# Compare Jungo vs Bigin by Zoho CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Jungo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/182058-204998/Jungo-Mortgage-CRM-vs-Bigin-by-Zoho-CRM

---

# Bigin by Zoho CRM vs Jungo Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bigin by Zoho CRMJungo2/4 selected

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [738 reviews](#user-reviews)

Positive

720

Neutral

16

Negative

2

[## Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4

Ease of Use

3.4

Customer Service

3.7

Reviews Sentiment

TT

Based on [123 reviews](#user-reviews)

Positive

98

Neutral

11

Negative

14

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.5

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

3.8

Sales Pipeline Management

3.8

Activity Dashboard

4.1

User satisfaction

User satisfaction

4.7

User reviews[738](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

User satisfaction

4.1

User reviews[123](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

Ease of use

3.4

Functionality

4.0

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

Best for

Jungo is scaled for enterprise volume.

## User reviews

Pros & cons

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

DD

Dominic D.

Consultant

> "The only thing that surprised me a little was the need to archive emails in gmail (as opposed to delete), otherwise they won't persist in the..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7171530)

Juan Luis V.

Founder

> "With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get forgotten."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7179565)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

Wendell N.

Managing Director

> "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

BS

Brian S.

Owner

> "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

BS

Brian S.

Owner

> "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

AC

Alexis C.

Technologist

> "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284)

AK

Akash K.

Product Manager

> "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

NB

Neha B.

BDE

> "The tool offers detailed reporting and analytics features, allowing users to track key metrics,"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

BG

Bhanu G.

Head of Marketing

> "It helped me keep track of all my contacts, follow-ups, and deals in one place."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

DC

Dev C.

Sales Head

> "The performance and speed is good and Im getting good customer support from their sales team as well. And it's a secured platform."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7154964)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

ND

Nicole D.

Operations Manager

> "Bigin does not provide email routing option"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6207661)

DD

Dominic D.

Consultant

> "Love the usability...really sinple to use, so much so that it's a surprise that features are there with only a quick check or online or AI..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7171530)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

GM

Gaurav M.

Admin

> "Superb for Early stage business This software allows you to manage all your sales pipline & nurtureing"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7014176)

RC

Rick C.

President

> "Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6023520)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

RV

Raghu V.

Chief Growth Officer

> "Lacks automated whatsapp integrations"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6160483)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

TT

Tim T.

MLO

> "Drip campaigns, task setting, Mass e mail capabilities all make it easy to keep connected with clients and..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3868414)

AK

Adam K.

Director of Loan Operations

> "They uploaded my database with information on clients not included as well as a lot of incorrect..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

JR

Jeremy R.

Mortgage Loan Officer

> "The SMS add on is a feature that brings additional value and functionality in this hyper speed business..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835059)

AK

Adam K.

Director of Loan Operations

> "I have issues where birthday emails don't go out automatically."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

AC

Angelo C.

Broker-Admin

> "Almost unlimited slots to send an email and many templates to use for marketing."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834765)

AK

Adam K.

Director of Loan Operations

> "Now I am too nervous to have them take another look because I have spent a month going through one at a..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

JL

Jeremy L.

Mortgage Broker

> "Jungo is a wonderful CRM to have as it provides automation, lead tracking, lead follow up, lead..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2954094)

CG

Carrie G.

Marketing Manager

> "Jungo just created more business problems for us. Once we got the extra systems in place to send out mass..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3883898)

MA

Mark A.

Loan Officer

> "Support is very good, the system is keeping me on the forefront of my prospects and in line with contact..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835073)

CB

Christopher B.

CEO

> "Zero functionality within the platform."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738)

RS

Rachel S.

Transaction Coordinator

> "We greatly appreciate the extent to which we can customize Jungo for exactly what we need. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845710)

AH

Andre H.

Loan Officer

> "Very frustrating, i just want to send out emails to borrower and coborrowers and it seems to be either..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845790)

AP

Amanda P.

Relationship Manager

> "It helps us stay in front of our buyers and realtors."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845882)

VR

Verified Reviewer

Operations Manager

> "It is a bit pricey and can be hard to customize without programmer assistance to utilize the best features."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845857)

HB

Heather B.

Transaction Coordinator

> "I really appreciate the ability to see and track our whole pipeline."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845809)

LR

Liz R.

Mortgage Broker owner

> "you can find them the easiest way, and then there is their help desk, which isn't titled anything helpful..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

EC

Etan C.

Mortgage Loan Originator

> "Jungo has every feature you can want and the more you learn how to setup the more it can do"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866556)

RD

Ryan D.

Mortgage Agent

> "I have a tough time remembering where each and every file is during the process."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880)

CB

Christopher B.

CEO

> "The idea is great, the vision of the salesman was amazing"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738)

AK

Adam K.

Director of Loan Operations

> "I have had a terrible experience with Jungo."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

RJ

Rochel J.

Marketing and business development strategist

> "that it is very customizable, intergrades with everything I can possibly need."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___4821456)

TR

Tammy R.

Loan Officer

> "Unfortunately, I thought the grass mighty be greener at another CRM that my processor uses. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

TR

Tammy R.

Loan Officer

> "That CRM was so difficult to use I ended up coming back to Jungo recently and am looking to maximize all..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

LR

Liz R.

Mortgage Broker owner

> "for weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

SG

Sonjia G.

Pre-Approval Manager

> "Jungo has been great in helping me track leads for our team"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834848)

JB

Jon B.

Manager

> "All features and tasks are riddled with functionality problems."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837633)

MM

Miranda M.

Administrator

> "Extremely customizable, and a lot of available templates. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359)

SS

Sharlene S.

mortgage advisor

> "At first, it seemed a bit overwhelming if I had any questions, I did not know what the proper titles are ."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3856006)

MM

Miranda M.

Administrator

> "A lot of automation options have saved us a lot of time."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359)

LM

Lisa M.

Office Manager

> "Trying to run reports is hit and miss with intended results."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845897)

LR

Liz R.

Mortgage Broker owner

> "I like that it helps you organize contacts"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

KT

Kevin T.

President

> "In some instances it is not very user friendly and you need to reach out to the technicians to help you."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3855340)

BV

Brenda V.

Loan Partner 1

> "Love the ability to customize"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866231)

JC

Jonas C.

Broker/Owner

> "Too busy and hard to navigate what should be simple tasks"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3867196)

DD

Diane D.

Senior Loan Officer

> "All of my Contacts are in one place with Jungo supplying the ease of: sorting data for reports, sending..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263750)

TR

Tammy R.

Loan Officer

> "I don't love the pre-written campaigns. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

RD

Ryan D.

Mortgage Agent

> "Jungo has helped me get better organized."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880)

RL

Robert L.

CEO

> "The biggest problem with this bait and switch company is that while they are selling you they put you on a..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2482913)

JBD

John Blaise D.

Loan Officer Assistant

> "Ease of access and features are helpful in our everyday use"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834768)

MT

Malcolm T.

CEO

> "I requested to cancel and it took them OVER FOUR MONTHS just to process the cancellation. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3374563)

MB

Michael B.

Sr LO

> "It's extremely powerful, but with a steep learning curve."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845745)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

LR

Liz R.

Mortgage Broker owner

> "one is salesforce - good luck. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "They are very slow to respond to issues and they still have to check in with Salesforce, which makes it..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

JS

Jim S.

Mr

> "So so, slow tech support but a decent product overall. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835412)

RB

Ryan B.

Loan Officer

> "Extremely unorganized and no internal communication or accountability"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649)

JR

Javier R.

Loan Originator

> "Its good overall"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3861803)

RB

Ryan B.

Loan Officer

> "Worst customer service experience I've had for a product I paid for."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649)

HJ

Helga J.

Owner

> "I love the program, it has so many functions and it is wonderful for marketing and keep track of your..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2262599)

MA

Maximo A.

Mortgage Loan Originator

> "Terrible implementation."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___2404332)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "I really enjoy the closing email of the week because it gives you weekly content for your clients and..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

TM

Taylor M.

Loan Officer

> "It was very difficult to set things up."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2265148)

[View Reviews](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

## User interface

4.71 (738)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)

4.15 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bigin by Zoho CRM

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

Jungo

22/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#features)

### Recognition

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Jungo

### Deployment & support

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jungo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

Jungo

-   By Jungo
-   Located in United States
-   Founded in 2005

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[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

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[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

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[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

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