iTRUST vs Compulink Healthcare Solutions: Which is a better fit?

It is very easy to use, functional and the most important is having a good customer service.

Kayla K

Research Clerk

It's difficult to find a negative thing to say about ITrust.

I love that I trust has multiple templates to use and the scheduling options are fantastic. I can send text messages to clients using this software to remind them of appointments.

Wasted thousands on old systems that performed a tenth of this system's functions.

Excellent optometrist software and easy to use. Really like the automated scheduling and the ability to e-prescribe medications.

I wish iTRUST was used in other medical fields. My husband could use this product at his dental practice there EHR is a lot worst.

Helen H

Administrator

I have been very happy with the level of service received. Very good value for money and recommended to others.

There is always difficulty with using a new platform, and at times it seemed confusing, but once I learned how to use it, it was smooth sailing.

Great customer service, extremely responsive, talented trainers made the transition easy. Day-to-day use is worry-free and super intuitive.

Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors.

I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.

You were limited on the number of charts you could work on at the same time. The scheduling system was awkward and difficult to maneuver.

My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.

IT support struggles in troubleshooting and fixing problems that need to be fixed. These delays have likely cost us thousands of dollars in employee hours.

Nicole N

Licensed Clinical Psychologist

The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.

The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients.