# Compare iTRUST vs Acuity Scheduling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare iTRUST and Acuity Scheduling based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/181958-191978/iTRUST-vs-Acuity-Scheduling

---

# iTRUST vs Acuity Scheduling Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

iTRUSTAcuity Scheduling2/4 selected

[iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## iTRUST](https://www.capterra.com/p/181958/iTRUST/)[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

5

Ease of Use

5

Customer Service

5

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

150

Neutral

1

Negative

0

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [5,748 reviews](#user-reviews)

Positive

5,570

Neutral

147

Negative

31

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Patient Scheduling Software

15 / 41

Only iTRUST

-   Check-in/Check-out
-   Commenting/Notes
-   EMR/EHR

Best performer

24 / 41

Only Acuity Scheduling

-   Alerts/Notifications
-   API
-   Billing & Invoicing

User satisfaction

User satisfaction

5.0

User reviews[151](https://www.capterra.com/p/181958/iTRUST/reviews/)

Ease of use

5.0

Functionality

5.0

Value for money

5.0

Customer support

5.0

User satisfaction

4.8

User reviews[5,748](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Optometrists, Ophthalmologists, Opticians, Eye Care Providers

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

VR

Verified Reviewer

HR Generalist

> "The system is powerful yet intuitive, offering strong security, excellent workflow automation, and seamless..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651)

Kegan O.

Operations Manager

> "some advanced features take time to learn, and the initial setup can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978)

DK

David K.

Owner Operator

> "I like the work flow and auto-coding features to equip the employee with many tools that they would need for..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7160514)

VR

Verified Reviewer

Admin

> "The initial learning curve can be a bit steep, especially for new users."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144423)

VR

Verified Reviewer

HR Generalist

> "I loved how iTRUST combines a clean, user-friendly interface with powerful AI-driven features that streamline..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7053651)

VR

Verified Reviewer

Owner

> "There were moments where the process felt a bit slow or repetitive."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125975)

VR

Verified Reviewer

Admin

> "Once familiar with the system, navigation becomes fairly intuitive, and the interface supports day-to-day tasks..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144423)

JW

Joe W.

Owner

> "The platform could be clunky at times and not always easy to navigate, which made using it a bit frustrating."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7001081)

VR

Verified Reviewer

Project Manager

> "iTRUST has improved workflow efficiency, reduced patient wait times, and helped us manage billing more accurately."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7054044)

Christopher O.

Paralegal

> "That this platform was not created sooner."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144214)

Kegan O.

Operations Manager

> "The patient communicate tools are useful, helping streamline outreach and follow up"

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978)

RM

Richard M.

Patient Care Coordinator

> "Sometimes the automation system makes minor mistakes."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7000476)

Kegan O.

Operations Manager

> "It provides a strong combination of ease of use, reliable patient communication tools, and solid security features"

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125978)

Christopher O.

Paralegal

> "I do not have many issues with this product."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144214)

Gavin G.

Administrator

> "The interface is clean and intuitive, which saves time and reduces errors."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7125868)

Willi V.

President

> "Doing all these things in a coordinated way, using our old manual method, was a mess."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6826144)

VR

Verified Reviewer

Customer support specialist

> "Communication with patients has been smooth and reliable, which really helps keep everything organized."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144274)

VR

Verified Reviewer

Operations Director

> "The thing that I least like about iTRUST is the price point."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6852910)

Anthony S.

Editor

> "The platform felt user-friendly, and everything was clearly explained, which made completing the tasks quick and..."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144325)

Kathrine K.

Planning Tech

> "The pricing is a little bit expensive per month."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___6670056)

VR

Verified Reviewer

Customer support specialist

> "The platform is user-friendly, with a clean layout that makes it easy to navigate and find what you need."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___7144274)

VR

Verified Reviewer

Admin Asst

> "It took me a while to get the hang of how it all flows together."

[See full review](https://www.capterra.com/p/181958/iTRUST/#Capterra___5057065)

[View Reviews](https://www.capterra.com/p/181958/iTRUST/reviews/)

JR

Jeff R.

Project Manager

> "I have used this for 8+ years and it is so easy to create a customer facing site for customers to book appointments, it syncs up with my..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7161366)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

Christine B.

Pilates transformation expert

> "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

JR

Jeff R.

Project Manager

> "When setting up multiple calendars things get a little confusing for a first time user. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7161366)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

Christine B.

Pilates transformation expert

> "Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

Gwen S.

Founder and CEO

> "It was just too expensive for the fact that you have to pau for squarespace already."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

DD

Debbie D.

Administrtaion

> "I did not like the customer service."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7163548)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

DD

Debbie D.

Administrtaion

> "We could book clients via the booking link, and clients seemed to enjoy the easiness of it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7163548)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

YL

Yasmine L.

Esthetician

> "I also like how you can customize your landing page."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7136326)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

Gwen S.

Founder and CEO

> "The interface is great and perfect to have on site booking without needing another program."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

JE

JOSUA E.

FINANCE DIRECTOR

> "Sometimes the interface feels a bit crowded."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530)

ADM

Adelia D M.

Senior Field Service Engineer

> "The automated reminders has always been a life saver for me as they always keep me aware of any upcoming schedules so that i don't miss..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

CB

C B.

Director

> "Since squarespace very poor no response to issues that affect my customers"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6005569)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

CC

Chermaine C.

Business owner

> "The ability to easily set up different appointment times and that it saves client information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6803726)

MO

Magdalena O.

Admin

> "Pricing isn't fit for the local market in Poland."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6035617)

ADM

Adelia D M.

Senior Field Service Engineer

> "It has helped me to simplify scheduling by using automations to do the entire scheduling work."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

CB

Claire B.

Senior Social Media Editor

> "The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4726440)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

No images or videos  
provided by vendor

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,748)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

iTRUST

15/41

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Billing & Invoicing
-   Broadcast Messaging
-   Calendar Management
-   Cancellation Management
-   Check-in/Check-out
-   Commenting/Notes
-   Customizable Branding
-   Electronic Signature
-   Email Marketing
-   EMR/EHR
-   Faculty/Staff Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Mobile Access
-   Multi-Location
-   Multi-Physician
-   Multiple Appointment Types
-   No-Show Tracking
-   Online Scheduling
-   Patient Communications
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Payment Processing
-   Pre-Appointment Screening
-   Prescription Renewal
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics
-   Room Scheduling
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Virtual Meetings
-   Wait List Management

[See all features](https://www.capterra.com/p/181958/iTRUST/#features)

Acuity Scheduling

Top features

24/41

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Billing & Invoicing
-   Broadcast Messaging
-   Calendar Management
-   Cancellation Management
-   Check-in/Check-out
-   Commenting/Notes
-   Customizable Branding
-   Electronic Signature
-   Email Marketing
-   EMR/EHR
-   Faculty/Staff Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Mobile Access
-   Multi-Location
-   Multi-Physician
-   Multiple Appointment Types
-   No-Show Tracking
-   Online Scheduling
-   Patient Communications
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Payment Processing
-   Pre-Appointment Screening
-   Prescription Renewal
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics
-   Room Scheduling
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Virtual Meetings
-   Wait List Management

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

iTRUST

Best Value OptometrySoftware (2026) 

Best Value OptometrySoftware (2024) 

Best Value OptometrySoftware (2023) 

Acuity Scheduling is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

iTRUST

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

iTRUST

-   By iTRUST
-   Located in United States
-   Founded in

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

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