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Botsplash vs Zoho Campaigns: Which is a better fit?

Updated on January 19th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 976 reviews from Customer Engagement users.
% Fit
Missing features
Not enough reviews
Feature ratings
Content Management
NA
CRM
5.0
Activity Tracking
5.0
Engagement Tracking
5.0
Customer Database
5.0
% Fit
Not enough reviews
Feature ratings
Content Management
4.3
CRM
4.4
Activity Tracking
--
Engagement Tracking
4.7
Customer Database
--
User satisfaction
4.5
User reviews55
Ease of use
4.5
Functionality
4.3
Value for money
4.7
Customer support
4.8
4.3
User reviews310
Ease of use
4.1
Functionality
4.2
Value for money
4.4
Customer support
4.2
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.

Email and SMS marketing software that is ideal for small, medium, and large business platforms across the world. Manage your leads and contacts with this software to drive sales.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Art H
COO
5.0

Art: Hi, my name's Art. I'm COO of a small marketing company in Maryland, working with not-for-profit organizations since 1997. This is a review of Zoho Campaigns, which we're using for a email marketing campaign, and we give it a five star rating. We've been using a variety of tools over the years. We have some homegrown email marketing tools. We've also used Constant Contact, MailChimp, a few of the other big name delivery systems, but we were looking for something a little more cost effective for the client that we're currently working with. We chose Zoho because of its price and the features available for the price. The campaign reach in this case was about 5,000 out of a 65,000 member organization, and it was the sweet spot in the cost per month and cost per contact that we could use. Onboarding and integrating was a pretty smooth process. The documentation is outstanding. The ability to get online help while we were setting up and answer some questions, because every email provider has a little different flavor of how they do their development. It was just a really simple process and they were very helpful in doing so. Don't let the fact that Zoho is a relatively new player in the email and SMS marketing scare you. They are an excellent tool. They have a full suite of products, help desk and other things that are not really necessary for our current client, but we are exploring for future use. They are very friendly, they're quick to respond to questions and offer some really great advice.

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5 screenshots

Botsplash

Top Features
32/40
  • Churn Management
  • Content Creation
  • Content Management
  • Customer Experience Management
  • Customer Portal
  • Email Management
  • Feedback Management
  • Sentiment Analysis
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Management
  • Communication Management
  • CRM
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting/Analytics
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
See All features
Hide Customer Engagement Software Features -

Zoho Campaigns

24/40
Show Customer Engagement Software Features +

Botsplash

Zoho Campaigns

Botsplash
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Campaigns
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Botsplash
  • By Botsplash
  • Located in United States
  • Founded in 2017
Zoho Campaigns
  • By Zoho
  • Located in United States
  • Founded in 1996
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