# Compare Brex vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brex and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/182054-207944/Brex-vs-PayPal --- # Brex vs PayPal Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrexPayPal2/4 selected [Brex](https://www.capterra.com/p/182054/Brex/)[4.5 (139)](https://www.capterra.com/p/182054/Brex/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [## Brex](https://www.capterra.com/p/182054/Brex/)[4.5 (139)](https://www.capterra.com/p/182054/Brex/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 123 Neutral 1 Negative 15 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 ## Not a match? 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Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons Soner H. CEO > "Reporting is good, and we can track costs per location and per application" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___7097463) Soner H. CEO > "They only support a USD account and dont accept check payments." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___7097463) PK Patricia K. VP, Finance and Operations > "Brex is an amazing solution for our team for expense management and control. " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___7117817) AD Alison D. CEO > "This is a user flow issue on the backend that is shockingly allowed to persist." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6665360) JL James L. Director of Finance > "The platform is easy to navigate for both myself as an admin, and for my team to use every day." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___7029995) WD Whitney D. CEO > "They seem to regulate to your account to much & over email you." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6477246) EM Edwin M. Training Coordinator > "Besides having to edit a receipt or vendor I like its simplistic approach." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6683048) CA Clayton A. Manager, FP&A > "This usually comes from employees selecting/spending from the wrong budget or having to restrictive controls on a trip..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___5094450) Pankaj P. Finance Manager > "I like brex cards and their reporting systems." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6652637) RM Rahul M. CEO > "Their relative lack of customer service though is what upset me the most and the lengthy delays in getting back to me on..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4473418) JB John B. Senior Quantity Surveyor > "I really appreciate Brex because it allows us to track approvals, as well as the notifications we receive when final..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4450702) WD Whitney D. CEO > "I would not use them again, horrible customer service." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6477246) VR Verified Reviewer CEO > "What I like the most is that we can use the physical card and it facilitates the payments. And we have a complete report on..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4411195) JW Jacquie W. Program Manager > "It seems that in the beginning, it was hard to keep the bank connection (4+ years ago). " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6012532) JW Jacquie W. Program Manager > "This product is easy to setup, assign credit allowances, add receipts, notes, etc. and easy on the eyes." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6012532) Akim K. CEO > "Sometimes payment creation UI is little buggy while I am using CMD + F feature with details verification thought browser..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3766179) VR Verified Reviewer Cofounder > "Brex does not require a personal guarantee from founders to obtain a credit card, which can be beneficial for startups and..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4708221) JA Joe A. Cofounder > "They are not transparent, they frequently do not honor their bonuses when they go over budget and forget to remove it from..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___2975588) CA Clayton A. Manager, FP&A > "The trips functionality in Brex is fantastic." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___5094450) Andrew B. Founder > "Not everyone qualifies for it." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4981265) SMS Sakinah Mone S. Owner > "In addition to the spend management/card issuing features, Brex offers an Instant Revenue program (still in Beta) that..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3423088) Rob H. CEO > "Next to impossible to switch accounts after the company was sold. Took 10x more time and effort than it needed to. " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4646175) MSEL Melinda Su En L. CEO/Cofounder > "I also appreciate the feature that pings users to upload receipts and a memo. " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3766308) JW Jacquie W. Program Manager > "Very minor annoyance. " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6012532) KI Khalid I. CEO > "The overall UX for Brex is out of this world, The Brex team took time to understand users' pain-point and built the product..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3816366) AJ Ali J. CEO > "Do not trust or use Brex—they gave me short notice they are closing my account with incomplete information—causing over a..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3583162) JW Jacquie W. Program Manager > "Brex has been easy to work with and has a good customer service department." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___6012532) RM Rahul M. CEO > "They will literally shut your account down on a whim - no reasons given, and wont tell you why they did it either when you..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4473418) VR Verified Reviewer CEO > "They understand the flows of SAAS businesses and make managing the finances of your startup a breeze." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3741637) JL Jonathan L. co-founder > "Not the greatest exchange rate for international transactions" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3766594) DT Duc T. Bookkeeper > "User-friendly interface and great feature for receipts management and expense coding" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3721089) JA Joe A. Cofounder > "They offer promotions and bonuses with impressively high value, but Brex has been known not to honor many of these..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___2975588) DM Dan M. Senior Mechanical Design Specialist > "Clean and efficient way to immediately track and upload purchase receipts" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3745224) LB Lisa B. Director > "Maybe Brex doesn't realize that small businesses become big business, and we're going to be sure to BOYCOTT any big business..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3583278) Kate B. Head of Content > "Also (although this is mainly because our finance team is great), I submitted an expense one day and received the..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3815381) JK John K. Managing Partner > "After doing all that, today they sent us an email that they are closing our account on Aug 15 because we aren't a big enough..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3583347) JL Jonathan L. co-founder > "Very easy to onboard and get setup, convenient 24/7 digital access and concierge support, nice partner program integrations..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3766594) CA Chris A. Chief Bird Dog > "The only "not great" experience was with customer service." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3764510) RM Rahul M. CEO > "Easy to use website, easy to set up the initial bank account as well - and the cards etc (both virtual and physical) are..." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___4473418) VR Verified Reviewer CEO > "For startups this can make available credit less predictable than is ideal." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3491933) WG Warren G. VP Engineering > "Our credit rating has increased substantially since starting with Brex. " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3766654) JG Joseph G. Owner > "Still didn't figure out why the available balance is less than the cash balance" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3465769) ES Eileen S. Assistant Controller > "I like the cash rewards we receive to offset our charges. " [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3750221) LB Landon B. Owner > "Moral of the story is whoever calls the shots at Brex better get their act together or they are surely a doomed company." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3585119) WG Warren G. VP Engineering > "They work hard to help small businesses such as ours succeed." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3766654) VR Verified Reviewer Owner > "If you didn't want us, don't approve the account up front." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3583340) CM Chris M. VP of Engineering > "Having one place to manage spend policy is great." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3702005) JA Joe A. Cofounder > "That tradeoff is not worth it at all for legitimate business in my opinion, but to each is own." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___2975588) KI Khalid I. CEO > "Our experience with Brex was top-notch, from Platform UX to Human support." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3816366) VR Verified Reviewer Owner > "No explanation just 'withdraw your funds and leave'" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3583340) JG Joseph G. Owner > "It gives you a credit card to start your business, build your credit, and earn rewards" [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3465769) PT Petar T. Founder > "They terminated my account and did not disclose the reason why." [See full review](https://www.capterra.com/p/182054/Brex/#Capterra___3464511) [View Reviews](https://www.capterra.com/p/182054/Brex/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface [Brex](https://www.capterra.com/p/182054/Brex/) 4.47 (139) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Brex 9/44 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Asset Lifecycle Management - Audit Trail - Billing & Invoicing - Branch Optimization - Calendar Management - Cash Management - Channel Management - Compliance Management - Contact Management - Credit Card Processing - CRM - Customer Engagement - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Electronic Payments - Financial Analysis - Financial Management - Forecasting - For Financial Institutions - Fraud Detection - General Ledger - Generative AI - Invoice Processing - Performance Management - Purchase Order Management - Purchasing & Receiving - Real-Time Data - Reporting/Analytics - Risk Management - Role-Based Permissions - Secure Data Storage - Third-Party Integrations - Transaction History - Transaction Monitoring - Workflow Management [See all features](https://www.capterra.com/p/182054/Brex/#features) PayPal Top features 23/44 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Asset Lifecycle Management - Audit Trail - Billing & Invoicing - Branch Optimization - Calendar Management - Cash Management - Channel Management - Compliance Management - Contact Management - Credit Card Processing - CRM - Customer Engagement - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Electronic Payments - Financial Analysis - Financial Management - Forecasting - For Financial Institutions - Fraud Detection - General Ledger - Generative AI - Invoice Processing - Performance Management - Purchase Order Management - Purchasing & Receiving - Real-Time Data - Reporting/Analytics - Risk Management - Role-Based Permissions - Secure Data Storage - Third-Party Integrations - Transaction History - Transaction Monitoring - Workflow Management [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition Brex is recognized as a top-rated tool in 2 Capterra Shortlist reports PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Brex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brex - By Brex - Located in United States - Founded in 2017 PayPal - By PayPal - Located in United States - Founded in 1998 ## 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