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Botsplash vs WATI: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 975 reviews from Customer Engagement users.
% Fit
Missing features
Not enough reviews
Feature ratings
Content Management
NA
CRM
5.0
Activity Tracking
5.0
Engagement Tracking
5.0
Customer Database
5.0
% Fit
Missing features
Feature ratings
Content Management
NA
CRM
4.6
Activity Tracking
NA
Engagement Tracking
NA
Customer Database
4.2
User satisfaction
4.5
User reviews55
Ease of use
4.5
Functionality
4.3
Value for money
4.7
Customer support
4.8
4.6
User reviews152
Ease of use
4.6
Functionality
4.4
Value for money
4.3
Customer support
4.3
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.

End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
182423
4 screenshots
204314
5 screenshots

Botsplash

Top Features
32/40
  • Churn Management
  • Content Creation
  • Content Management
  • Customer Experience Management
  • Customer Portal
  • Email Management
  • Feedback Management
  • Sentiment Analysis
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Management
  • Communication Management
  • CRM
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting/Analytics
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
See All features
Hide Customer Engagement Software Features -

WATI

8/40
Show Customer Engagement Software Features +

Botsplash

WATI

--

Botsplash
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WATI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Botsplash
  • By Botsplash
  • Located in United States
  • Founded in 2017
WATI
  • By WATI.io
  • Located in Hong Kong SAR China
  • Founded in 2015
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