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Activechat vs Mindset AI: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 1,275 reviews from Conversational AI Platform users.
% Fit
Missing features
Not enough reviews
Feature ratings
Chatbot
4.5
Natural Language Processing
5.0
AI/Machine Learning
5.0
Live Chat
NA
Reporting/Analytics
4.0
% Fit
Not enough reviews
Feature ratings
Chatbot
5.0
Natural Language Processing
5.0
AI/Machine Learning
4.8
Live Chat
4.7
Reporting/Analytics
4.3
User satisfaction
4.7
User reviews66
Ease of use
4.2
Functionality
4.6
Value for money
4.8
Customer support
4.6
4.8
User reviews13
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
5.0
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Activechat is best suited for enterprise customer support in telecom, services, SaaS and e-commerce.

Developed to meet and exceed the expectations of L&D and eLearning professionals.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
182092
4 screenshots
10027071
5 screenshots

Activechat

15/50
  • Activity Dashboard
  • Alerts/Escalation
  • API
  • Chat/Messaging
  • Chat Transcript
  • Communication Management
  • Configurable Workflow
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Monitoring
  • Multi-Channel Management
  • Natural Language Search
  • Performance Metrics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting & Statistics
  • Search/Filter
  • Social Media Integration
  • Speech Recognition
  • Speech Synthesis
  • Surveys & Feedback
  • Visual Analytics
  • Workflow Management
  • AI/Machine Learning
  • Autoresponders
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Customizable Branding
  • For Developers
  • Intent Recognition
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Pre-Configured Bot
  • Reporting/Analytics
  • Sentiment Analysis
  • Third-Party Integrations
See All features
Hide Conversational AI Platform Software Features -

Mindset AI

Top Features
31/50
Show Conversational AI Platform Software Features +

Activechat

--

Mindset AI

--

Activechat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mindset AI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Activechat
  • By Activechat
  • Located in United States
  • Founded in 2017
Mindset AI
  • By Mindset AI
  • Located in United Kingdom
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