BetterWorld vs RallyUp: Which is a better fit?

I was very impressed with the access I had to get questions answered promptly. Suggestions were given on how we could have a more successful auction.

I received a couple complaints about fees that the customer wasn't expecting when they were charged.

The idea of helping fundraisers have the tools we need at an affordable price-point is really nice, especially for orgs as small as ours.

We ended up having to do a messy hybrid of online and in-person bids, but this put our online bidders at a severe disadvantage.

The concierge service to set up a campaign was a charge but well worth the investment for our first big fundraiser - now we are equipped for future success as well as our recent amazing results.

It can be confusing for people as to how they can NOT pay for the suggested charge when they are exiting the system and want to pay for their auction item or ticket.

Wendy W

Board Member, Resident Designer

Congrats on having such a useful and beautiful platform for non-profits to use. Money is always an issue, and having low costs to raise $$ is idea.

Look elsewhere or turn off the charges to donors.

Overall, I love the Rally Up software and support team. Rally Up keeps improving the software and adding in new features to give customers/clients the best options for our fundraising needs.

No customer service and fees charged by Rallyup that are not explainable. Beware When trying to short problems out it is almost impossible to get support.

They are amazing for non-profits. The site was very easy to manage, it was easy for users to navigate, the reports were excellent and the support was second to none.

Meaghan M

Communications and Administrative Director

Sometimes the back-end interface was a bit confusing.

RallyUp continually improves its product and is responsive to suggestions for improvement. Because we are a non-profit, we really appreciate the free pricing option.

Also, some of the confirmation email to bidders/donors were thanking them for their donation, but at this point, they were only a bidder so we had some panic calls.

We have used RallyUp for several years and with each update the program gets better and better. RallyUp is the best value for the services and is definitely a step above the competition.

As a non-profit, the increase may make it difficult to justify using them in the future.