# Compare CloudTalk vs Squaretalk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CloudTalk and Squaretalk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/182004-219046/CloudTalk-vs-Squaretalk-Matrix

---

# CloudTalk vs Squaretalk Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloudTalkSquaretalk2/4 selected

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[## CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [268 reviews](#user-reviews)

Positive

237

Neutral

8

Negative

23

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [102 reviews](#user-reviews)

Positive

101

Neutral

0

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 4,824 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Call Center Management

4.1

Dashboard

3.7

Call Logging

4.6

Call Recording

4.3

Call Tracking

5.0

74%Fit

Not enough reviews

Feature ratings

Call Center Management

4.7

Dashboard

\--

Call Logging

4.8

Call Recording

4.8

Call Tracking

4.7

User satisfaction

User satisfaction

4.4

User reviews[268](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.9

User reviews[102](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

## User reviews

Pros & cons

DV

Dhanesh V.

Team lead

> "Genuine and integrations are good"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___7062481)

AS

Andres S.

Recruitment Manager

> "Reception is unstable.assigning a caller ID takes over one month.they will do unexpected maintenance during the..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4604853)

ZB

Ziya B.

Advanced Systems Engineer

> "Access to customer information within the platform has streamlined workflows, and the call quality is..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4814207)

ZB

Ziya B.

Advanced Systems Engineer

> "The pricing may be costly for small businesses."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4814207)

Nishant B.

BDM

> "CloudTalk is intuitive and easy to use, with excellent call quality and reliable global connectivity."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___6868922)

AS

Anna S.

Lead Gen Specialist

> "The icon beside the phone number is not that functional and most of the time when numbers are being copy/paste on..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3221157)

CV

Chandu V.

Sales manager

> "Its easy to use and configure, user-friendly and docent take much to make a new team mate learn ,"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___6802905)

VR

Verified Reviewer

General Manager

> "The call quality was poor and they overcharged us and will not refund after cancellation so buyer beware before..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#GetApp___3287308)

FD

Faye D.

sales representative

> "never had any issues, great for listening back to calls"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___6700581)

AC

Andres C.

Marketing Specialist

> "Managing voicemails can be a bit tricky, and their computer client misses calls if your computer sleeps."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3102332)

ZB

Ziya B.

Advanced Systems Engineer

> "It has revolutionized our communication processes, enhancing efficiency and customer interactions."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4814207)

Anthony A.

General Manager

> "Dropped calls created an extra administrative burden for us to call back for our customers to try and call us..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3290036)

EA

Enrico A.

Customer Service Manager

> "It comes with amazing VoIP features and also makes call tracking easy"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___6168528)

CC

Ciaran C.

CEO

> "Cloudtalk started ok for us - sadly the system was not the easiest to use for some team members and the app was..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#SoftwareAdvice___2987768)

CV

Chandu V.

Sales manager

> "good with calls reports"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___6802905)

NA

Nicolae A.

owner

> "I asked them if they can let me try it for few days, considering that I still have free trial perioad. And they..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3254007)

ZB

Ziya B.

Advanced Systems Engineer

> "CloudTalk stands out as an efficient and reliable communication solution."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4814207)

BJ

Bianca J.

Business Owner

> "Credit runs out much more quickly when you pay for a plan that it does in the trial version."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3094768)

AA

Araceli A.

Customer Service Representative

> "It is perfect to call, leaving a trustful record of calls and follow-up cases; it is possible to connect to your..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3237711)

BJ

Bianca J.

Business Owner

> "There's no clear itemised call charge list, when I asked for one they never got back to me."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3094768)

FK

Filip K.

Marketing Specialist

> "It's simple and intuitive, providing everything we need and want at a much lower price than any of the..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4351880)

CM

Chris M.

DIRECTOR

> "Lag on calls, but this is a problem across the board with most VOIP software."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3022246)

VR

Verified Reviewer

Head of Marketing

> "It is a great tool to connect with customers around the world, in our case usually free of charge."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4565606)

GG

Georgi G.

Director

> "The mobile apps seem to be outdated and problematic, compared with the web interface."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2905915)

JS

Jordan S.

CTO,Co-Founder

> "The tool is really really easy to use and the call notification for inbound calls worked really well!"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3588819)

AA

Araceli A.

Customer Service Representative

> "In the beginning, it could be challenging to configure the software; you will have to request a support call."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3237711)

VR

Verified Reviewer

Digital Marketing Director

> "Perfect integration with HubSpot so we are able to keep track of all the calls and engagement."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2848515)

VR

Verified Reviewer

General Manager

> "We tried for a month, were charged and paid for 13 months then told "tough shit" read the terms of service, no..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#GetApp___3287308)

AR

Adam R.

CEO

> "The idea of the software being able to tie remote-access cell phones together is wonderful, but not fully fleshed..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2955448)

PD

Philipp D.

Director

> "Outbound calls are expensive in our region (though this is typical for all products on the market)"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3283052)

TH

Telmo H.

Account Manager

> "Customer support helped us a lot in getting a German mobile number, which was quite hard to get with the..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3041287)

PD

Philipp D.

Director

> "Mobile app functionality is a bit outdated"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3283052)

FL

Frederico L.

Head of the Customer Service

> "The integration process was enjoyable, as we had a dedicated Sales manager taking care of our implementation. As..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2511295)

TH

Telmo H.

Account Manager

> "The App is quite basic and has a lot of bugs, would love to see it updated."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3041287)

JC

Joey C.

Product Manager

> "We can easily switch between mobiles, computers, etc wherever we are and it connects with our CRM, so all calls..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2180316)

BJ

Bianca J.

Business Owner

> "Misleading price guides, everything is US dollars but they don't clearly state that."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3094768)

CC

Ciaran C.

CEO

> "The call recording & integration into our CRM was a really nice feature for us"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#SoftwareAdvice___2987768)

RS

Rudy S.

Territory Account Manager

> "Sometimes it would give us an error or say things like call not connected."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3492687)

CH

Charif H.

ceo

> "Using the service mainly to acquire a virtual number for my business, the service is good,"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3035372)

OK

Olivia K.

Account Manager

> "They hide their features behind paywalls."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3068910)

AI

Adriana I.

Website Manager

> "All you need in one tool for a great price."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___4387890)

CC

Ciaran C.

CEO

> "Finally when we left the awful refund policy - zero refund."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#SoftwareAdvice___2987768)

SF

Sophia F.

Head of Operations

> "We've been able to centralise all our phone systems - our company all work remotely (across 7 countries) so it..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2357289)

JO

John O.

Operations Manager

> "Customer Service inefficiency to resolve an issue."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2923160)

VS

Victor S.

Customer service developer

> "This allows for recording calls on tickets and getting call analytics for the reports dashboard in Hubspot"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2360245)

Anthony A.

General Manager

> "Call connection lag time was unacceptable."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3290036)

CC

Claudia C.

Chief Customer Officer

> "It is easy to set and use and the team benefits from performance optimization,productivity, process automation,..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3323405)

NR

Nicole R.

Owner

> "Let me repeat that...we couldn't give them more money without contacting them - no easy "upgrade" button that is..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2489273)

GG

Georgi G.

Director

> "Smooth integration with custom REST API."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2905915)

BJ

Bianca J.

Business Owner

> "I've tried repeatedly to get this information but to no avail."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3094768)

AR

Ali R.

Director

> "Support was fantastic and call quality decent"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3931578)

TE

Tessa E.

Program Development Manager

> "Because it relies on an internet connection, there is sometimes a lag in the conversation or trouble connecting..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2478083)

IL

Iliana L.

Head of Operations

> "Top point the dashboard they provide is perfect and it gives you the control you need in order to analyze better..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2355046)

Béla B.

Customer Experience Manager

> "The only negative I can mention is that we have been unable to install the CloudTalk client app from the Zendesk..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2484378)

ZF

Zane F.

Project Manager

> "I like that CloudTalk is available on desktop and on mobile."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3276501)

SK

Shaheryar K.

Chief Technical Officer

> "The integration features with CRM systems like Hubspot aren't perfect."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2367785)

AS

Albert S.

marketing manager

> "I like mostly the international set up with available number globally."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3021274)

NR

Nicole R.

Owner

> "Purchasing and onboarding are the worst. Once we purchased a plan, there was no way to upgrade without contacting..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2489273)

VR

Verified Reviewer

Sales Development Representative

> "On top of this, I really enjoy the user-friendly interface, and how cloud talk also has a great mobile app which..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2185227)

NR

Nicole R.

Owner

> "Also, odd things happen like we uploaded all new sound files and they didn't "take"."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2489273)

IL

Iliana L.

Head of Operations

> "I like it because it gives you the idea of a real phone so you can do more things with one app. Plus, the..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2355046)

PK

Petros K.

Head of Client Services

> "When a user locks his PC system does not show him as unavailable."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2354927)

BM

Ben M.

Customer Success Manager

> "Overall it was easy to transition into Cloudtalk and adjust our current work set up to it"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3276494)

SR

Sheri R.

Customer Service

> "Call quality is not the best, but the porting it the major issue."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2222938)

TD

Trevor D.

Receptionist

> "one pro that I like is that I can contact one of my employees by using cloud talk before transferring a call to..."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2477259)

MG

Matyas G.

Operations manager

> "We had trouble finding and setting up the Android phone app in the Play store."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2367865)

JP

Josephine P.

Product Manager

> "Very easy to set up the flow of how you want calls to be taken."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2932701)

VS

Victor S.

Customer service developer

> "The customer service was sometimes slow to respond or did not have answers for my questions."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2360245)

ER

Esat R.

Wealth Manager

> "Call monitor helps the most for us training our calls and being able to listen to each other."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2474941)

FP

Filippo P.

Partnership Specialist

> "Sometimes there are problems connecting calls with the phone"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2183547)

NA

Nick A.

Business development manager

> "Customer and sales support's turnaround time is excellent and very responsive"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2905970)

KA

Kevin A.

Marketing

> "Their mobile app does not work."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2727581)

AT

Alan T.

Service Director

> "Ease of use, quick and simple integration and great call quality."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3274516)

NR

Nicole R.

Owner

> "Turns out they had a database issue, so we had to reupload them."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2489273)

RS

Rudy S.

Territory Account Manager

> "Their support is amazing and their support staff as well."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___3492687)

NR

Nicole R.

Owner

> "It took 24 hours to resolve this due to the time difference."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2489273)

VS

Victor S.

Customer service developer

> "We are able to better document our communication with customers in HubSpot. "

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2360245)

VR

Verified Reviewer

Managing Director

> "We have waited more than two months for them to port our number and they failed!"

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2388312)

Christina M.

Customer Service Representative

> "The reports and details of each call is the most important and helpful feature of this amazing tool."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2202990)

AN

Ashley N.

Director

> "Problems with calling."

[See full review](https://www.capterra.com/p/182004/CloudTalk/#Capterra___2171057)

[View Reviews](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Paras G.

Senior support manager

> "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981)

KH

Kevin H.

IT Manager

> "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807)

BM

Brajesh M.

Developer

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882)

VR

Verified Reviewer

Manager

> "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986)

Vikash M.

Marketing officer

> "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

Bharat S.

Chief Executing Officer

> "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788)

IO

Ivanna O.

Back Office Manager

> "the absence of option calling back to us via mobile app or seeing the missed call"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897)

VR

Verified Reviewer

Cashflow consultant

> "The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6337783)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

DG

Dejan G.

Software Specialist

> "Great phone calls quality, very easy for using and administering, as well as custom integrations."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Vikash M.

Marketing officer

> "Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

BK

Bartosz K.

Junior Data Engineer

> "it is not possible to export selected columns in call history"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999)

SF

Sandy F.

Engineering

> "Good experience overall, I especially like the automation routines which help my daily workflow greatly"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7076983)

JV

Joaquin V.

Marketing Manager

> "Something I think they are missing is identifying who is calling from their platform."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987)

VR

Verified Reviewer

Marketing and Sales specialist

> "I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6637272)

SC

Sandra C.

commercial coordinator

> "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878)

[View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

## User interface

4.42 (268)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

4.86 (102)

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\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

CloudTalk

Top features

39/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/182004/CloudTalk/#features)

Squaretalk

37/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features)

### Recognition

CloudTalk is recognized as a top-rated tool in 3 Capterra Shortlist reports

Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

CloudTalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Squaretalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CloudTalk

-   By CloudTalk
-   Located in Slovakia
-   Founded in 2016

Squaretalk

-   By Squaretalk
-   Located in Israel
-   Founded in 2008

## Popular Comparisons

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (869)](https://www.capterra.com/p/169627/RingOver/reviews/)

$19/month

Price

$29/month

4.3

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-182004/RingOver-vs-CloudTalk)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (869)](https://www.capterra.com/p/169627/RingOver/reviews/)

$25/month

Price

$29/month

4.7

Features

4.6

4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/169627-219046/RingOver-vs-Squaretalk-Matrix)

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.70 (327)](https://www.capterra.com/p/208208/800-com/reviews/)

$19/month

Price

$149/month

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/182004-208208/CloudTalk-vs-800-com)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$25/month

Price

$90/month

4.7

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-219046/Cloud-Predictive-Dialer-vs-Squaretalk-Matrix)

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$19/month

Price

$25/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-182004/Nextiva-vs-CloudTalk)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.82 (321)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

$25/month

Price

$25/month

4.7

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-219046/CallCenterNOW-vs-Squaretalk-Matrix)

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$19/month

Price

$350/year

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-182004/3CX-vs-CloudTalk)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$25/month

Price

$15/month

4.7

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-219046/LiveAgent-vs-Squaretalk-Matrix)

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$19/month

Price

$30/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/182004-242188/CloudTalk-vs-RingCentral-MVP)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

$25/month

Price

$199/month

4.7

Features

4.6

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136728-219046/Readymode-vs-Squaretalk-Matrix)

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)[4.42 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

vs

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

$19/month

Price

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4.3

Features

4.1

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157853-182004/JustCall-vs-CloudTalk)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$25/month

Price

$25/month

4.7

Features

4.6

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-219046/Nextiva-vs-Squaretalk-Matrix)