and brings many, new loyal clients, which I am very grateful for.

There is no cancellation list facility, this is frustrating for clients and disappointing for me as most other calendar management software now has this very useful facility.

I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.

Because when someone book for 2 treatments, we always loose our time for this gap with nothing. I cancel treatwell widget software because the staff gave me different information quite often.

Professional and friendly it is helpful 🙂 my quirys are answered and I am happy with the service.

Difficult for customers to pay via treatwell if already booked via pay at salon. I wish it had a pay at salon option where they can pay via card.

I really enjoyed having the income boost in January. Just liking the clarity and simplicity.

It has done the occasional weird thing where it was synced up with an external calendar and has then randomly un-synced.